Acme Cleaners

Expensive place and I they added services I haven’t asked for and charged me.

Although the service is great and the staff is friendly, the «price trapping» is something to watch for. I was just charged nearly $ 50 for a handful of shirts, and after inspection of the receipt, it seems an additional $ 12 was added to the cost because some of the shirts were deemed «fancy», by their standards. Cannot understand this, but until they can find a way to eliminate their «surprise pricing», don’t think I’ll be going back.

The young lady who attended to me epitomizes great customer service. Friendly, attentive and provided me with multiple ways to save via social media!!! Definitely plan to make this my regular dry cleaning spot from now on. Even had popcorn and water available while I waited. What a great spot!

If there were «0» stars that is what I’d pick for my first experience at Acme. Last week I took in 2 suits, 2 shirts and a white doctor’s coat. Someone else picked the clothes up for me the next day and brought me a receipt for… wait for it…$ 69.00. The highest dry cleaning bill I’ve ever had by a factor of almost 3x. They also did a horrible job — both shirts had wrinkles under the arms where a machine had clearly been used and no hand touch-​up done. When I called to express my shock and dismay, I got their answering machine even thought they still had 8 minutes to be open. I left a message asking for at least part of my money to be refunded and asking why they hadn’t priced my suits by the «suit», like every other place does. I got back a message the next day telling me that on my first visit, I should have been given a price list (didn’t happen) so that I wouldn’t go into shock when I saw the bill (did happen). They wouldn’t fix anything, wouldn’t credit any part of the order, and didn’t seem to care at all that the prices were outrageous and that I would never come back. The message did add that they provided «discounts» if I advertised for them on Facebook. ??? Really? No thanks. If I change my mind, that will also be negative advertising for you.
–Customer Service: F
–Pricing: F for structure, F for actual cost
The worst dry cleaning experience I’ve had in years — I’ve been less upset before when cleaners have actually ruined a garment. n
NEVER go here!

Prices are great and service the best I ever had at a cleaners! They have referrals too!

This morning I was in a rush to find a cleaner to get my chef jacket cleaned for an event tomorrow. I had remembered walking past Acme a few times. I walked in and was met by a very nice, and cute, worker. She said that it would be no problem to get my stuff done by 4pm. Price was reasonable for the fast service.
When I went to pick up my shirts, there was a different female there. She rang me up, and even gave me some pointers on what they can do next time to get food stains out, and said its not extra.
Very helpful staff, great service, and awesome location. Seems I may be dry cleaning a lot of stuff from now on!

According to their complimentary nail filer, this local dry cleaner has been around since 1928 and serves Orlando in two locations, Downtown and College Park.
What’s fabulous about Acme Cleaners? They are close to the professional population and must garner a great deal of business from those heading to and from work. They also have a drive through area which makes it even more convenient. And if that’s not enough of an incentive, their turnaround time is fantastic. If you get your items in by 10am, and ask for a rush, they will get it cleaned by 5pm that day and stay open until 7pm. If you miss the 10am cutoff, you will be guaranteed your clothes the following day by 5pm. That’s a pretty great feat considering the amount of apparel that passes through their doors. They sell the newspaper, sometimes have fresh popcorn and also offer free mini-​lint rollers. Nice little amenities that keep their customers coming back.
What you may have to get over though is the price tag per item. Higher than most other area dry cleaners, Acme seems to be doing well despite this setback. For example, pants, skirts, shorts, and slacks are $ 6.70 a piece. Blazers and sport coats are $ 8.80 and a ladies dress is $ 12.55. So you can see that they cost more than most but have those added offerings that may make up for the extra dollars you are forking over. They also have laundry services if you need some assistance in that department as well. Expect $ 2.65 per hand finished shirts/​blouses and $ 7.75 for cotton pants and jeans.
The staff is friendly and their system is organized so if you don’t mind spending a bit more, this might be your new favorite dry cleaner.