Michaels

Always liked Michael’s…especially for all its kitschy little items strewn throughout the store. Usually when you need a nicknack for finishing off your decorating or anything related to frames and artsy stuff… this is the place. And if you follow their sales, they from time to time put special items (usually overruns and end of season stuff) on sale and you can really get a deal.
I once went in looking for picture frames for a series of 16″ by 20″ photos I had… and I found they had already-​constructed simple frames with glass for the correct size for $ 5 each… yep, just $ 5 each. I bought 18 of them and really scored a deal. So all to say I like Michaels and generally jump in when I need something just a bit different.

Has a lot of crafting supplies which is great but there is no staff to be found if you have a question. Also, the aisles are messy and a lot of items are misplaced.

Place is a joke, rude staff, no help whatsoever. I will never, and I mean never, shop here again. It all started with me looking for an item, at which I had 0 help from the staff, with plenty of them standing around. So after 10 minutes I approached one, «pardon me mam, can you tell me.» Then she put her index finger to my chest saying «give me a couple minutes». Then I tried calling a manager once I left, and after 2 phone calls, she wouldn’t answer. Some customer service. Hopefully they will be closing shortly.

I have spent a couple hours on Saturday afternoons at the Michaels in Tinley Park. I have been working on special framing projects and craft projects for the fall. The staff is amazing and they have been very helpful with ideas and the have helped me use current coupons and promotions.
I have purchased over 30 display cases and 48 frames as a result of their staff and stock availability.
The reason I gave them four stars rather than five stars is because the shopping carts are too small. Larger items like frames and baskets do not fit. Other than that, I think this store has all other hobby stores beat. They have a fantastic Halloween section on display :)

I used to come here all the time as a student. I can NEVER find anyone to help me, EVER. One day i was looking for a specific item and asked a lady walking past, and she ignores me, stares at me, and keeps walking. Then an older lady appears and she started helping her… i just grabbed my stuff and went up the register, and the lady wouldn’t accept my coupon. Even though i came there the day before and the younger lady working there accepted it. I told her this and she accused me of lying. I asked for a manager and she said okay, and rang the next person? I just left all my stuff and left. Horrible attitude and i haven’t been there since. Joann’s is located a block down, go there instead. 10x better customer service.

I am so grateful to Jan who works in the floral department. She helped me select flowers for my entire wedding party. She designed custom bouquets for all the ladies, mothers, groomsmen and I am just amazed at her talent. This woman is totally committed to providing excellent service by giving you a product that is above normal expectations. Go to her for all your wedding floral needs. Jan deserves a business card and promotion from her boss. I can’t believe her talent, her hands are BLESSED!

I really like Michael’s… I do…
The powers that be closed the two locations closest to my home. So, off to Orland Park I went, in search of novelties for my baby sister’s upcoming nuptials.
Did I say that I like Michael’s? This store was very clean, and the staff was extremely friendly. It’s just that I couldn’t find a damn thing here. The layout of the store made no sense to me, and I’ve been to other Michael’s stores. I walked around this entire store at least eight times looking for what I thought was a pretty popular item. Not to mention I saw not one worker (except for the cashier) during my mini obstacle course trek around this store.
To get any assistance, I had to go to the register to ask the cashier for an item. She was in the process of checking out another customer, and pleasantly asked to me to wait a minute. So I stood waiting another three minutes for her to complete her checkout. Awkward. She then called/​radioed to the back to have the other employee to assist me. Wow, too much.
I found what I was looking for, sort of, in the kid’s department (huh?). But I left feeling that I need to find a different location, because it would have to be a dire emergency for me to return to this one.

You must go here to get anything framed! And you must ask for «Tery» THE BEST FRAMER IN THE ENTIRE AREA!!! He has a great eye, unlimited patience and is terrific to work with. I’ve been to specialty framing places and nothing beats this guy!
Recently has a very special lithograph framed, he saved it with great choices.
USE NO OTHER. Michaels is lucky to have him!

If you know me at all, you know I practically take daily trips to Michaels. From planning my wedding in August to Christmas gifts, I am always working on some project or another. Michaels’ has great prices and of course tons of coupons! The stores are always clean and the staff always friendly.

This review is for the custom framing.
The guy who initially helped us was pretty nice although we were kind of looking for him to direct us more as to what color matting and what kind of frame to use etc. Since this is his line of work, we were a little disappointed that de didn’t really help with that part.
There was a special going on with the custom framing price. The first figure he told us was really high so we were disappointed. So I thought that if we cut back on the matting, that would make the frame smaller and cut the price. I felt like this is something he should have told us as an option instead of me coming up with it, since again, this is his job and we were clearly disappointed in the initial price. He also didn’t go over the different types of glass we could use. Since I have done custom framing before and they have always shown me my options, I asked about the glass and he showed us then.
This was a signed concert poster and one of the signatures was really close to the edge of the poster. So, I was a little worried that the matting would come close to or cover up the signature. I was happy to see that the finished product was perfect.
I would have given 5 stars if the guy that initially took care of us was a little more helpful but the final product was great!

I was really a little disappointed the first time I’d visited this business. Looking for my normal wares (tube paint, brushes and canvas), I found the aisle of tube paint to be very understocked. This, accompanied by slightly higher prices than I wanted to pay certainly does not help my opinion of this establishment. Everything just seemed disorganized and chaotic, and so, I’ll return only if there’s no other choice in the area.
I don’t need more chaos in my life. I have quite enough, thank you.

This is a great place for someone who might be interested in taking up some kind of craft for a hobby. They have starter kits and instruction books from oil painting to needlepoint. And if you think you may need more that that, they offer workshops and classes to help you out. The instructors are very friendly and understanding. Personally, I have gone to the jewelry workshop last month, and I fell in love with it. And for beads, this place has three aisles just dedicated to that.