Two Men and a Truck

I heard great things about these movers and our face to face meeting went well. Their prices were competitive with other movers. We gave them an accurate count and description of our goods and bought boxes for 1800 – 2000 sq ft house. We got an estimate and agreement to move Christmas Eve day. There was a snow storm, they loaded only part of our stuff, told us they’d have to get the rest on the day after Christmas because of the snow. They didn’t fill the truck and still charged us the full agreed charge, BUT they charged us again for the rest of our stuff. We contested, they said we misrepresented how much stuff we were moving. We eventually agreed to «split» the charge. We are paying, but do not feel they acted in good faith. I will not use them again

Okay, I believe that this company only wants your good money. Customer service answers. Calculate 2 hr rate at $ 105.00 + fuel charge totals to $ 217.93, weekends at$ 287.00. Then the lady says you might need a third person, what the heck for, to see the other two men carry the piano! The conversation is being monitored, and the person quickly backs off and says if you might need another person. These companies come along and give low prices to push their competitors out leaving a few to chose from and then raise their prices.
Then if they go over the 2 hr limit, they charge 26.25 a half hour, I told the person, I would make other inquiries. In other words,
NEXT. If you don’t want to shop around and then don’t complain about what it cost to move, then use this company. Otherwise shop around, it’s your good money!
By the way I purchased a piano from an estate sale and trying to relocate it to my home.

I have to say I have only used this company when moving. And I have moved several times.
This company came through for me in a pinch when I mistakenly deviated from using them to another company– who failed to show up on the day of my move when I had tenants scheduled to be in the following day. 2M came same day and there was no up charge. They are consistently professional and efficient. I have never had damage to my residences or my furniture when using them.
Lesson learned. Don’t skimp. If you have more than a couple pick up trucks full of stuff at this point in your life– spend the few hundred and hire it out!

I just used Two men for the second time this year and, again, everything was flawless. I was able to get next day service at the time I requested. They showed up actually 25 min early which was fine. Took less than two hours to unload my pod and put it in garage. They pushed my Moms car out of the garage which suddenly wouldn’t start Nd even tried to jump it for me. Fast. Friendly. Professional. I wouldn’t use anyone else.

I think you deserve atleast one, wow what horrible customer service, yes HORRIBLE, first I call around 1pm, to make a appointment, so the only time they have available is 4pm which is fine, so you have to pay for a minimum of 2 hrs and its 102.00 per hour, that was fine as well, the girl that took my reservation, noted they would be at the home at 4pm… thats where things go down hill, so I go to the residence early, 4pm comes and goes so I call at 4:05 and speak with Alfonzo he puts me on hold for 10 minutes to find out where his crew is, because I’m thinking they’re lost, so when he comes back to the phone he apparently didn’t find out anything because he doesnt even state they’re on their way he just says he’s trying to find them, then he says if they don’t show up by 4:30 call back and he will try to find them, so 4:30pm comes and Alfonzo calls me back and says the guys are on the interstate and they will be there within 10 to 15min, so I’m already ticked, I’m just like ok, so they show up at 4:57, mind you when I first called in and spoke with Alfonzo I asked him when my 2 hours would begin, he noted it would begin when the guys arrived, he stated the guys would fix the time, NOT TRUE, so the guys; 2 young guys 1 rude hot head but whatever, they take the things, I ask the hot head about the time, he says it started when they left the company grounds, which he still never told me what time they left, I was pretty over the whole situation and didn’t want these guys having any extra access to my partners credit card, so I just had them move the items to my home, once they get there they do put everything away, while snagging my couch and putting a hole in it, but this is a lesson learned, NEVER WILL I GO WITH A COMPANY SO UNPROFESSIONAL AGAIN, HORRIBLE CUSTOMER SERVICE,…204.00 DOLLARS FOR 30 MINUTES OF ASSISTANCE… RIP OFF, BUT I’M DONE WITH THEM…