Service King Collision Repair of Ontario

Thanks to the Service King staff for turning our fender bender into a shiny new bumper! It is obvious that you all love your jobs. Everyone’s customer service was stellar. I hope your management team knows it!
Thanks again for you kind and efficient service!

High quality and helped coordinate with the insurance. Thank you Vanesa Mario and Yesenia.

I got rear ended on my Subaru BRZ and Allstate recommended me this shop. I was very satisfied. Travis kept me updated calling me at least twice a week and always told what was currently being done to my car. My car was finished a week early of the estimated finish date which made me really happy as well. My car looks like new and you can’t even tell it was hit. They matched my paint perfectly. Yesenia and Keri were very helpful at the front desk. I would definitely recommend this shop to anyone and everyone.

I have a great experience with Service King. My SUV was rear ended and Allstate recommended this location. The first thing I noticed was the SUPERIOR customer service. Yesenia, at the front desk, was very professional and courteous. I also found others who worked in the office, whom I did not work directly with, to be warm and friendly as well.
My vehicle was assigned to Mario. Mario provided great service that was ABOVE & BEYOND expectations. Great customer service seems to be somewhat of a lost art. However, Mario really made a solid effort to keep me informed of my vehicles progress. He kept his commitments to call when he promised to call in addition to other things.
I did have one issue that was quickly resolved. I picked my vehicle up on a cold, raining evening so I could not see the repairs on my black SUV clearly. I did notice swirl marks from the bumper being sanded or buffed with a pad that was grainy. When I brought my truck back to point out the issue and make an appt, Mario insisted he make things right IMMEDIATELY. He took my truck to the back and had the corrective work done right away. About 25 – 30 mins later, I was back on the road. It was an honest mistake, but it was rectified promptly and professionally without hassle.
In closing, it looks like my bumper was never damaged, the repair was completed in a very timely manner, and the customer service was superior. It is for these reasons that I highly recommend, and gave 5 stars to, Service King Ontario!!!

Yes, Folks, it’s me again! What I left out about SERVICE KING last time was I actually said, «I’m going to get in another accident just so I can see you guys again.» NEVER say things, even jokingly, that you don’t want to create in your life. Seven days after I picked up my car, I was backing out of my garage, pulled off my brand new bumper, and dented my car! Same Place. .. AHHHHHH! (To be read to the rhythm of Law & Order: Criminal Intent). .. In Ontario, Service King ready, transforming cars, major dents & bodywork, all systems perfect. .. This is my story, dun dun. .. Well you all can guess how humiliated I felt when I did this. I ran in the house and told my shocked husband Jerry. I said I wasn’t going to drive anymore. I called Service King and Travis answered; He got us in immediately and I said, «I’m never driving again.» He gave me a pep talk, trying to convince me that one guy had done this 4 times. .. sure Travis. How great is Service King!!! Kevin’s team handled the job this time with the same expertise from Mario and Tyler Magic. Obviously, I refused to show my face because I was embarrassed. Kevin, Mario, Tyler, Yesenia, Vanessa, and Alex asked where I was and Jerry told them I was embarrassed and they actually called me and tried to convince me to come when the car was done. Amazing or what? I am attaching pictures this time to show you the incredible work Service King does. My car looks the same when Travis’ team took care of us. Perfect, like a brand new car. Kevin rocks. He kept us informed and his team finished before we thought it would be done. You can see my car looks brand new and the engine is amazing. I did, however, think it was a bit much for Kevin, Mario, Tyler, Yesenia, Vanessa, Alex and Travis to pick Jerry up and put him on their shoulders and carry him to my car when he came to pick it up.

Overall I extremely satisfied with Service King. Their customer service is top notch. A special thanks to Alex for always keeping up updated on the status of our repairs and returning our calls promptly. They stand by their work and make sure their customers are 100% satisfied.

Mario and Yessenia were in good communication with me during the repair process. The called to update on the process and the price. The repairs were quick. They followed up after to make sure everything was done properly. I would highly suggest them!

I was so happy with the results– my car looks awesome! A special thanks to Mario and the secretary they made my unfortunate visit much more pleasant. They were thorough, efficient, and A+ customer service. Thank you to the body work people who fixed my car– you guys rock!

Excellent service! Thanks guys!

Referred by Allstate. Originally told my car would takes 2 weeks. Got it back in about 8 days. Vanessa and Yesenia were very helpful. 4 star because someone forgot to close my hood. I didnt notice until i got home. Could have caused an accident.

