PetSmart

This PetSmart location has been reliable in its fish selection and has regular deals for anything fish related. I go to PetSmart at least twice a month for feeder fish and other supplies.
I do have a concern about the inconsistency of their fish care. They’ll have fish tanks that will have several fish dead (floating or on the bottom of the tank). During my most recent trip, I pointed out a tank to an associate which had several fish on the bottom. She didn’t seem surprised and cleaned most of the dead fish out.
Overall, decent prices. Just be sure to examine the health of an animal before buying.

This is a mediocre pet supply store. The layout is weird and seems to be not a great use of the available space. There is a decent selection, that’s decent — not great. For a big box style store I’d expect more. They probably have what you need but not a lot of it and not a lot of variety in brands. BUT from what I understand about reptile care, there is a pretty solid selection of lizard/​snake stuff.
The grooming is very disappointing, I’d rate it somewhere between «okay, I guess» and «full on shitty». They are very concerned with getting animals in and out quickly and apparently not terribly concerned with doing a good job. Sometimes they’re not even concerned with doing what you asked them to do. And, though I didn’t personally have this experience, I know someone that claims to have had her dog come back from their grooming services injured.
They host pet adoptions there almost every weekend and you can go help out by offering to walk the dogs so they’re not as hyper which is usually fun and a good cause. (Support your local pet adoptions!)
I haven’t done the obedience training so I can’t speak to that but I’ll update this review if I ever do.

With the staff being updated all the time it is different every time I come in. For the most part they are all great and always make sure I have what I need. My biggest concern is for them being a facility that trains dogs, some of the staff have a lack of training themselves. My 70 pound girl loves coming here but has fear of humans. She has no aggression just is scared of people. I have to go through an introduction process each time someone wants to pet her. She has even peed herself when being approached and pet by strangers. I have had some of the staff not even ask if it’s okay to touch her but go right up to her and try to pet her. When she flipped out and tried to get away with her tail between her legs and ears back I told the person that she has fear of humans and that its probably not the best thing to keep trying to pet her. Instead of stopping with the touching this person just dismissed what I had said and said she’s fine and proceeded to walk toward her and reach out again. This is happened on my two most recent visits and training the staff on how to approach dogs needs to happen or there might be an incident. What if they do this to another dog who decides to lash out? On another note they are very helpful at helping me find certain things and recommending products to me. Overall nice and welcoming.

Over the years we’ve used a number of different pet shops. As big box places go, this one has always been very good. They have most of the thing we need. Certainly more than the competition. The cashiers have always been very nice. We’ve met many fine dogs here :-)

Absolutely the worst pet care I have ever had. They don’t care about your pets. I called a half hour before close and they wouldn’t help me. I have been waiting for our pet plans to get over with so I can not have to give anymore money to those con artists. The doctor is demeaning also. If you plan to breed your pets don’t let him know he will treat you terribly. If you want genuine care go to a local vet. Not a chain. They are awful!!!

Petsmart is my go-​to place when it comes to fish. This location carries a huge variety of fish and usually they have quarterly sale on a few species if you happen to have a petsmart card. Last season they had guppies on sale at $ 1 a pop. This season they have tetras on sale, also $ 1 a pop (60% off). Their fish are generally very healthy and I never had any of them go sick. Their pet supplies are quite expensive though. I’ve noticed some large cat food bags @ at least 30% mark up comparing to the walmart down the street. Their customer service had been quite stellar except for my last visit a week ago. I went there wanting to pick out a couple new fish for my tank and spent a good half an hour choosing which ones I wanted. The lady working at the fish section that evening was not the nicest. She never asked me if I needed any help, even when it was just me there. She did ask everyone else who was there though, ironically. I asked her to help me and she gave me the poker face. She asked me how many fish I already have and suggested that I have enough fish in my tank already. I told her yeah i know but it’s a planted tank so there is a lot of hiding space for the bottom feeders and the tetras there shouldn’t be an aggression problem (as there still isn’t, even with the addition of the fish I bought that day) and she was rather annoyed that I insisted on getting the fish. Weird.
Overall, if their prices weren’t so high I would gladly hand them another star.

Pet’Smart is pretty standard they have a wide selection of supplies including; Food, Bedding, Toys, Grooming ect. The staff has always been very helpful and friendly. They used to have a much wider selection of fresh water fish. The store is clean and organized all in all i enjoy my visits to Pet’Smart

Located off University Parkway in Orem, this Petsmart store has a large selection of food, clothing, toys, and other items for all your pets. On a day-​to-​day basis they have many varieties of fish, rodents (like gerbils and mice), some reptiles (snakes and lizards), and a few cats. On weekends they have a local shelter bring in large dogs that can be adopted. Staff is friendly and helpful when asked. Store is clean and well-​organized. Because of a dog class and the adoptable dogs it was a little nosy, but hey it’s a pet store right?