Happy Paw Salon

KEEP YOUR PET AWAY FROM THIS PLACE.
We took our dog here to get washes several times and noticed that she was afraid to return. My wife dropped her off this last time and asked them to trim our dogs coat 1 inch. They shaved her and cut her skin in a couple places. When I called they denied everything and told me my wife asked them to shave her and that they didn’t cut her with the clippers. If they would have admitted it I would have felt a lot better but they didnt. How else would my dog have sores on her skin? Unbelievable.

I have been bringing my poodle her for over a year. these ladies have a true love for dogs. I love how they speak and act with my dog. My dog is 14 years old and have been to a few groomers over her years and is very much a moody old dog. My dog never has a problem getting dropped off here, no shaking, no backing out the door and she has never been cut! She feels very comfortable here. I feel very comfortable leaving her here. They call me asap and if I’m busy they will call back again because they don’t want her caged too long. I would highly recommend these 2 ladies! I have never had a problem with the communication. Give them a try!

I’ve been bringing my Malibu here for over a year. I love it! Yes the ladies speak broken English but they understand grooming lingo. Malibu always comes out looking beautiful and they treat her with a lot of TLC! My mom brings her morkie here too! And both her and I have recommended other people and they love it as well! Great job Happy Paw!

Got a coupon for a summer special they were having, I was able to get my Yorkie in and out within 2 hours and he looked exactly how I like his grooming to look like! They honored the discount with their coupon and were friendly and courteous:)

STAY AWAY!
Got a postcard in the mail with some reasonably sounding specials, so I thought I’d try it out. I should have seen the warning signs: the cheesy generic dog pictures hanging outside their store, the line of cheap cages behind the counter, the odd decorations, and the fact that the two women I spoke to barely spoke any English.
But hey, I didn’t want to jump to conclusions! It’s a dog salon in Orange County? How bad could it be! I did my best to communicate what I was wanting, I even showed them some pictures and they nodded enthusiastically. So, I left with high hopes!
I can’t even fully capture the hot mess my dog was when I picked her up. My dog is a Havanese and is generally accepted to be freaking adorable. I honestly thought it was impossible for her NOT to look cute. I was wrong. Her face was basically shaved, except her ears were still super long, making her head look 2 sizes too small for her body. Her legs looked too small to support her and nothing looked even. Her ears were still dirty and not cleaned out. While her fur was cleaned, it didn’t even look properly brushed out! I was beyond words.
Plus my dog was desperate to get out of there, as if I had taken her to the vet and she had just been tortured. She’s been groomed all her life, and I’ve never seen her behave like t hat after grooming: panicked.
So, no. I didn’t complain and ask them to fix it. What were they going to do? Put her hair back on? Re-​torture my dog? I paid, took my dog, and left.
To be fair, a Havanese is a fancy dog with very specific grooming needs. But if they didn’t have experience with her breed, they should have said so! They may be perfectly acceptable for more standard breeds that don’t require as much grooming. All I know is that I will not be going back.