Ur Friendly Mover

After multiple attempts to correspond with Josh Medina, non of our texts and emails were returned.
He failed to refund us and he refused to work with our claims.
This company will continue to screw up people. No credentials, no integrity.
We will see you in court. Principle matters.

So a month has passed and still nothing but the $ 56.00 refunded to the credit card.
Never ever use this company. I want your insurance info so I can file a claim…

I had an amazing experience with Ur Friendly Movers! Once they moved my furniture out of my house and in my new condo, the king mattress wouldn’t fit up the staircase… SO…they took the upstairs window off and hoisted the bed and furniture through the window. My bed was slightly damaged and was fixed the same day, no issues. I felt very comfortable with all three movers and they were all very professional.
After I had my daughters brand new bedroom furniture delivered (seperate company), her queen box spring wouldn’t fit up the staircase and they left it in my livingroom. I called Ur Friendly Movers for help and they came back and took my upstairs bedroom window out AGAIN and got her box spring in for me. AMAZING!
I will this moving company over and over and recommend them to everyone. They are fast and efficient and the price for my move was reasonable and definitly worth it.

Adams, Alex and Jeff moved us to our new home last week. Everything arrived safe and sound. They were quick and efficient. I highly recommend Ur Friendly Movers!

Wonderful experience! Took time carefully wrap and secure all of our items. Spent extra time moving it into our new property (which does have its challenges). Their attitudes remained positive and professional throughout the experience. Definitely recommend them to anyone who needs the help!

No words to describe how much of a relief it was having things guys move our stuff!!! Courteous, kind understanding and above all professional ! Thank you guys again

Overall I had a positive experience with Ur Friendly Mover. I found this company through Thumbtack and chose them because they had a low rate ($ 69/​hour plus a $ 49 fee), don’t charge extra to use a credit card, don’t charge double drive time, start time only when they get to you, and stop time when they finish moving things inside. They also claimed to have $ 500 worth of additional insurance in case anything was broken.
Unlike some of the other reviewers, none of my furniture was damaged. The movers were reasonably quick and were very polite. They took care wrapping, disassembling, moving, and reassembling my furniture. There was some miscommunication about what packing boxes to bring (I wanted 2 wardrobe boxes and 4 medium boxes but got 4 wardrobe boxes), but that wasn’t a big issue to me, as we simply put stuff in the wardrobe boxes.
The only thing that really bothered me was that when I paid at the end, I did not receive a copy of the receipt/​invoice. When I said I wanted to add a tip on the card, they let me, but I did not speak to the manager myself; instead, they relayed my offer while still in front of me. I found this a bit strange, but seeing as I paid on a credit card, I could always cancel the payment if this was abused. When I saw the credit card statement, the charge was a bit higher than I expected, which is why I regret not getting a copy of the invoice. I called Josh twice and was told he would send one, but did not. I have not yet texted him.
When I say the charge was a bit more than I expected, I think it was because the move was billed at 6 hours whereas I recalled 5.5 (for a one-​bedroom apartment). Furthermore, about $ 5 was tacked on, presumably to cover the card, though this was preferable to an increased rate. Again, having an invoice would have allowed me to compare time and fees better, though I should have been more diligent in recording the information myself and following up sooner, rather than three weeks after my move when my credit card statement was due.
In summary, the move itself was efficient and professional, but the follow-​through at the end left some to be desired. I would recommend Ur Friendly Mover – just ask for a receipt in case there are any disputes.

This was the worst moving experience of my life. Their movers took 12 hours to move me out of a 720 square foot apartment and still left SO much stuff behind at my old place. Then when I asked where my $ 400 office chair, my $ 800 area rug etc was they said they thought it was trash. When I said what do you mean you thought it was trash one of them started cursing profusely saying he didn’t want to be here anyway. I am honestly afraid that mover knows where I live now. He was scary!!!
They even stole one of the cases of water from my old house and then left the rest behind. I asked them the whole time they were unloading to bring the water in so I could put it in the fridge then they just left without even telling me they were gone. My furniture was just where they put it after saying they would put it all in its place after they emptied the truck.
I am still finding damage to items. Like a mahogany vanity from the 1800s. They broke the leg off my antique night stand, scratched up my stair bannister of my new home which was all freshly painted. After relating this experience I was told I would be given a discount and not to worry. Then nobody would call me for weeks. I kept messaging and calling and then was told I would get a call from the owners which never happened then I see they just charged me almost $ 1000 without ever resolving things with me. AVOID THIS COMPANY LIKE THE PLAGUE!!!
ALSO THEIR PHONE NUMBER IS DISCONNECTED SO I CANT DISCUSS MY CHARGE WITH THEM

Yesterday, we had a three man crew move our house after our original movers (another company) canceled on us. These guys came through for us in a pinch. They arrive within 20 minutes to save our day. Adam was the «lead» mover. He was friendly and efficient. The team had our entire house packaged (wrapped with moving blankets) and moved in 5 hours. They did a great job and really worked hard. It was 95 degrees outside and they trudged on with no problem. All the men were very polite and helped us to make our transition easier. I would definitely use them to move again. Request this crew with Adam and you will not be disappointed!

Jimmy and the rest of the guys at Ur friendly mover were lifesavers! After the first moving company I hired left me stranded (with no explanation) I called Ur Friendly mover at 1 pm on a Sunday. Even though he wasn’t in the office, Jimmy got me a 2 man crew and they were at my house at 3:30. The move took 4.5 hours to move me from my fully packed 3^rd floor apartment in Culver City to my new apartment in Fullerton.

The move itself went okay. What I’m giving a negative review about is the follow up and customer service afterwards. The movers accidentally damaged our less than a year old stainless steel fridge and said that the company would follow up with us to see if it can be fixed or what they could do. I have emailed Josh at ur friendly movers about four times to please give me a call. He responded to every email «okay no problem». My wife called and left messages for him as well. No call! Nothing! Crickets!!!
I understand things happen and are bound to get damaged in moves. But to not call someone back when something is damaged and try to resolve the issue is just unacceptable to me. Again the move itself went okay. But if you want peace of mind and know that if something unfortunately does go wrong in the move I would highly recommend do not using this company at all!

All I can say is there name fits there service great job

The 3 guys were great. Efficient, pleasant and hardworking. Made the move easier, Alano has moving down to a science. Would recommend them. Well worth the money.

I used UR Friendly Mover last week on my move in Orange County, and I couldn’t be happier with the service. During a horrible heat wave, the movers hustled, blanket and plastic wrapping my furniture for protection and taking extra care, never once taking a break in the 100 degree weather. Owner Wesley Rosso was friendly and professional and took the time to explain the process, both before the move, when he came out to give me a quote, and then again during the move itself. Moving is never fun, but UR Friendly Mover definitely made the experience less stressful!

awesome on time affordable and nothing got broken. tom enrique and scott were polite friendly and safe. all my moves go to ur friendly mover now

My roommate and I moved into a 3^rd floor apartment. The 2 guys sent did a great job. They worked hard and were careful not to damage any of our furniture. I would absolutely use these guys again.

This moving company was recommended to me by a friend. They are absolutely great! Even though I scheduled the move with them at the last minute, they were able to accommodate me and their pricing was great! They are very diligent in what they do. Thanks to my friend that referred me to them and I will most definitely refer them to friends & family!