Pivotal Point Acupuncture & Wellness Center

I began seeing Fran in 2013 for migraine headaches, after many years of medical treatments that just weren’t working. Each time I have been in to the clinic, I have been treated with respect by the office staff and Fran. On days when my migraines were especially bad, the flexibility in scheduling was evident — they’d get me in within hours instead of days. Pivotal Point is my first and only experience in an acupuncture clinic, so while I can’t compare it to others, I can tell you that I’ve been nothing but pleased. Fran has had my headaches duration and frequency down to much more tolerable levels than any traditional western medical treatment. I will continue to see Fran as my headaches arise, and would highly recommend her to others (and do!).

Fran is wonderful! And I would not go anywhere else for my acupuncture. I have recommended Pivotal Point to friends and they have told me the same thing. I highly recommend Fran.

Pivotal point acupuncture (Franciska Anderson) when she first started out she was at her top of her game she was very much hands on and did a really good job and placing needles. But more recently she’s had to deal with cancer and survived. but also lost touch and her own business of doing acupuncture. She has one employee that seems to run the show. This employee seems to like to play games with their customers. She makes it very difficult to get you an appointment that works for you. I believe she has no training on how to make appointments. And also has a very poor attitude. It wasn’t about getting in quickly it was about getting a time that wouldn’t inconvenience my work schedule or my volunteer hours. Franciska did call me and told me it wasn’t The employees fault for the schedule that it was her fault. She did not grasp the idea that her employee has a bad attitude and was playing games with getting people scheduled. Bottom line I would avoid going to this acupuncturist at all costs. There are plenty others out there with a better attitude and better business practices than this one. If Franciska reaches out to me again and proves to me that she has changed her Business practices I will revise my review.
Sincerely,
long-​term patient of pivotal point. But no more!!!