Jiffy Lube

I had a great experience here. I wonder if some of these bad reviews are from the Jiffy Lube up the street, which was absolutely horrible. They are on the same street, maybe people get them confused.
I was in and out in under 10 minutes for a head light repair. The mechanic Patrick had to take apart and repair a piece of my assembly because it had been installed improperly when the last head lamp was changed.
Patrick really went the extra mile for me. The facility was clean. Their estimate on time was spot on.
I think this is one of the better Jiffy Lubes I have been too.
There is another one a mile or so away, don’t go there. This is the address you want to go to.

It saddens me to write this since my wife has taken her car to Jiffy Lube faithfully for years. I got under the car and found that there are only two out of 8 Torx fasteners left in the splash pan. Again, this car has seen Jiffy Lube exclusively. Perhaps you think this is silly but she pays for a service that should not trivialize the engineering of the car. I will do the oil changes myself for now on.
Folks — I read the reviews below. Some of them are unfair since many of you are driving vehicles that require full synthetic oils per manufacturer recommendation and warranty. If you buy 5 – 6 quarts of synthetic plus filter from a box store, you’ll pay $ 50, so don’t expect a $ 20 oil change to cover your vehicle.

I usually get the «value» oil change for $ 19.99 then it was $ 21.99 now $ 22.99. The guy told me I usually get the «signature service» (this used to be the $ 24.99 change but then they bumped it up and introduced the «value» change) I knew he was wrong but agreed because they don’t check as much with the «value» change. He quoted me $ 29.99 then bumped me to $ 34.99 because I needed an extra quart of oil in my van (the other jiffy lubes I’ve used over the years never charged me extra on this vehicle. He then tried a very high pressure up sale. He even tried to get me to let them replace my wiper blades (they are about a month old and in good condition) the guy tried to sell meany different non needed things even though I kept repeating I only want my oil changed.
Service was slow and after my van was ready I waited more than 5 mins just for guy to ring me up.
I would hate to not know how most of their upscale is BS and not needed and over priced (I worked more than 15 years in fleet maintenance) this particular jiffy lube should be avoided!

professional, respectful, made me feel welcome, changed my oil, checked fluid levels and they vacuumed my car.

Went in for an overdue oil change prior to rush hour last Friday. I normally get the high mileage synthetic and have consistently put off other services. I gave in and caved on having my transmission and rear differential fluids replaced. As this was something like my fiftieth time refusing the service, I finally conceded that I was probably due. All of the service tech I dealt with were extraordinarily nice and kept my ETA out the door up to date. The facilities were newer than most and I noticed the techs scattering around, picking up after the place regularly. All positive and very noteworthy signs.
I would give a higher rating if it weren’t for sticker shock. I consistently forget that one should only really walk into Jiffy Lube unless armed w/​coupons and circular specials. Upsells are there for a reason. If you perform no engine care yourself and don’t have any relationship w/​a local garage, you end up paying a premium. I’ll definitely go back, but with a combo coupon or two.

Service is fast, but upsell, upsell, upsell. I’ve grown so tired of it that I’m moving on. All I want is an oil change, and to let me know if they see something wrong. And this nonsense of going into the waiting room then walking back outside for a «consultation» is just that. Nonsense.

I went in thinking that my oil change will cost $ 19.99, which they advertised! However, it turns out to be $ 64! for a hybrid! which they didn’t bother to tell… until they drain your oil and you are stuck! What a rip off! If I would have gone to my dealership, it would have been $ 19.95! They have lost customers for life! Me, my husband, families and friends.

The first time I went here, they spilled coolant all over my engine (which wasn’t a big deal). The second time, they didn’t fill the engine with oil (which was a big deal). I’ll be changing the oil myself, or going somewhere else from now on.

I apologize in advance if this becomes a rant.
Ok…so you go to Jiffy Lube for an oil change. That’s it… just an oil change. I know you’re going to try to up-​sell me anything and everything, particularly because I am a woman, but my god there should be an opt out button immediately upon entry. I don’t want to decline the same services multiple times.
For the record: it creeps me out when you address me by my first name as if we’re friends. I DON’T KNOW YOU. We haven’t even introduced actually.
Additionally…don’t be so damn chipper. I know that you’re instructed to be so, I’m not blaming the individual employees. It’s just not what I’m looking for; remember we’re not friends. Plus… it’s obvious that it’s fake.
…and now there are new oil change plans. The regular $ 19.99 service no longer gets your car vacuumed, your windows washed or your fluids checked and topped off. Well… that was pretty much the only reason I was coming here and now you want to charge me for what I received ‘free’ on my last visit. No thank you. I’ll find another company to give my business.

While we expect to be upsold on everything at Jiffy Lube, I took the offer for the replacement wiper blades. It is November in Oregon, I need to see when I drive. I was verbally quoted $ 6 less per blade. When I got the bill it cost me an extra $ 12 just for blades. I asked why the price difference and he said that he did not quote the lower price. Essentially I misheard. The wiper blades cost more than the old change! Filled out the survey, no one got back to me. Go figure.

A very clean, very nice facility.
I got upsold on every possible service possible (engine flush, synthetic oil, anti-​freeze, air filter etc etc.)
I pulled the «Well my husband just said an oil change».
I really didn’t have the energy or time to deal with their up-​selling.
I just wanted my oil change.
I get that they have to do that and that is part of the job but I was very obviously uninterested and (VERY) pregnant.
Had they offered windshield wipers i would have said yes. I completely forgot I needed new ones.
I would use them again only because they are A) cheap and b) close

I’m not positive of the address because i believe there is another in Berry Hill Shopping Center, but I go to the one on Beavercreek Rd. right across from Fred Meyers.
I have been taking my cars here for a few years. The service is always good, my oil gets changed, fluids topped, carpets vacuumed and recommendations made. If they weren’t good, i wouldn’t be coming here every 3 months (ok, I admit, sometimes I’m bad and I get hundreds of miles over my due date.)
Today I had some free time and yes, i was a bit over due. I pulled in and saw 4 other cars already in the bay so i worried that the wait would be long. Oh well, grabbed my tanning lotion and figured I’d walk across the street to tan. But they got my car right in, checked me in 5 minutes later and had my car done 5 minutes after that. They were kind, not pushy for additional services to be performed, made me aware of my broken headlight and leaking transmission and shook my hand as they thanked me for my business. They even offered to install the headlight if i went and picked one up. Nice!
I appreciate the friendly staff and clean waiting room with good magazines and tv. I’ll continue business here as long as I get such outstanding service.