Grubbs Kenneth, DO

I never even met Dr Grubbs after going to this office for over 2 years. I was passed off on every other Nurse and Doctor in that place. The medical treatment I received was alright, considering I never saw the same person twice– but my big gripe is that the office staff are rude, and it seems they go out of their way to be as useless as possible.
On one occasion I was to be referred to a specialist. It was supposed to take 3 or 4 days. The specialist’s office never recieved the proper referal forms. Each time I called, I was put on hold, transferred, told it would be taken care of, and it never was. I had to resort to calling twice a day!!! In the end, after many follow up calls on my part, and with the office whom I was be referred to also hassling them, I got the referral– it only took THREE WEEKS! Imagine if it were something important, like I needed to see a heart specialist. I might have died before they faxed the forms over.
In addition to this, on one occasion, after making an appointment with them for 9am, I arrived at my appointment time, only to sit there for over 2 ½ hours. When I complained, I was told to make an appointment next time!!! When I told them I DID MAKE AN APPOINTMENT, I was put in a back room for another hour, until I stopped random doctors walking by until I was helped.
When I complained to the Doctor who finally helped me, I was told that they must have lost my appointment.
In short, I can’t recommend this office. Dr Grubbs may be the best Dr in the world, but seeing as I never met him, and that his staff was rude, and they lose appointments– why bother? You might as well go to the free clinic. You’ll probably get the same service.