Ms Donuts

I was really craving donuts and to be honest I’m not really picky about how they taste but I read the reviews saying the person serving them was rude but that’s never really bothered me as long as I get the food. However, I felt so outraged by how I was treated I thought I’d add a review. After standing there for a couple minutes, she finally came out from the back and just stared at me without so much as a greeting. She was visibly annoyed with me even though I took less than a minute to pick out all my donuts. At the end she left the donuts just piled in the box so I had to rearrange it myself so it could actually close. She walked away at the end and I wasn’t sure we were finished with the transaction until she picked up her cell phone to place a call. I have no complaints about the donuts though.

Sorry, I was NOT impressed. The lady waiting on customers was too busy staring off into the distance to wait on me. Very short with her answers and I had to repeat myself to get her attention. As I left, I said, «Thank you.» and she just kept starring off into the distance as if I did NOT even exist. This person could use some help with her social and customer skills. Some people just don’t care as long as they get a paycheck.

Donuts are decent… But holy cow, the crabby lady behind the counter seems like she hates life. She gets orders wrong, doesn’t look at you or say hello or thank you… Last time I was there she rounded the total up so she could give me a quarter instead of 30¢… Not that big of a deal but it just rubbed me the wrong way. I won’t be back… And it looks like I’m not the only one who feels this way…

Never coming back! The short Asian woman that works there was so mean and rude! The place was dirty, and the custard donut was old and tasted like a weird chemical. They do not deserve anyone spending their money at this place especially since they do not appreciate their customers. If I could give 0 Stars I would.

Very dirty filthy floors she has no personality always talking on the phone I will never go back there just walk in and look at the floors

Typical donut/​coffee shop. Good selection most of the time. More than Vons nearby. Will make fresh coffee if you’re willing to wait a bit. 75 cents for most donuts when purchased individually. Usually only one person working there though so be prepared to wait in someone in front of you is slow at picking out their dozen.
I had to laugh to myself when the costumer asked «What flavor are the orange ones?» and the man behind the count replied without missing a beat. «Orange.»

I was still hungry after my dinner and this donut shop was still open.
Sugar donut ($ 0.75): I was surprised the donut tasted fresh at 9 pm. It was a little too sweet, but fluffy, soft and not greasy.
The lady was friendly, but she asked weird, random questions about cars. Umm. we don’t work at a dealership.
3 stars!
Ms. Donut is almost yummylicious!

1 star because they were open… I started going because it was close /​easy. After a few cold not so fresh batches I reluctantly went back for one more try. I went in one more time, discovered the inventory was slim to none. I’d rather drive an extra mile to another shop to get what I want and fresh… I’m done with these people.

I don’t care if there donuts are edible! There not that great I’ve had better! I was in a hurry this morning and they lady behind the counter was not only scary looking but RUDE!!! Guess what your lucky to own a business in the country and you should respect your customers!!! We are the reason you have a business!!! I WILL NEVER STEP FOOT IN THIS PLACE AGAIN!!!
The place at Lincoln and Glassell next to Orange Tree is 10 times better and NOT RUDE!!!

The elderly lady behind the counter was rude! She rushed me while ordering and began helping the man behind me before I was even complete with my order. 2 stars because I must admit, the donuts were pretty good ;)

I guess am not the only person that thinks that the Old Asian lady is VERY RUDE person! The Donuts are not even that great to be treated like that. All I have to say it was my 1^st and last time I come here! Will not recommend anyone to this place at ALL!

Ok so after my 5^th bad experience with the old, mean Asian lady I had to comment. It amazes me how an owner of a little business can give 2 shits about her customers!!! sad to say that the guy making the donuts is cool and makes them great but unfortunately I will NEVER RETURN because of that hag behind the counter!! this morning was the final straw when she made me wait 5 mins for a god damn coffee and had the nerve to say she was busy in the back when I was the lone customer… SMH!!!

