Thai Lotus

At first blush walking in on a Friday evening, it appeared to be a nice restaurant with a low key guitar instrumentalist.
Our food was quite different. My dish was missing a key ingredient (Cilantro). It took the waitress a long time to make it back to our table. We asked for Cilantro but it never came. My wife’s dish was Panang Curry with Shrimp which she ordered mild. It came back spicy hot and the shrimp was partially raw. My wife returned the dish and was so turned off she said she didn’t want it replaced. When we went to pay the bill, we were charged for both dishes. I told the cashier in all my long years I have never had this happen. Most restaurants would profusely apologize and even some might offer a free meal. When I asked to talk to the manager, I was informed that she works at another restaurant and they couldn’t get her on the phone. We paid the entire bill, and left. It is apparent that the help are too inexperienced in this place, too.