I used Josh for my wedding this winter and he was nothing but exceptional! He is very professional and also takes the time to get to know you and what you want out of your wedding video. His constant communication with us throughout the planning process helped us out so much and he went above and beyond our expectations! Josh, along with one of his assistants, got to the first location on time and was helping us get things ready too! From just getting a glass of water, to a plate of food, to just checking in and seeing how everything is going, Josh was on top of everything! I know there are some videographers out there that just shoot their footage and that’s it. But Josh not only does that, but more too! He was awesome! The video came out great, too! It’s understandable that the video took a little longer(but not too much longer) than our pictures to receive, but that’s the price you pay for getting a high-quality, HD video of our wedding(which by the way, neither my wife nor I really remembered — it was such a blur!). The personalized touches he made to our footage was incredible and we can’t thank him enough for it! We are so thankful that we used Josh as our videographer for our wedding. We got to see our wedding and see some of the things we weren’t able to see because we were too busy talking, dancing, or just trying to catch a breath. Don’t mess around with just a mediocre videographer. Get Josh, JKS Productions! You won’t regret it!
Jennifer A.
Classificação do local: 1 Oak Forest, IL
I would NOT recommend using this company for your wedding videographer. The video that we received was months late, and the vendor never contacted us to notify there was going to be a delay of any kind. We had to repeatedly ask when we could expect the DVD to be completed, and were given increasingly longer time frames with no warning that additional time was needed and no communication when time adjustments would be necessary. We had to do all the communication/follow-up with this vendor, and found the majority of the vendors responses to be excuses, and/or unprofessional. I was actually told once that«I would get the DVD when I got it, and I would love it», in a rude, condescending tone. In my opinion, the quality of the work was also not what we expected it to be. The difference in the shots/video quality is obvious. The video would go from excellent video quality, to not being as clear of an image. During our one-on-one meeting before the wedding, the vendor suggested that they could include in the video personal messages from friends and family. We decided at that time to listen to their suggestion, and approved this addition. After we watched the DVD, we discovered that the vendor mistakenly left something vulgar in a personal message on the video during the editing process. We addressed our concerns with the vendor, and instead of taking responsibility for missing something during editing, they placed the blame back on the individual in our video while stating that they never watch the personal messages. The vendor did change it eventually, but then refused to send us the 10DVD’s that we were promised in the contract. The vendor declared they would only send 5 of the correct copies and advised that if we felt that we needed more than 5, we should contact the individual on the video to pay for them. The reasoning was that as the vendor they were not the moral compass in this situation in regards to the individual’s behavior. However, we were told during our one-on-one meeting that the entire video was watched and edited in its entirety. This further delayed our video, yet again. We did end up getting the 10DVD’s that we paid for under our contract after arguing that 10DVD’s is what we paid for, and that it was not our fault that they missed this clip during their editing process. We stated that if only 5DVD’s were sent that we were also requesting all the unedited material. This whole process once again came with no follow-up email or phone calls, we had to call the vendor again, a week after our last email was sent, to be advised that the DVD’s were in the mail. We walked away with an extremely negative experience.