A Touch of Class Mobile

I purchased a LivingSocial deal with a voucher for a mobile detail. When I went to redeem the coupon, I discovered that this company had marked my voucher as «redeemed». I looked up a phone number and spoke with one of the owners. I explained that I hadn’t redeemed my voucher and he acknowledged that they had some issues and had «mistakenly» marked some vouchers as used. He agreed to schedule an appointment, but when I provided my address he told me I had to pay a service charge for the distance, even though my zip code had been included as part of their service area when I bought the voucher. Just to be clear, I live near downtown Orlando, so I’m not in an unusual location. I finally relented and agreed to pay the extra $ 10, just so I could redeem the coupon. I scheduled an appointment for the following week. Fast forward one week, and no one shows up for the scheduled appointment. I called again and they told me they were running about an hour behind, but would still show up. An hour later, still no show. I tried to call several more times, left messages, but they wouldn’t answer their phone and never called me back. I’ve never been able to get hold of them again, and I’ve never been able to redeem my voucher.
This company stole my money and I wouldn’t trust them to show up at my house at this point. I recommend you stay clear and avoid the hassle and potential rip off.

Just had my Mustang detailed today.
The first couple tries to call and set up an appointment and no one answered. I left a message and contact info but never received a response. A day or two later and I called again and was able to set up an appointment for a few days ahead of time.
I was using a Living Social deal for a Presidential Wash (exterior/​interior wash and clean, vacuum, wipe down interior and shine everything up, wheel clean/​shine, hand wax). Original price was a bit much, but the Living Social deal was great, and he mentioned they also have Groupon deals and regular specials.
We set up the appt. for my car to be done at my job. Though the fine print on the deal showed that my job zip code was within range, over the phone I was told it would be an extra $ 10 to travel there. Monday 9am was the appt time. Around 10am, there was still no sign of my tech. I called in asking if I had been forgotten. I was told absolutely not, that the tech was in an accident, and that plans were being made to rearrange his other techs and appts. I was promised someone would be there before the end of the day.
Well, closing time at work and still nobody. I was called back at the end of the day and Joe told me he’d would personally show up to wash my car the next day.
He held up to his word and Tuesday at noon was there to service my car. About an hour or so later and he was finished.
I was very pleased with the final product. I hadn’t seen my car shine in a long while. (Not since my last car wash review on Unilocal,anyway). He said that even though its usually a service upgrade, he went ahead and buff waxed the car for no fee because the hand wax just wasn’t up to his standards. Inside and out my car felt restored. It has me wanting to keep up with the washes like I used to when I first bought it.
Overall, aside from the sketchy missed appt mis-​hap, I’m pleased with the service. Prices are a bit high, but honestly I do believe they’re up to par with any decent car wash establishment (at least from the few I’ve used in the past). Joe was very friendly, and his worked really shined (pun intended). At the end of the day, I’ve got a great looking ride thanks to him.

Can’t say enough about this service. This is the second time I’ve used them, and they showed up promptly on time, were polite and professional, and did a great job putting a little shine on my issued 07 Impala. Both the interior and exterior came out very well, and it’s obvious that they take pride in their work. Recommended.

I had a 1o’clock appointment, but one of their technicians got into a fender bender on I-​4 so they didn’t come out till 5. I only gave them two stars for being four hours late. They did do a good job on both cars, but there is a $ 5 charge if you pay by credit card. Since this is my first time ever getting my car detailed, I will have to try other places before I can decide if I’ll ever use them again.