Hienie’s McCarthy’s

Food is good but staff leaves much to be desired. The card reader was screwing up so the lady had to hand input my card info. Okay except she read ALL of it including expiration AND code from back out loud at a crowded counter. Thanks… now I have to watch my bank account to make sure some jerk didn’t take note of all of my financial info! Stupid…

Nowadays, it is not unusual to for a restaurant make a mistake on your carry out order. It’s also not unusual for the restaurant to correct it when you call them. However, this usually means you have to go back to the restaurant for them to correct it. Not the case with my recent experience.
It was a cold day and while drving home, chose to pick up some fried chicken and hot soup. When we got home, we realized the soup was topped with bacon bits — something the order taker didn’t mention. So I called to see if I could pick up a replacement soup. His response was «I’m so sorry about that. I’d be glad to provide a new one and deliver it for you». Now that’s customer service! I cannot say I’ve experienced this level of service at a restaurant, let alone, for carry out food. But this is a difference maker for me, especially when there are so many options to order from.
By the way, the food is always hot, fresh and tasty. So when you top it off with phenomenal customer service, Hienies is the obvious choice. Make sure to pick up the cookies… they are delicious.

We catered from here for NYE. I was very happy with it. The food is simple, but in a simple good way. Why mess with what works? I wasn’t thrilled with a $ 10 delivery charge, but what can you do? I will order again.

Hienie’s is an Orland Park staple and I’ve been here several times over the years.
It’s more of a local family business that does catering and has all sorts of breaded/​fried goodies.
We ordered carry out for our Christmas eve dinner and I placed an order over the phone for some jumbo shrimp, a couple of chicken breasts, a fish sandwich, a chicken wrap and macaroni salad.
The girl on the phone was pleasant and patient as I recited my order, no issues there like some of the previous reviewers have mentioned.
I went to the store 15 minutes later and as promised, my order was ready for pickup. I would usually try to verify that all the items were in the bag, but the receipt looked correct, the bag seemed heavy enough and store was busy/​crowded so I just hurried home to eat.
Everything was quite tasty. I particularly liked the ocean perch sandwich and also tried the shrimp. Both tasted fresh and quite good. The potatoes that come with the sandwich were also good, I opted for the mashed. My folks said their chicken breasts were great, as well as the shrimp. The macaroni salad was pretty simple, but still decent.
Now, the only problem with my entire experience was that they forgot to include my chicken wrap. It was on the receipt and I did pay for it, but unfortunately not in the bag. I would’ve been a little more angry about this, but the other food was so tasty, I was quite full afterwards and the chicken wrap was only $ 2.50ish anyway. Maybe if an employee sees this they could contact me and work something out, either way, not a big deal at all.
Overall the food was great. Tasty, seemed fresh and is actually really cheap for what it is, in my opinion. A great local family-​run place, I really like Hiene’s and I’m sure I’ll be back.

They have awesome chicken strips here. The breading is very crunchy and chicken is juicy. This is my 2^nd favorite place for chicken my 1^st being chicken basket. They are about $ 1.10 per strip and they are a decent size. I knocked them down a star because I did not feel like the woman at the register was very friendly. She made me feel rushed when I was ordering and like I was annoying her when I asked about the types of sauce they carried. They have specials during the week too.

Perfectly fried chicken and shrimp. Fresh good quality eats. Plenty food for your money. Excellent service. Highly recommended.

Love this place. The fried chicken is the absolute best, but the wedges? That’s where it’s at. Delicious and fast every time I order.

Average food, rude service. Counter girl more interested in gossiping loudly and mocking the customers to the kitchen staff than acting professional.
I ordered chicken nuggets, that are clearly on the menu that is right in front as you walk in. I was told they didn’t have those anymore but they had chicken chunks instead. It was worded in a way that led me to believe they were the replacement. She falied to mention that they only come in orders of 10 and cost twice as much as the nuggets. When I got the total it didn’t sound right so asked how much the items were. She was annoyed by this and let it show. When she told me the price of the chunks and I pointed out the menu, she really got rude and acted as if it was my fault the menu wasn’t updated. She reluctantly cut the order on half, and returned some money, after I told her they were for a 6 year old and 10 chunks would be too much food. I also told her she shouldnt have presented them as a replacement when there was such a difference. By the way my son wouldn’t eat them so I tried one, it was bland and I had to spit it out because it was so rubbery.
While eating our food at a table, she received a phone order that totaled $ 300. She made a few suggestions, and the customer declined them. I gathered from the portion of the conversation I heard, and what she said afterward, that this was a regular customer who made the same order every time. The employee mocked the women’s replies and criticized her choices to the cooks after she hung up. I couldnt believe she would so openly and loudly criticize a regular customer who makes large orders. Completely unprofessional behavior. My visit was on Tuesday 9−15−15 at 5pm.

