B & B Mill Sales

We just purchased carpet from B&B for the second time and had another wonderful experience! Jody, who helped us in the showroom and coordinated everything, and Carlos, our installer, were so helpful and genuinely nice! We will definitely recommend B&B to all!

We just had B &B install new laminate wood floors in our home as well as tile the hearth in front of two of our fireplaces. Our total experience with B&B was great, more than we expected. When we first walked into their showroom, Nicole helped us. We really had no idea what we wanted and wanted to know about the newest products. Nicole was very helpful, she listened to our comments and made recommendations based on what she thought we would like. They were quick to schedule the installation and all their workers are employed by B &B. Bill came out to our home to measure and was here the day the demolition of the old floor began to answer any questions as well as when the install crew began the installation. The workers are top notch, professional, friendly, and did an awesome job. I could go on and on about how helpful everyone at B & B was. It is great to know there are businesses out there that carry quality products and care about their customers. I highly recommend this place.

I called to have a piece of carpet in my hall repaired since my dog chewed the edge off. The lady who answered was very very helpful and was the first person to take the time and say they could fix it– I called about 5 places in the area. We scheduled time for an installer to come out within a day… he did a fantastic job, you can’t tell that there was ever a problem. Great work and great customer service. Thank you!

My wife and I were referred her by a friend who was doing our kitchen countertops. Their show room is impressive and their customer service was top notch. They helped us design and match an awesome glass back splash with a beautiful Quartz countertop.
We used their installers for the glass backsplash and it turned out great. We had one minor hiccup with the border but B&B Mill Sales made sure the job turned out just like how we imagined it at our initial meeting.
I highly recommend them.

This place was so awesome when I called. I had to call regarding a floor one of my workers damaged during a delivery and usually when I call a place. they immediately want to rip the floor out and get the most money out of you. But I spoke with Jody and she was very understanding to the situation and gave me the most affordable option while still maintaining a good service level for my customer. It was so nice to speak to a company that I felt I could trust. I don’t know if they will do the job for us, but I do know I will be calling them first the next time I have a situation like this.

I own many rental properties. I was early to an appointment and walked into this «showroom.» The salesman came over after 15 minutes. He never gave his name. No items had prices posted. I asked where the pre-​gab granite was. He told me only he could take me to a yard where they were on display. There were no samples there.
I then asked about the price of travertine displayed. I asked to start with the least expensive first. The «gentlemen» told me to go to Home Depot for $ 1.99 a piece.
I politely informed him that they are not that price. I have many contractors and am always looking for new supply places.
I let him know that I would pass the word about how rude this place is to customers. They are snotty and condescending. I didn’t ask him to call me Dr. You never know who you are speaking with so The Golden Rule should always be implemented.
Stay away from this place! They are rude. No prices are shown and I would bet they don’t know what they are doing. There is no reason to be rude to a customer-​especially before 8 in the morning!

I had a great experience at B & B. Jodi was very helpful finding the right carpet and color of my preference. Carpet was in stock & installed promptly within a few days from placing the order. I look forward to doing future business with B & B.

An amazing selection on their showroom floor and great friendly service from Jodi made it a great experience to shop and purchase from here.
I first walked in with my parents a couple months ago and we helped ourselves to look at some tile while the staff was helping other customers. Jodi walked to us after she was done and answered all of our questions. We chose out some tile we liked and she gave is a quote. A month later (after delays in my home remodel) I can back to make some final purchase decisions and she remembered me!
I went back and forth between tiles with a couple more visits before putting in the order. Never any pressure to purchase. Always super helpful. The way customer service should be done :-)

Don’t trust this place! They came and installed carpet to my home and took money from my wallet! Of course they didn’t want to admited it… I’m not saying its the shop fault but the people they got working for them fault. They got big ass balls for taking it from me, be careful guys. Don’t trust them to do your home! I’m not talking about couple of bucks but they took like a grand from me.

B&B Mill Sales is amazing. Jodi so nice and helpful. When we came in, I had some ideas about how I wanted to re-​do my bathrooms and she was great about giving creative advice and ideas. Jodi was very patient with me and spent as much time with me as I needed. The result is that I ended up with a gorgeous bathroom.
Their crews are on-​time, keep things clean and do great work. Although there was a small issue, she sent someone to fix it without any complaints or argument. I would definitely recommend them to anyone!

Needed to replace the carpet in our condo. B & B Mill Sales has quality products and awesome customer service. I would recommend and use them again. Thank you Jody, Bill and team!

We had hardwood floors installed in our living room. This company was fair and patient during the selection process. Their salespeople knew their product and were very open our taking samples home prior to picking our floor. The installers were prompt and efficient. They did a great job! We will be using them to do other rooms.

Centrally located in Orange County, B&B Mills is accessible to all of OC residents and worth the commute from LA, Riverside and San Diego counties. B&B helped me to redesign both my condo and later my home. Their work is impeccable and the attention to detail is second to none.
On short notice, Bill came out to my house and measured during the home inspection and was able to have the entire house ready for move-​in within a week of closing escrow. It is this dedication to their clients that puts B&B among the upper echelon of home design retailers.

B&B Mill Sales are wonderful to work with. They have great customer service, deliver quality products and they are the kind of business that I carefully have selected to be a part of my team.
I recommend them for all your home improvement needs!!!
Debbie
D&B Interiors
Orange, Ca.