Allstate recommended Service King Collision Repair to me and their work and customer service is excellent. Many thanks to Alex, Yesenia & Vanessa for staying on top of everything and getting my car back to me ahead of schedule.

Thank you for your great service Alex Rosado.
My insurance company Allstate gave me a great recommendation in Service King! You have done a beautiful job on my car and your service is above and beyond the best. Enjoying my ride :)

Man if there was ever a company that named their business appropriately it is Service King. My wife was in an accident and we were told by Allstate to come here (great choice Allstate). From the minute we walked in Yesenia greeted us with a welcoming smile. She worked quickly to start our service. Then Mario walked over and that sealed the deal. Mario worked hard to fix our car an expedite everything. Let’s just say he is a man of his word. He wasted no time and got our car back to us right away. It looked brand new! It makes no sense to my wife and I why anyone would leave a negative comment. The whole team there is friendly, professional, and they are the kings of service!

Service King was one of Allstate’s recommended auto repair shops. I called several places but Service King was able to schedule me for same day appointment. The moment I got there, they had excellent customer service. Vanessa examined my car and gave me an estimate for repair damages and expected completion date.
They also made arrangements for my rental car with enterprise. In addition, Vanessa took care of the communication and paperwork with Allstate. I was updated by text and email on a regular basis. My car was done even before the expected completion date. Also got a car wash as part of their service.
Customer service was excellent, my vehicle looked great and I would highly recommend Service King! Great job!!!

Awesome service and cool people. The wonderful Yesenia was able to squeeze me in on my only day off for the week. Really taking the effort to maximize customer service. Travis was super nice and helpful. They got the work on my car done in one business day. Who else can even do that? I will definitely take my car here for any needs they cover.

Allstate referred us to this place and we are very pleased with their work and service. Yesenia offered to take in our rental when we picked up our car which saved us a lot of time and Travis went over the details of the collision repair and made sure all of our questions and concerns were addressed.
Thanks guys!

About two months ago, some champion at life decided it would be a good idea to run a stop sign in a lifted F150… while towing a trailer. Boom, in 10 seconds my brand new car (only had it 4 months) looked like it belonged in a junk yard. Needless to say, I was upset, angry, stressed out, or D, all of the above. Between working 6 days/​week and commuting hella far from work, dealing with my car being in-​and-​out of a shop and repair costs seemed like it would be nothing but a hassle.
However, once the other party accepted liability and I chose Service King as my shop, my entire outlook changed. Travis and Yesenia greeted me with care and answered all of my questions, got my estimate in a hurry, and even had the rental car company come pick me up. All I had to do was bring in the car, they quickly resolved the rest. Even better, I was quoted two weeks to fix my car, yet after two days in the shop Travis called to let me know it was ready to go. And needless to say, my elantra is back to brand-​new condition, I could not be more satisfied with their body work.
Accidents are stressful for everyone, especially when some other negligent driver ruined your property. Service King really understands that from a customer service perspective, and no matter who you deal with, they are all knowledgeable, efficient, and always smiling from the moment you step into the office. The stress melts away when you leave your vehicle in their hands.
Hopefully I won’t have a reason to bring my vehicle back in, but in case of a rainy day, I would absolutely come back. Thanks guys!

I was rear-​ended and Allstate referred me to Service King! AMAZING SERVICE! Need I say more. From every employee to the time it took for them to get my car back to me was way above expectations! Travis called me and told me exactly how long it would take, helped with the process, and was extremely professional with his customer service.
Thank you Service King and Travis for a great job and amazing service.

Allstate, my insurance company, referred me to Service King and I can see why. They live up to their name. Their only priority is SERVICE. Alex embodies the essence of customer service. Had my Toyota Camry back in my possession in 10 hours. No need to rent a car saving me $$! Thank you to everyone at Service King, especially Alex for giving me the peace of mind during this sometimes stressful time. I will definitely be back. I have referred family, and friends! I can’t say thiS enough…
THEY GO ABOVE AND BEYOND!
You guys rock!

My daughter was in a car accident and her car was damaged from front to back .I took my car to Service king and got excellent customer service .Mr. Robert Pâté was more then helpful he made me feel safe leaving my car. I picked up my car a week and a half later and it looked brand new !! Thanks you Mr. Pâté and your crew !! You guys are awesome !!!
–Robert Gutierrez–