Best fried chicken in the area! The planks are great, the chicken breast sandwich is awesome, love the clam strips… its fried and it’s great. I usually get it to go cause it’s so hot-​by the time I get home it’s perfection in a brown paper bag. The potatoes are soooo good to. Not to be missed. Parking isn’t as bad as you might think, there’s plenty in back.

Very Good! First Time eating here. We ordered my husband went and picked it up. It was wonderful! Will definitely be going back!

Food is good. Except for the old cranky bitch working the counter. She is always yelling and acts like she knows everything. But very funny when she’s proven wrong. Otherwise chunks are great

The best chicken! I am sad we moved out of the area and can’t get food here regularly anymore. Their chicken sandwich is delicious, as well as their home made soups and cookies. Anytime we ordered delivery the service was very prompt. I would highly recommend you give this place a try. It’s the perfect place for nights during the week when you don’t feel like cooking.

Since I was young my father took us to the one in South Chicago. I continued the tradition 30 yrs later taking my children to both South Chicago and now Orland Park. BeST OLd Style Chicken in the world. Keep up the great work now I see their chidren to working there.

I only order the shrimp. On Wednesdays it’s $ 3.00 off a pound and it’s always hot and fresh. Be sure to order cocktail sauce as for some reason they also offer BBQ sauce for the shrimp. The older lady taking orders gets a little flustered so be careful when dealing with her so you get the order right. Yum!!!

Very good chicken. Also my dad and I get their shrimp dinner and split it. The only drawback is having to call ahead and order. Otherwise you’re waiting at least 20 minutes.

I’ve been coming here since my family moved to Orland Park in 1997. Needless to say, their chicken sandwiches, chicken on bone, chicken strips, and their seafood items all succeed at impressing the quality of the food sold here.
At times, I have gotten a little upset at the gruffness of the people taking orders over the phone, but it’s nothing that takes away from the quality establishment this is. Anyone who thinks otherwise cannot understand the notion of abrasiveness being a fact of life, rather than a personality flaw. You take it and you deal with it. No one was put on this Earth to kiss your arse.
So, take a step back, distance your emotions from the temporary discomfort of an abrasive employees, order your food, and enjoy the quality of it. That’s all I can say The food is worthwhile. The people that work here are good folks. There isn’t much else to say.

Terrible frozen food.
Robert Irvine needs to intervene!
Calamari??? Danger frozen crap from the Aldi.

I’ve been going to the South Chicago location my whole life. We were in the area because we went to the mall and decided to give the Orland location a try. I ordered the Chicken and fries and I made sure to ask for «old style». The chicken is just as good as their S. Chicago location! It’s the best chicken I’ve ever had really… As long as they don’t change, my grandkids will probably be eating here.
The fries were absolutely fantastic! Not the wedges, I didn’t order those, but the regular fries. They tasted similar to the Del Taco fries from California which are the best fries this side of the Mississippi.
From now on, I’m going to drive the extra 10 minutes to go to Orland rather than S. Chicago because I’m not really a fan of the fries at that location.

I love fried chicken. And better yet… I love the sides that come with it. I have heard great things about this place and decided to check it out one evening when we were starving and nothing has been defrosted.
First-​this place is small. I felt extremely awkward and claustrophobic standing in a room the size of a hallway with 7 other adults with my 14 month old strapped to me in a baby carrier.
Second-​the service is meh. You are being waited on by college students that are home for summer vaca and they would MUCH rather be doing anything but taking your order.
Third-​the food. We ordered an 8 piece dinner with mashed potatoes, a 10 piece chicken breast chunks with potato wedges, and a biscuit. The chicken was just ok. I thought it was a little greasy. The mashed potatoes were good but the gravy was not! And you only get a single serving size. Not sure why… the chunks and wedges were average. The biscuit was dry.
Overall experience was kind of a bummer. I will drive to Joliet next time I want good fried chicken.

The catered chicken strips, sauces and potato wedges that I ordered for a party far exceeded my expectations. The chicken strip was a quality piece of chicken breast. Not overly breaded. Kids and adults liked them. The portion was good. The potato wedges were large and people liked them. Prices were okay. Delivery was on time.
The woman on the phone was abrasive to the point of being rude and condescending — though, I think in a well meaning manner? Like a really mean mother in law that thinks everything you are doing is wrong. She told me that they were giving me a good deal — I was paying the list price and using their coupon — I assumed I was paying a reasonable price, I really did not need to be told the place was doing me a favor. She also informed me that no one would be interested in the other food I was serving, that no one eats beef and pasta is just nothing. Really? She also told me I had to tip the driver. Really?
Bottom line:
The food was fine but the negativity and know-​it-​all ness of the phone matron was a complete put off.