Sas Shoe Store

Love this store. Comfortable shoes. That’s all I wear. People that work there are very attentive and know their stuff Highly recommend

Bought some great some great sandals here based on a recommendation. SAS really needs to work on customer service skills. When you walk in the store, the first thing people notice is a greet. I have noticed in the past, and my recent visit, that the store employees do not acknowledge customers. all-​in-​all in all the shoes are great.

Best quality shoe I have ever tried. I now own several pairs. Go see Chuck at the Orange store for wonderful service!

Before coming in, my mom already knew what kind of support she needs. She narrowed it down to two. Then Brandy re-​measured her size and adjusted the straps appropriately. We were in and out in 10 minutes.
The shoes are super comfortable (my mom has the Relaxed and gahhh, I wish I could wear them forever) and customer service is excellent. See you in two months when I’m Christmas shopping!

Blows my mind a year later the «Business manager» responds to my comment. Looks like your average of three stars is biting you in the rear huh? Or maybe you just found out about Unilocal?
YOU WROTE:
«We have such a delicate age group that frequent our stores, we have to look out for their well being and make sure their experience is as pleasant as possible»
I guess you could care less about someone in their mid thirties that was disabled and had to use your shoes? That just wanted the shoes he paid over $ 200 and they fell apart fixed.
YOU WROTE:
«…however we will not tolerate anything that could potentially scare or hurt one of our very appreciated loyal senior customers.»
So are you saying that someone that is not a senior is not a loyal customer? I would have been a loyal customer if I was threatened by one of your employees that came from around the counter at me!
If someone that is active in their 30’s finds a need for your shoes they will probably be back for another pair sooner that the senior that might not be as active. In the end it’s probably not a best practice to be discriminatory toward any one age group in general.
Maybe you should read my whole review first. The shoes were comfy. The person who sold them to me was awesome. It was YOU and «Richard» that were real jerks. Look at the other reviews. I am not the only one saying this!
I am a business owner and I treat all my customers with Respect no matter thier age. Maybe you should start doing that too!

I bought my first pair tonight. Walked 2 miles already. Very comfortable shoes. They are a little bit more expensive but so far worth the money. Also, they are made in the USA! This location on Tustin, just south of Collins in Orange just recently opened. They just moved from their location on north Tustin.

I was really disappointed with SAS shoes on my last visit here. I was ready to drop $ 200 on a pair of sandals for my mom’s birthday. I get there at about 7 pm and I walk in. I’m expecting some sort of greeting or acknowledgement that I’m in the store. I know what I want, I just needed them to check on the computer my mom’s size. I stood at the register for about ten minutes feeling really stupid that no one was going to ask me if I needed help. I was ready to walk out but for some reason Unilocal said the closest store was in corona and I was not about to drive there. Finally after about 15 minutes I decided to walk up to the store employee who was chit chatting away with another customer on his life story. I flat out said, can I get some help? He finally looked up and said, «oh.» He said I will be with you in a minute and rang up the customer. I said all I need is a size. He’s like, «why didn’t you just tell me that?» I’m sorry I guess if I stand infront of the register and stare at you for 15 minutes I guess I don’t help. I was super annoyed but he proceeded to be helpful and friendly. This why I am giving them two stars as oppose to one. They really need to train their employees to say hello to anyone who walks in and maybe say, «hey, I’m busy right now but I’ll be with you in a few minutes.» I will probably shop here again because it’s the closest one to my house but I really hope the manager reads this review because it’s unacceptable the way I was treated especially when those shoes are not cheap.

These are the most comfortable pair of Dress Shoes I have ever worn! Yes, I said Dress Shoes. For the most part I am a suit and tie guy and have seen what SAS has put out as far as shoes go in the past, but trust me on this, they have come a long way. Don’t come here expecting to get discounted shoes as the old saying goes, you get what you pay for is in full effect here.
I almost feel guilty walking in these shoes which by the way the style name is the AMBASSADOR and it’s a perfect match.
So, if you feel like being in your slippers while you’re working go see SAS to pick up a pair of comfortable kicks.
Great Friendly service as well.
Side Note: They will be moving locations soon towards Chapman but will still remain on Tustin St in Orange on the west side near Wells Fargo.
THANKS SAS!

Don’t shop here. Mom has spent thousands on these SAS shoes at over $ 100 each. She bought a different style which she tried to walk in at home on the carpet. Went to exchange and they said NO! We had receipt and their computer shows all purchases. They were downright rude, snotty and would do nothing for mom. They did not care about prior purchases, nor that we would not be back. Not a good way to be a company today. How sad. Mgt needs to teach the two creeps working that they lost more than one customer today. Know anything about loyalty? Shop elsewhere people, DSW, Macy’s, anywhere but SAS!

i loved the costumer service, to be honest i was not very impressed when i walked in, and saw all these brown and black moses wandering in te desert type of looking shoes. but as soon as i got greeted by this nice gentleman, and he showed me a pair of sandals, i felt a lil better, the style was nothing fancy and as soon as i put them on i felt in heaven. he also offered a coupon for 15 dollars off and complimented my crazy toe… the price point is moderated not cheap but not ridiculous. i will definitely will go back and repurchase, his service was outstanding and the quality of the shoe speaks for itself.
i am a happy costumer. only have one suggestion. make yourself available online either thru facebook or a private website.