Quest Diagnostics

I came here last week on a Thursday around 4 P.M. To my luck there was no wait time. We were in & out within 15 mins or less. Fast service but that’s not the reason I gave this place 5 stars. The reason I am giving it 5 stars is because Lisa was so calm & so sweet to my 3 year old son. Keep in mind that my son already knows the process & hates being poked by needles. He wasn’t having it. He was refusing & fighting the process. She wasn’t mean or gave me bad vibes. She was very nice to him & she was sooooo good that after my son got poked with the needle he stopped crying & that has never happened. She kept talking to him & made him feel comfortable. I was soooo impressed by her act that I decided to do a review. Good job LISA. :)

It INFURIATES me that it’s impossible to call this place and get a human on the phone, to add insult to injury, their robot hangs up on you whenever you try to go around it.
The staff usually makes me wait forever!
Saving grace — when you finally manage to get someone to draw your blood, the technicians who have done the deed for me have always been gentle and quick, without leaving an ugly bruise like some people do.

Horrible and unfriendly. I try to avoid going here but it’s in the same building as my doc. The middle aged lady at the front is very sarcastic and rude. My luck to always get her. She ties the elastic band so tight and when I tell her its too tight, she takes a big breath as if im such a pain to deal with, takes it off and then ties the next one even tighter. I’ve had my blood drawn before and never had to deal with so many huffs and puffs. Next time I’ll eat burritos and fart right as I sit down. Huff and puff on that!!!

This place is a joke. The wait times are outrageous and the dude with dyed hair at the front desk is a jerk. They move like molasses and act like they’re doing you a favor. Had to wait an hour for a simple blood draw. AVOID!

This place is awful. The hours posted online say 9 – 4 and open for lunch. I was required to get a pre employment drug screen done which I found out about around 11:00. By the time I drove down to this place and parked and walked across the street to the building it was 12:30 and the door was locked with a sign that said Closed for lunch 12 – 1. There was another person standing there waiting who had seen the hours posted as open during lunch as well. I came back around 3:00 pm. No one was in the waiting room and no one even acknowledged me for over 15 minutes. A very rude older woman finally came out and said «I need your insurance card.» I explained that I was there for a pre employment drug test and she didn’t need my insurance card. To which she replied «sit down someone will call you.» Even though there was no one there it took 45 minutes for her to collect a urine sample before I could leave. Don’t go here. I don’t trust them with my sample she even kept it out of my view for awhile before she bagged it and I saw her sneeze on it. Wtf!

WORST ever! Why make an appointment? The wait is still an hour or longer! Staff is RUDE! This is the worst place to come for children even though it is listed for pediatric specialties. They have no empathy and are mad when the kids are afraid. I hate that this is the provider the Dr’s make us use!!!

This is the second time I’ve made an appt online and showed up to find they didn’t have it. The front office staff were not listening as I tried to explain myself. F’ Quest. Way to ruin someone’s morning when you haven’t eaten.

My daughters doctor wanted her blood to be drawn to make sure she wasn’t anemic. They said to take her to this Quest Diagnostics because 1. It was in the building and 2. they specialized in kids (Babies/​toddlers/​young kids). Was able to schedule an appointment the very next day for 8am, which meant that I would still make it to work on time! Score! or so I thought…
Walked in and was seen within minutes, which was amazing! When I had blood drawn during my pregnancy, I always waiting a minimum of an hour!
They took us in, took my co-​pay and then proceeded to stick the needle in my 1 year olds arm. Nothing. No blood. They stuck her other arm. Nothing again. They went back to her first arm. Nothing. By this time, Adalyn was crying and my heart hurt for her! They said her veins were too small and no blood could be taken.
«Did she have enough liquids this morning?»
«Yes, she had just finished a bottle before we came in.»
«Hmm. maybe I should have put a warm compress on her arm before we started»
I wanted to punch him, but I stayed calm. He was the professional, he knew what he was doing, right?
He placed a warm compress on her arm and I gave her some water to drink. He came back 20 minutes later, looked at her arm and. «Okay, this looks better» tried again.
First the left arm. Nothing, he couldn’t hit a vein. Then the next arm. Nothing again. 2 more times. Nothing. All the time he’s moving the needle around in her arm.
«Bring her back in a week, she’ll have grown a little more by then»
I should have punched him. Not very good with babies after-​all.

The location on Stewart St is the best! No matter who I get at this location, I barely feel the needle. Parking for me is great and if you make an appointment you can be in and out in no more than 20 mins.

I showed up at 8 AM when it opened. No wait-​score! The girl who drew my blood was bomb. She was actually kind of unfriendly, maybe because it was so early. But, she was good! And I am BAD about blood draws. I seriously hate them. I cry and whine. I didn’t even feel the needle. I love her. I was out by 8:10.
Warning, its pretty basic in here. There isn’t even a place to put your cup after your ahem. urine sample. You have to set it in a bin outside of the door. That was a first.
But still, 5 stars for a painless blood draw. Miracle!