Taxicab service 24-7

First ride with 24 – 7 Taxi was a call-​out from my hotel (Ayres Costa Mesa) for a return trip from the software company we were training at because the hotel shuttle was busy. Vasco arrived to pick our team of 5 up. He gave us his card and number, and for the rest of our trip we worked with him directly to schedule daily pickups to and from, and I also used him for two evenings (out and back). Great service, always on time (actually always early and patiently waiting) and didn’t drive like a crazy cab driver. Good conversationalist if that’s your thing, too.
Bravo! Will totally use again when in the area.
Call Vasco (949) 531‑9759.

I wish I didn’t have to post this one. As I was getting off the I5 north onto the 76 I’m in a bit of traffic. 1^st the taxi driver slams her breaks on, while she was eating and not watching the road. Next she continues to eat and almost hits the car in front of me. I then move over and she now swerve my direction. Lucky I’m able to stop. However she didn’t think she did anything wrong. Next she almost hits another car as she was feeding her face in stead of paying attention to her driving. All whiles she impedes traffic. This causes everyone else to be o edge. Never using this service. I will continue to look. Where is a cop when needed.

I wish I could give 0 stars. AVOID at all costs! I setup a reservation for 6:35PM online and then called at 5:30PM to just verify since I hadn’t used before. The girl was very rude but confirmed that they’d be there at 6:35PM. Sure enough at 6:45PM no taxi and no one had contacted me. When I called to get an update the worker said that I needed to give more specific direction on where I’d be (I guess an address, my call earlier and my phone number in case of confusion was not sufficient). So after some confusion on my part on why I was just now being asked this, he said begrudgingly that he’d «send someone out.» I asked if it would be in the next 10 minutes as we were on a tight schedule for a concert, which he said he could not guarantee.
Then my fav… I asked what was the point of me scheduling the pick-​up and calling to confirm earlier, to which he replied (with as much attitude as possible), «I really have no idea.»
Why are you in business??? Again I say avoid! The bright side is a friend quickly recommended Über — picked us up in 10 minutes and got us there! Über is going to put yellow cab and this ridiculous company out of business… yay!

This company is absolute bull shit! I booked an online reservation at 6:30 PM to be picked up at 10 PM, I took a screenshot of the reservation that had been made just in case. When it became 10 PM I received no phone call and the taxi cab was nowhere to be found. I decided to call to check on the status and could not get a hold of anyone for half an hour. When I finally was able to speak to someone, I complained about the situation and she had the nerve to tell me that they do not accept reservations on New Years and that it was not her responsibility that the taxi was not there and that my confirmation number was not valid. She then had the nerve to tell me to call back during normal business hours and proceeded to hang up on me! I’ve never had such shitty service in my life! I had to book another cab for double the price and was not compensated for my inconvenience that they had caused me! DO NOT USE THIS COMPANY!!!

Happy New Year. This company is lame. I found them online and used the online form to book a round trip ride. I placed the order at about 5 pm for a 9:50 pickup time. They sent me a confirmation number via email, and I felt good about it until about 9:55. I called at 10 pm when no one showed up and I was told that they had not found a driver for me yet and that it may be another hour or so. So they were asking me to wait unit about 11ish when I asked to be picked up at 9:50. Lame. I cancelled the order and called another company.

I wouldn’t even give this company 1 star. I had to be at the Susan G Komen Breast Cancer walk last Friday at 5 am. I made a reservation the day before for a driver to pick me up at 4:45 am. I even called the night before to confirm. At 4:35 I got a call saying they couldn’t make it and that they had no drivers. What the hell is the point of making a reservation. I was so upset, and it didn’t help that the person I was speaking to was very rude. I was about to go walk 60 miles for a great cause and I didn’t need to be frantically trying to find a way there. Luckily another cab company came to my rescue and got me there in time but I would suggest that if you need to be somewhere at a certain time DO NOT use this company. I did call and yell but the stupid/​rude man that called me was the one answering the phone and he obviously couldn’t give a crap. The best was he reason for not having any drivers… «there all sleeping and I can’t seem to get anyone up.» REALLY! HORRIBLE experience with this company!

I’m surprised to read Jay B’s review from last year because I’ve only had great success with this taxi company. I usually call a couple hours in advance, mostly for a mid afternoon pickup at home for a ride to SNA (though I have used them in the evenings a couple times). They are always EARLY. Sometimes a little too early (ringing the doorbell over and over again, 10mins before the pickup time!), but I’m not going to complain — better than the companies like Laguna Taxi which was NEVER on time and sometimes was a no show — awful way to start a trip.
Anyway, I really like these folks — friendly, competent and dependable. Sometimes their English isn’t so great, and they use GPS a lot (rather than knowing the route), but there’s never been a problem. They are now the only company I use in OC.

This company has great cabs! But the only Cabby that is good in the OC is cabby Rob!!! He has the cleanest Cab in town!!! He shows up on time and always has great music on!!! Very friendly and dependable!!!
He also lives local so he knows what and where the best night life is too.
Call Cabby Rob 949−226−9122

Called this company just after midnight to get cab service to John Wayne airport… my gf and my flight to SF was at 8:30AM. So I asked if we could get picked up at 6:30…two hours before our flight took off. I confirmed with the dispatcher that night the location where we’d get picked up (In Tustin) and she confirmed the major cross streets nearby.
At 6:30 the cab isn’t there, so I call and dispatcher says he’s on his way. Gave me the cab number, but I didn’t write it down (dangit). Anyway, so we wait 10 more minutes. Nothing. I call again… she tracks the cab and it’s nearby… so she calls him. I get a call back asking for my cell phone number because the cab driver doesn’t know how to get to where we’re AT! I couldn’t believe it. Yes, it’s a newer area, but I know for a fact that it’s in updated GPS navi’s — I WORK for a GPS company, so that’s how I know. Anyway, we’re at our friends’ place, so I don’t know the streets exactly to let him know how to get to our friends house. Now it’s about 7:10 and I’m starting to worry. I have to stay on the phone w/​the cab driver, giving directions as best as I can (my friends weren’t home) and I finally see him down the street. I flag him down and we get our crap in there and get on our way. The cab guy doesn’t seem to realize that we’re in a hurry… even AFTER I told him that our flight was at 8:30! Fortunately, we get to the airport about 50 min before our flight and everything is okay (and fortunately, John Wayne is an easy airport to get to your gate).
My major issue is this: if the company boasts on it’s website that they have GPS on their cabs… at least UPDATE it. It should have the most up-​to-​date system. What good is a cab company if they can’t even get to you? And you should NOT have to tell them how to get there. I’m not blaming our cabbie at all… I’m blaming the company. And furthermore, the dispatcher confirmed my location with me the night before, so I don’t understand how that happened.
HORRIBLE experience with this company. I wanted to call and yell, but I don’t think that would’ve gotten me anywhere. Instead, they’ll get a Unilocal review for ALL to know!