Morrison’s Jewelers

love this store. They are super friendly and very helpful.

I just wanted to share my experience at Morrison’s because it was so bad. I wanted a necklace shortened to 16″ and paid $ 150 for that. It still was too long, so I had it done again… unfortunately my husband picked it up the second time and did not look it over — he paid another $ 150 for it. I evidently can’t post photos in this review, but you would see that the necklace was so badly soldered that you can clearly see the solder sitting in globs on the chain. And the ends that were soldered are not even correctly aligned with each other! Very, very unhappy and do not want them touching it again.

I’ve been in a few times for minor repairs/​adjustments to my jewelry and they’ve always offered very good advice/​options and have been very reasonable.
Very impressed and satisfied and really appreciate the ‘over and beyond’ service while delivering quality products!

This jeweler is fantastic. When you walk in the door, you are given very pleasant personal service by attentive and knowledgeable staff. I just stopped in to have some adjustments and repairs done to the watch band of my Omega. The tension of the clasp was adjusted and the band was resized by removing a link. The staff goldsmith did both quickly and with care. This was done free of charge. Old fashioned service in the best sense.
This is the kind of place you go for jewelry and service when quality and attention are important. You really feel like a VIP here.
Thank you for the great experiences!

After looking at three other jewelers for my wedding band, I serendipitously ended up at Morrison’s and I’m so glad I did! Betsy helped me find exactly the right ring. She helped me through the process of finding rings that I liked and never pressured me to buy (which I appreciated). Morrison’s made a special order so that I could try a ring they didn’t have in stock, and when I decided to purchase it, they made sure it arrived several weeks before I needed it.
Morrison’s staff are very friendly and knowledgeable, and their prices are very reasonable. They always offer to clean my other jewelry when I am in the store at no cost.

I had the best experience getting a wedding ring at Morrison’s. They have a wonderful selection of men’s bands that are high quality and extremely reasonable. I had been to at least two other big name jewelry stores whose rings were twice as expensive, and no better in quality.
Betsy was extremely helpful in advising me on various rings. I’m so happy with the one I chose and would give Morrison’s my highest recommendation.

Thanks you for the great service. I went in for a watch battery and they checked my diamond settings and cleaned my rings.

I went to Morrison’s with my 35 year old Seiko which works perfectly except when it needs a new battery which I assumed it did because it had stopped working and it was about time. The young lady took it to the back and returned in 5 mins and said it would need a complete overhaul and it would be about $ 250.00 and unless if has sentimental value it wasn’t worth it! Than was a bit harsh.
So I picked up my watch and went to my regular watch repairman who has been servicing my watch for 25 years and he fixed it and I got a new battery for $ 65.00.
(It has been working perfectly ever since — about 10 days).
So unless you wish to be overcharged you might want to try The Tick Tock Shop in Palos Verde Mall in Walnut Creek. A wonderful honest business man who seems to really enjoy his work and does not need to overcharge his customers,

i brought in my swiss, Omega, lady’s watch for repair. This was my 3^rd jeweler. Not only was the bid competitive with the other two, but ultimately, they fixed it for free! There was no service charge after all was said and done. They found the problem, provided an estimate for service. Then, began fixing it and the watch worked without any hint of the original estimated problem. I couldn’t have asked for more honest, approachable, courteous jewelers. I will definitley refer (ACtually, I already have!) people here.
My only issue is the store has very short hours. They close by 5:30 each day. But worth planning to visit. There are lovely items for sale and service is great.

I have bought quite a bit of jewelry here. An engagement ring, a duplicate engagement ring when the first was accidentally left in a hotel while on vacation, and his and hers wedding bands. All were custom made and they made the experience one of the funest things I have done. Even though I have moved away from the bay area, I will always come back to Morrison’s for my jewelry needs.

Wonderful !! My family has been to Morrison’s three times for watch services. My watch needed a battery replaced, which they did for $ 10 while I waited. A year later, my 15 year old got off the school bus and walked to Morrisons for a new battery for his digital watch; they didn’t take his money. Yesterday, my now 17 year old son brought his Skagen watch to have a failed clasp replaced with a part supplied by Skagen. He had just asked for an estimate because I forgot to give him money that morning to pay for it. Morrison’s fixed it on the spot and didn’t charge him at all.
Such kind and generous service to our youth and our community is much appreciated. I have always been an avid supporter of small businesses, particularly those in my community, and businesses like Morrison’s is the reason why I do so.
Thank you!

I had a ring manufactured by Morrisons to accommodate some family diamonds and they did a superb job at a great price. I am returning to have some other items made. This is a great place to do business.

I found Morrison’s on the recommendation of Nancy Stacy, a Master Gemologist Appraiser®
I had a family heirloom stone that needed to be re-​cut and put into an engagement/​wedding setting. Very nerve wracking when you don’t ‘have a friend in the diamond business’ ;)
Morrison’s took care of sending the stone for cutting and helped me design the perfect ring from scratch. My ring is beautiful and unique. Later, after I had worn the ring for a while and decided to change an aspect, they were very accommodating. This is a family run, trustworthy and professional jeweler. I also had several rings re-​sized and cleaned. Highly worth a drive if you are looking for a custom jeweler.

I have a great swiss watch that had the clasp fail. I had it in my desk, then car for over a year as I wasn’t sure where to take it. I stopped in Morrisons and asked if they could repair it. The man behind the counter took a close look, said «we can fix this» and walked to the back of the store. I came back in 3 minutes and said, «here you go».
No bill, no charges, no attitude. I was floored, thankful, and grateful.
The cost to me, a Unilocal review.
Consider these guys for your next Jewlery purchase, no matter the size or price. I have a feeling you won’t be let down.