Gerber Collision & Glass

My car is waiting on insurance to decide it’s fate and I was told by an employee that I would be charged a storage fee if I could not get my car fixed by insurance and could not afford to fix my car. I think that’s sad and outrageous and pitiful that everyone is out to make a buck off of someone else’s bad fortune. Each day that goes by will cost me $ 50 to sit on their precious property. Thanks for taking advantage of me, I will bring my five kids in so you can tell them how greedy and money hungry you people are.

Disorganized, was recommended to this place by the Jeep dealership down the street. Work was done right, and that’s the best I can say.
I use my car 90% for work, these guys told me it would take a week, then 2 weeks. Don’t be shocked when you actually see that these guys don’t know what the right hand is doing compared the the left. They couldn’t give me a ride home after drop off. I would recommend another shop!

Friendly staff who say what they mean. I was told my vehicle would be done in 5 days. It was. I was told they use a rental car company as a loaner in the meantime and if My insurance didn’t cover the rental that they would for no additional charge… They covered it. The quality of work and use of new parts was never questioned. One hopes to never need a body shop, but if so, I’m a customer for life!

This review is for the j&m body shop just past the Chrysler dealership not the one in old Oregon city area. Just got my car back from the body shop. Had some minor repairs done from someone hitting my car in a parking lot. I was given a time frame of three days for the repairs to be done. I was surprised to have it done sooner just over 24hrs and complete. The picked up the cost of the rental car I needed which was the reason I went with this shop. Also I received a fully detailed car when I picked it up. Maybe some of these dealerships should do the same I can’t stand taking
My car in to a dealership and not even a wash was done. The quality of work looks great was fast and easy from drop off to pick up. My car was waiting in the lot for my arrival. I was also able to leave the rental car at the body shop which was nice not having to deal with them. Overall good experience and fast work.

I got rear-​ended on 10/​4, and these guys were who I went to per my insurance company. They have been nothing but helpful and patient and kind. My car was totaled, and I have never experienced that before. Now all of a sudden I’m looking at having to buy a new car. They were kind enough to point me to dealerships nearby that had connections. I really appreciate the patience that Ron and Denise have shown me. It really does make a huge difference when I’m still in a great deal of pain and stress. So, I do highly recommend this body shop if you are ever in need of one.

I never thought that I would ever give a 5 star review for an auto body shop. I have no complaints though with this experience. For starters, I always assumed J&M was expensive so I’ve only taken insurance claim damage to them (in Milwaukie) and wasn’t very impressed with the work either.
So this time, with no claim, just needed my hinges replace on my car door, I wanted to stay very local. Well, Oregon City has what, TWO, body shops? And I wasn’t about to go back to Carstar. So I stopped for an estimate at J&M up by the Willamette Falls in Oregon City. I recieved VERY friendly service from the receptionist and the estimator guy. I had already bought the 1 hinge that I figured needed replaced. Ron suggested I replace both just in case the one wasn’t the total problem. He gave me the option of again buying it myself somewhere else or having them order it. I chose to buy it. The estimate he gave me was VERY reasonable and surprisingly low in my opinion. Well my life got real busy and I just couldn’t find the time to part with my car for repairs so I put it off for a long time. The nice lady at J&M called and asked if I had the work done elsewhere and they’d delete my estimate. I asked her to please hold the file and I will call as soon as I can get it done.
I finally got around to ordering my part and so called J&M for an appointment. They told me I could bring it in the next morning. I recieved the same great service at drop off with a complete explaination of what the costs are and the risk of higher cost if they find that the dash has to come off. He told me it could possibly be done the same day. I was still shocked that at 4:30pm when I called, they said it was done!
I drove straight there and it was done for the original estimated price. THey painted the hinges to match my car perfectly and gave me the left over paint in the bottle. (great to have for chips and dings).
Ron was super friendly, professional and helpful throughout the whole experience. I highly recommend this J&M Auto Body Shop.