The middle aged woman working the counter is such a bitch. I came in (after already having a questionable experience) but it was the only shop close by. I asked for a ham and cheese croissant an she grabbed a cream cheese pastry. When I politely corrected her she said something under her breath and THREW MY CHANGE AT ME! Ooooh I bit my tongue so hard at that point. Next time I’m craving a HCC, I’ll drive to TAC-​DO

Donut was really good but the service was horrible. Not someplace I would recommend. The lady who helped us was in no way interested in being bothered. It sounded like she was watching tv in the back and we were a distraction. She also kept coughing every where and didn’t cover her mouth. This was right behind the donut counter. Yuck!

I’m loving all the reviews here! I totally agree that service is horrible. THE OWNER IS VERY RUDE. Because it’s open 24 hours, sometimes I have no choice but to go here for my late night cravings. But today is the last time. I hesitated to come because of the rude lady, but I thought I’d give her a second chance. I also thought I might get a different salesperson. Me and my wishful thinking. Unfortunately, I got the same rude owner who has no appreciation for her customers. The donuts aren’t even that great.
I really hope she reads all the reviews, or someone tells her.

I guess I was lucky to have missed the angry lady behind the counter. The guy that was there when we arrived was pretty friendly and was quick to help us. As soon as we arrived, he was telling us how he just took this specific batch out of the oven and they were less than a half hour old.
I felt bad for only ordering two, but I knew if I ordered a dozen… well I would have consumed a dozen and I’m really trying to cut back. The chocolate and plain cake donuts that I did eat were fantastic. They were really moist and not overly sweet. I inhaled them quickly and immediately regretted not buying a few more. They were average price and I walked away only spending $ 1.40 for the two.
The shop itself is definitely on the older side and shows a lot of wear and tear from over the years. It looks dirty and dingy, but I think it’s just because of the age. While we were there, they were cleaning — so I think the tile is stained and not dirty.
If you’re an early riser or a late night drinker, the shop is open 24 hours a day for your convenience. I’ll be back whenever I’m having a craving… I just hope I miss the angry lady that is rumored to haunt the place from time to time.

Closest donut shop to my workplace. Thought it would be good because they have so many variety, but donuts aren’t fresh, donut holes were stale and it was only 11AM!!! Very rude Asian lady! I asked her if she could warm up my ham & cheese croissant because it was cold, she replied back «it’s still warm!»…ummm if it was I wouldn’t had asked you! Never going back again

My favorite donut is the raspberry jelly filled and this place has it the way I like it but they have horrible service!!! There isn’t another donut shop locally that has the donut the way I like it but I refuse to come here because of the service!
~~~2 stars for Service~~~
The lady that owns the place is very rude. She is not friendly and is rushing you when trying to help. She has gotten sassy with me and others of my family. Anyone that I know that has gone has had a bad experience with this lady and tells me about it. Because of this we don’t come here. I decided to try it after a long time yesterday and it’s still the same. She gave me my change by shoving it into my hand and it fell to the counter. At times she has other workers and they are always super friendly and nice, just the owner we can’t stand!
~~~ 4 stars Donuts~~~
Now as for the donuts I do give this place a 4 star rating. The donuts are fresh, tasty, and of course they have the jelly filled I like. They have a variety as well. Some donut shops put a clear red filling into the jelly filled which looks like cake filling or topping, this is what I don’t like. Now the best is the one that has actual jam inside it, like this spot does! Very rare to find at donut shops I’ve noticed.
The place is small and cash only. The crossaints are just okay. They are pre-​packed with meat and cheese and just warmed up in the microwave. Too bad the service is 90% of the time horrible or I would come here more for my donut!

This place is amazing. The woman was very friendly and service was fast. And the doughnuts. Mmm the doughnuts were so fresh and delicious, they melt in your mouth. If you are looking for doughnuts in Anaheim or orange I would come here. I’m definitely coming back.
–Branden

Fresh warm tasty donuts. We have been coming here for over 26 years. They are open 24 hours. Friendly staff. Our favorite donut shop in Orange County.