AAMCO Transmissions & Total Car Care

We brought our Ford F250 truck in for some repairs. They got it back the same day at an extremely reasonable price. They explained everything in detail and gave us suggestions. We are very satisfied by the work they did and when needed we’ll plan to take our business to them again. I would defiantly give this shop 5 stars!

Paid $ 2,400 to have my transmission rebuilt and it only lasted approximately 18 months. Call Aamco today about the situation and was told it possibly needs to be rebuilt again. Not only that, they sent the van out rather than doing it there because I stopped by to see why it was taking so long and guess what… the van was not there! When it returned it was greasy, they broke my door handle and the «rebuilt» they had installed had a totally different gear ratio that made it feel like a tractor.
Just recently the transmission mount broke and come to find… they stated they replaced it.
This place uses the Aamco name to hold a reputation they do not deserve. Anyhow who can honestly ask for more money after asking for $ 2400 the first time is a hack mechanic. Do a better job and stop rushing through your work or if you don’t like what you do then find another profession.
Thanks for nothing aamco!

5 stars is an understatement! This location deserves way more credit, I had a horrible experience at a competitor business (Firestone *cough, cough*), they didn’t test drive my car even though I asked them to. Insisting that it was fixed when it wasn’t.
But at AAMCO Jeff really took care of me, giving me multiple updates when finding new problems with my car. He was readily available whenever I would call the shop.
One great thing is that he remembered my name right away, making me feel like a valued customer even though this is my first round about with this company.
The mechanics were also helpful, once I only had time to drop off my car right when they opened and Jeff wasn’t in just yet but one of the mechanics even remembered me and said he would inform Jeff that I had stopped by and left the car.
Over all… I’m staying with this company!!!

I had a really great experience at this AAMCO. Jeff, the manager was very fun to talk to and give an honest opinion on the work that needed to be done on my car. I would highly recommend taking your business here for any transmission issues or other car troubles. Jeff and his mechanics are the best!

Hate to put up a bad rating, but my parents were on their way from out of town to visit me for Easter and ran into some serious car trouble where they had to pull off to the side on the freeway. I called AAMCO at this location ahead of time since it was the closest location with a reputable name to arrange for a car delivery. The call was made at 10:30AM Saturday, and I believe a manager by the name of Jeff answered my call. He understood the situation and led me to believe that the car would be taken in and locked up until Monday for work. Long story short, AAA arrived with the car at 11:30AM and the doors were locked, and the office was closed. Their hours on the door even said 12PM! Even though it was the Saturday before Easter, the least they could’ve done is to turn us down completely so we didn’t have to scramble last minute for another transmission repair shop with a car sitting on a tow truck!
Fortunately a friendly family owned shop within a mile from this location took our car in immediately. They even offered to keep the shop open a little later to make sure we get the car in OK. Needless to say AAMCO has lost a client from all of their franchised locations.

I am a proud owner of a 1969 lincoln Continental and a Do It Yourselfer, but when it comes to transmission issues I leave that up to the pros. I started experiencing issues with my transmission and took my car in for a diagnostic. My car turned out to have a carburador issue and I wasn’t charged a dime since the diagnostic exam is free. Jeff’s honesty has gained him new customer.

Thank you Jeff for the time you spent with me today and for your honesty. I made several calls today to other transmission repair places in LA and Orange County to get an understanding of what I should expect in terms of timing and cost for repairs to my wife’s car. Unlike everyone else I spoke with, you didn’t try to lure me with vague information and unrealistic expectations. I was looking for someone today who would tell me the straight scoop even if it meant they might not get my business. You did just that. What a breath of fresh air! Great job.

Thank YOU AAMCO-​Orange for saving me money on my repair and getting it done quickly!!! My car is running like a dream and you guys made this painless, professional and pleasant!!!
Highly recommend!!!
Sincerely
Amy S.

I have had several things done here and I would recommend this shop to anyone with any issues. Jeff is great at explaining issues and helping people. He will go out of his way to find a part and get your car back on the road in a timely manner. I found out recently my friend went their and got his car fixed when other shops were just ripping him off. They do much more than just transmissions.

My check engine light came on while driving down to OC from northern California. I was very worried something was terribly wrong. This AAMCO was a couple miles from the hotel we were staying so I brought it here. The shop was very busy but the manager had me drive my car in right away, checked the cause of the check engine light and assured me that I should enjoy our Disneyland vacation, the cause of the light coming on was nothing serious. Sure enough, by the time we got back to northern California, the light went out. Thank you!

I’ve always felt taken advantage of because I’m a woman and not a genius when it comes to the mechanics of a vehicle. I don’t know everything about cars, but I do Google and ask for advice. I’ve been here twice within the last 3 months and both times I’ve been fully satisfied with their service. They go above and beyond! Thank you for making me feel like I can trust you with my money!

My car has almost a million miles on it, so unfortunately I am in the auto shop quite often. I’ve driven from place to place to try to find a place where I can get things fixed for cheap and still have good service. This AAMCO has it all. Great service and great prices. I have been here numerous times and have absolutely nothing to complain about. They keep me and my wallet happy.

