Springbrook Deli

My husband has been going there for breakfast almost daily and many times for a lunch sandwich. Their portions are ample, prices reasonable, staff friendly and competent. He has never complained about the food or the service. The cold cuts are Boreshead and the salads are made by them. Not a gourmet place, but for something much better than fast food for the same price, this place is a great choice. Since it caters to the workers in the area they are not open on the weekends. Try their Reubens if you like corned beef– very lean and tasty.

I have been a customer of
Springbrook for the past 3 years and today I had one of the worst encounters of
customer service I have ever experienced. Springbrook is not usually my first
pick for food but since it is so close to my office I tend to frequent there
for convenience. However, yesterday I ordered a sandwich to split with a
coworker and to our disappointment it was served on given stale bread. Giving
them the benefit of the doubt I went back today to get their soup and wanted to
let them know about my order yesterday. I was not looking for anything
compensated, I just wanted to inform them and instead of receiving a simple
apology I was accused of being a liar. I can guarantee I will not be returning there
to eat stale bread and treated like an invaluable customer.

Very good deli located in the area I work. Always a super friendly staff matched with a speedy service time. Nice variety of hot and cold sandwiches, soups and salads, and chips and drinks.

Awesome food. Good service and variety of options. Order ahead during lunch hours… I see complaints about that, but in their defense the place is very popular and almost all other delis (except fast food) are going to be a wait during the rush!

Love their sandwiches. The staff is always helpful, never had a problem with my order. My kids love their steak and cheese and I usually go for a wrap or a salad. Tried breakfast once and was also great. I like that they take orders over the phone and again, no mistakes. Wish they would be open on the weekends!

They are not open on weekends. One of the few eateries I’ve gone to without weekend hours.

Great spot for cheap breakfast sandwiches. My usual go-​to post overnight shift. Only wish they were open on weekends.
Other than breakfast sandwiches, I’ve only tried the Italian hero. Really nothing special. Iceberg lettuce & some basic Italian meats. Prosciutto is extra $$. Portion was pretty generous.
Service is pleasant & you can call in advance to order for pickup. There’s ~3 tables in case you want to eat-​in.

Waited 25 mins for a salad that was never made… Had to cancel my order. First and last although it came recommend! Not recommended for people with half hour lunch…

I love Springbrook! I go here all the time before work, their breakfast sandwiches are great — super fresh and reasonably priced. Everyone who works there is really friendly, and you can call-​in your order ahead of time if you don’t want to wait when you get there.

I’ve been here several times for lunch and have tried several items off the menu. Not all were 5-​star worthy BUT the extra stars here are for the super nice people behind the counter and the consistency I’ve received with my sandwiches and the staff. Isn’t that what people look for in a deli anyway? Get a pastrami reuben. You won’t regret it. This morning, I needed breakfast and was kind of freaking out about where to go with only 10 minutes to get to work and my low blood sugar crying out for sustenance. Then i realized I was about to drive past SBD (sidenote: what an unfortunate abbreviation for a deli). Had an egg and cheese on a soft delicate Portuguese roll. Nom nom nom. And for less than a Starbucks latte, all is right with the world. Maybe i’m on a breakfast high or something, but I want to give EVERYONE 5 stars today.

After reading the reviews here on Unilocal,I couldn’t wait to try this place!!!
I must have gone to the wrong deli. I ordered a chicken phili buffalo wrap which sounded so promising and it was only $ 5!!!
When I got home to eat it, I opened it and all I found inside my wheat wrap was a mound of iceberg lettuce… not even good, healthy green lettuce, just iceburg lettuce. Lots of it. There was no meat on it!!! I had to inspect it so I opened the wrap and dissected this thing. It had a blue cheese dressing mixed with buffalo sauce in it and then some sort of tiny, crumbled substance… it was such a small amount, I really couldn’t figure out what it was exactly.
Then I realized it was chicken, I think. Tiny, tiny little crumbles of chicken hiding under the head of lettuce and sauce.
Really??? They can do this and pass it off as a chicken wrap??? This should be called Lettuce wrap with dressing and chicken flavored crumbles.
I should have brought it back.
My daughter got the chicken salad wrap and her looked beautiful. Had huge chunks of chicken and the wrap was stuffed.
But I’m basing this review on my order and it was terrible.

Had the jerk turkey wrap and was pretty excited about it until I took a bite. I am pretty aware that there wasn’t any jerk spice in the wrap, but just spicy hot pepper sauce. Don’t get me wrong the wrap was great– fresh but if you say jerk — I will expect jerk, seasoning that is. I would still go back because this place has great customer service and the food is made to order.

My office is in the same complex and we LOVE Springbrook Deli! They’re friendly, they have great food and very affordable prices! You don’t get customer service as wonderful as their’s anymore! I highly recommend stopping by!

I DO NOT give 5-​star reviews easily. And EVERY time I visit them, I get a 5-​star experience!
It is very rare for me to visit my CT family without stopping in here. And please take into account that I live in NYC — home of delis and bodegas — and I would trade in almost every deli and bodega I’ve ever visited if it meant having Springbrook closer to me.
The customer service is THE SINGLE BEST! They are BEYOND welcoming, courteous, thoughtful, full of suggestions (if you need them), happy to accommodate special requests, have everything out in the open so you see everything they’re doing, get you out the door quickly, give you hearty portions, have great staff comrodary which is great to observe while you’re waiting, and always give you a smile. They have great croissants, awesome portugese rolls, and a nice selection of deli meats and salads. The prices are great, and I have rarely — if ever — been made happier by a single other deli!
ps — They’re dolls to my Goddaughter any time we take her in. Yet another bonus!

Great MorningSpecial — only $ 2 for a double-​egg-​cheese on hard roll AND a coffee. The sandwich is great. They grill the roll and the cheese melts all over.
The staff is friendly and the customers are happy. Most customers appear to be repeat clients. I go a few times a week. You can’t beat $ 2.
The lunch offerings are good quality and the prices are very reasonable.