Freedom Plumbing Heating & Air

I had an issue with my air conditioner and the first thing I did was call Jeff. He came this morning. He found a leak in a loose fitting on the outside unit. We lost the refrigerant he put in last month. Because of the leak outside, it froze up the inside unit and leaked water. He fixed the leak, put in more refrigerant (no charge), put in a leak sealant that will go throughout the system, and used this cool thermal imaging camera on his phone to check for leaks. And once again, we negotiated a price because he didn’t want to charge me. He’s even going to come by next week to make sure everything is ok. I can’t thank Jeff enough for always being available, being trust worthy, and caring about his customers. I will never trust anyone else!

Seven years after writing my first review… and they are still 5 stars! Jeff came out to my home today to inspect my system. After this last heat wave I wanted to make sure the system was functioning properly and ready for what is sure to be a hot, dry summer. I learned about another benefit of having the ac system during the recent wildfires in San Diego. San Diego shared A LOT of their smoke with their neighbors in orange county and my air conditioning helped keep the air quality for my family and I healthy for the 3 days where the smoke was really thick outside from the fires. Today, Jeff inspected the system and made minor adjustments he felt would allow the system to perform at it’s best and last a long time. Jeff knows what he is doing! I recommended him to neighbors today for their ac system and will continue to recommend that others use Freedom Plumbing Heating & Air.

Very professional and takes time to explaining everything thoroughly.
Had a leak and AAA insurance called freedom plumbing to come over to stop the leak at 7PM. They were on time and made the process very simple.
Would probably call them next time myself.

These people are amazing. They always find a way to get to you fast. I’ve used them a few times ever since our first house warranty sent them over to resolve plumbing trouble. Today, we had a broken angle stop in the wall (supplying water to our refrigerator), and it was in a tight cabinet space leaking water. They came out same day, and even asked if they could come earlier since their schedule opened up. The crew was extremely courteous to my wife who was home working, and fixed the problem with a new valve and hose. It took longer than they thought — it was a very eroded valve that was stuck and required replacing some of the piping. But they powered through it, fixed it and still gave us a very reasonable price without adding new labor charges. I was impressed and relieved, especially since I couldn’t be there due to work meetings. These guys will stay in my «favorites» list on my phone from now on when I need help.

Jeff is the best! He replaced our air conditioner a few years back, and when our water heater started leaking, we called upon him again. Warning: he is so funny that you will forget to get down to ‘business’!
I had another plumber come out and give us an estimate, and he said it would be close to $ 1400 to get a new water heater. I thought that seemed kinda high, so I remembered Jeff and gave him a call. He did ours for $ 1000. That is a significant savings!
Everything about him is prompt, professional and knowledgeable. I cannot say enough good things and I highly, HIGHLY recommend him. Perfect transaction, cool guy! Love our air conditioner and water heater!

So I called these guys up as I needed a good plumber and sadly I did not get a good plumber. What I got was a guy with a bad attitude (probably because he has his hand down toilets all day) whom I later caught bragging about how much money he was going to make off of me. It was at this point I kindly showed him the door and fixed the problem myself. He made some pretty racist remarks while in my home as well as if I’m a member of the klan or something, ridiculous that people like this exist in Orange county but oh well he didn’t make a dollar off of me and if you are smart you’ll look somewhere else as well.

I saw a good review for this company, so I thought I’d give him a shot. When I called he seemed more than eager and willing to come out and get the work done. I had to get approval from the landlord to have someone out for an estimate, so two weeks later I called. He scheduled an appointment from 11 am — 2 pm. At 2:30 pm I called, when he didn’t show up. He said he’s running late and he’ll call later with an ETA. At 4 pm he said he’ll be there within an hour. At 5:20 we called him and he said he was on his way, be there in 20 minutes. By 5:50 pm I told him I had to reschedule when he still wasn’t here. He rescheduled for 8:30 am — 9:30 am the next morning. I called off work to be here again. He called at 8:30 am to say he was on his way, would be here by 9:30 am. By 9:50 am he wasn’t here. I called and canceled, he STILL SHOWED UP! I had to tell him to leave. With an unprofessional attitude like this I was not willing to work with them.
If you’ve scheduled an appointment, make the appointment ON TIME. If not, you need to call your customer and tell them and give them a realistic time! Don’t call and say you’ll be here then show up later. It’s rude and unprofessional.

My mom had this company install her new furnace, and loved them and it. I live in San Pedro, pretty far from their territory in Orange, but when my heater died my Mom called and they came all this way (for a $ 79 diagnostic charge-​no trip fee!). While my heater is old, I am not in a position to replace it this year. They came back twice more and made it work for pennies compared to the guys I had orignally gotten a horrible estimate from. I will be using this company for everything they can do, from now on. Nice guys, really accomodating. Thanks Jeff and Sammy!

Called Freedom because our furnace was not working properly. The first appointment they could not find anything wrong but charged us for the visit even though the furnace was still under warranty. I was told to look for the trouble code and call them back out when I knew the code. I obtained the code and scheduled a second appointment. Freedom did not show up and called about 30 minutes after the appointment to say they would not be coming by today. We rescheduled and they did not show up again. I called them back and they did not answer the phone. WOW!
We called another company and they came out in less than an hour and fixed the problem.