Outstanding service. They took great care to get me. Drove down from Washington on a family vacation and had a check engine light come on. The manager treated me like family and went the extra mile to make sure my family vacation stayed on track. I was kept informed on all of the progress of my truck and was surprised by the very reasonable price. I would absolutely recommend this auto shop to anyone needing to service their vehicle

Just wanted to comment on my experience with my granddaughter’s 2006 Range Rover, really prompt transmission fluid change and service, (it was leaking badly all of a sudden on the driveway), but with a service, new pan/​filter (integral with each other, so a must do), the car is like new again, no leaks and shifting, I swear, more smoothly than before, Travis is a super guy out front, and Anton’s follow-​up was unexpected and impressive. We used a different AAMCO before in Santa Ana on another vehicle and the experience was definitely not as favorable. Thanks again guys!
Dale Christian, Tustin Ranch

They took such good care of me! They helped me take care of everything I needed! The two guys in the front are great! Thanks guys

My 2007 Subaru broke down as I was getting on the freeway and I feared that my transmission had bitten the dust. I had it towed to AAMCO in Orange. I am new to the area and it was my first time there. The next time I need work done, I will definitely return to this shop.
Anton and another gentleman helped me (his name escapes me at the moment) as soon as I walked in the door. They were both friendly and courteous, immediately putting me at ease. Based on my description of what had happened, they gave me hope that it might not be my transmission and assured me they would call me as soon as they’d taken a closer look.
I got a call a couple hours later to update me. They were missing a rack needed to get a better look underneath, but they would have it by the next day. I really appreciated them keeping me informed about what was going on rather than just postponing the call.
They called the next afternoon to give me the diagnosis. They found several things, of varying severity, and offered me several options on what work I would like them to do and how much each repair would cost. I opted to only have them repair the most important item, my broken passenger-​side axle and went for the suggested transmission tune up as they recommended (and I knew was due with my mileage). They did not pressure me to have any additional repairs done beyond what I asked for. Anton asked how soon I needed it and we agreed tomorrow would be fine; I wasn’t in a rush.
The next day I got a call at 11 AM saying my car was ready and I went in to pick it up. I was waited on promptly and was again impressed with how friendly and personable the staff was during my visit. The quote they gave me was accurate and my car is running beautifully once again. They did a great job.

Fuck this place. I just called to try to get the best time to bring in my truck and all i got was, «just bring it in ok? Bye». And hung up… You all need to get fired.

I lost reverse on my Chevy Silverado, and I was expecting to have to replace the transmission at a cost of about $ 3000.00. So I brought it to Aamco in Orange California, so that they could diagnose the problem. After testing the transmission, they found the problem and restored the transmission to perfect operating condition. The problem was a low voltage condition to the transmission, which they fixed with a new $ 76.00 ignition switch. Additionally, they charged me 2 hours of labor for the diagnostics and repair work.
When I left their shop in my truck, I felt like I had saved myself $ 2700.00 by taking it to Aamco.

Used to bring my car here for everything when Jeff worked for them. For some reason they fired him for Anton. Anton should take a class in customer service.
Called at 7:45 and asked if I could bring it in and explained my situation they told me they could look at it no problem. Got there within about an hour. Stood while he attended another customer without so much as an acknowledgement. Explained again my situation about needing my car back as quickly as possible (mom of three who had to get kids from sitter.)
At 11:30 I called when I hadn’t heard anything. «Oh let me call you RIGHT back,» I was told. At noon I hadn’t heard back and I called again. I was told «They’re checking it out now.» My husband drive past about 12:20 and the car was nowhere to be seen. When I still heard nothing I called back at 1 pm and was told «the guys are at lunch.» I told him then I didn’t appreciate that he told me he’d call RIGHT back and he proceeded to tell me I had no right of expectation of any timeliness because it was a «free inspection,» and if I wanted to have timely service I should go pay for the dealership to look at it.
At 1:50 pm he called me back with a long laundry list of problems (the car is 13 years old) and told me what he thought MIGHT be causing the problem, but he couldn’t be sure. And he could not guarantee me it wasn’t a transmission problem (the only reason I took it there) without getting it apart. He had no estimate of pricing because he «didn’t know if I would want any work done on it.» I told him I would come pick it up to do no work but to have my paperwork for me.
When I came to the shop I entered the empty office and rang the service bell. I heard someone shout out back that the heard the bell and a mechanic stuck his head in, pointed at the closed inner office door and told me he’d be out shortly. I stood for ten minutes before I called my ride on my cell phone and when he heard my voice he swung the door open hard. He had no idea who I was and I told him I wanted my car which was nowhere to be seen.
While I sat there he began to type up the paperwork on the findings on my car. He began to lecture me about my impatience, told me I was a «user» of people, someone who took advantage of others and told me I was a «bitch» who had no right to take out my «shit» on him. I told him I just wanted my car not a lecture and he told me I was going to continue to lecture me because I deserved it for being such a lousy person. I told him he wouldn’t EVER have to worry about dealing with me as a customer again.
He told me I could just take my car and get out if I didn’t want the lecture but I told him no that I wanted my findings and continued to listen to his tirade while he typed out the paperwork that should have been ready when I got there. Who knows what he was doing in the back office. He was pretty disheveled, let’s hope he was taking a nap.
I told him I should have listened to what the other recent reviews had to say here on Unilocal.He told me they had to have been before he was there, they were not. He said he’s have to read them for himself and I hope he does. I’m not the only one who he treated like crap.
I have brought this place THOUSANDS of dollars of personal business as well as referred countless customers — you can bet I will contact EVERY one of them and tell them NOT to go back. Jeff was far from perfect but Anton makes him look like a gem.

Terrible everything. Quality of work, timeliness, customer service, you name it. It took them three tries to correct an air conditioning issue with my car. And each of the three times I had to leave the car, I had to call them for an update to find out if it was repaired yet. The final straw was when I dropped my car off the third time for the recurring AC problem on a Thursday (7÷31÷2014) and I was told it’d be ready the following day. Finally, almost a week later, on Wednesday 8÷6÷2014 my car was ready to be picked up. And each time I had my car there, not once did they call me with an update. I had to keep calling them to find out the status of my car. How this dump stays in business is a mystery.
From now on, Titan Auto Care on Chapman in Orange CA is getting my business. They’re trustworthy, they meet the repair date promised, and they call me rather than me having to call them.