K & H Marine

Company has two Unilocal pages. Read their other page. Definitely poor reviews. Here’s my post from this last Memorial Day Weekend experience. ⁵⁄₂₂ — ⁵⁄₂₅
It’s a shame that Unilocal choose not to factor in the other two reviews because this business clearly doesn’t deserve a 1 star rating. My sympathy goes out to Stephan who had to endure the pain and suffering of dealing with Bob for 2+ years. Hopefully his court battle eventually paid off.
I recently rented a boat from K&H Marine to take up to Big Bear for Memorial Day Weekend. Found his ad on Criagslist (Which Bob seems to have taken down now) list a StarNatic Deck boat for rent. The boat was exactly what we were looking for to take to Big Bear.
I sent Bob an e-​mail requesting to see if the boat was available for the holiday wknd. If so, what was the cost. He quickly replied yes and gave us a price. My wife and I stopped by his shop in Orange (Because to put down a deposit of a $ 1,000 and sign the contract for the dates requested.
1 week before the rental Bob’s assistant called saying Bob didn’t realize we wanted it on Memorial Day Wknd. That he may want to ask for more money. I told her to have bob give me a call. Bob then called a hour later and proceeded to tell me I lied to him about the rental dates and he wanted me to back out of the contract. Unfortunately we were 1 week out and we had people relying on us bring a boat. I told Bob he will have to honor his side of the contract. This is where things got difficult! (Should have backed out and eliminated the headaches)
Pickup day Bob is late. His shop mechanic walks up through the boat. By the time we are ready to leave Bob shows up to collect him money which we made sure to have in cash.
We get on the water and the gas gauge shows empty. So we have to stop and the closest marina to fill out. (Who rents a boat with no gas) Then we notice boat doesn’t come with an anchor. We have to go out and buy and anchor so we could fish. Again all headaches. After a few phone calls to Bob he shows no sympathy.
Bob request that we return the boat at 10am Tuesday after Memorial Day. I show up 30 minutes early @ 9:30. Boat cleaned and in the condition he rented it to us. Bob is no where to be found. I walk through with his boat mechanic. Call Bob and he tells me he will be by at 1pm. I can come back at 1pm to collect my deposit. When I return at 1pm (BTW I live in Costa Mesa so it’s not like it’s a 5 minute drive) Bob proceeds to tell me that their are a few scratches on the boat. Keep in mind the boat is a 2004. He then charges me $ 300 for the damages. I decline his claims as I knew he was just trying get more money out of us.
I am currently in the process of filing a small claims suit to redeem the rest of my deposit, empty gas tank, and anchor. Just another headache to have to deal with, but at this time it’s about the principle.
Stephan if you are reading this… wish me luck!!!
Andy

Had a great experience at K&H Marine. Couldn’t get my prop off and these guys quickly took care of that. They were able to schedule me quickly (as I’m leaving on a trip next week) and you can’t beat their price!!! Bob was very informative and helpful. I highly recommend these guys and will again be back when I have future boat repair needs.