Total Construction Services

this is my second review for total, they finished a large remodel a few months back and did a terrific job. we were out of the country while the work was performed and upon our return we were amazed at the large amount of work done during our 6 week vacation. the place was clean and everything looked great. Thanks for zack and james with the long hours.

Don’t waste your time. We have tried to contact them numerous times by phone and either left voicemails during business hours when no one answered. Once they had a receptionist answer the call and schedule an appointment during our work hours. One of us took time off and also was not able to attend a family event because they waited for them. No show. Called again and never responded to messages.
This is not a company I would ever consider using and they obviously don’t care about any of their potential clients. One can only imagine how they would treat actual clients.

If you want damage to your home and no responsibility taken these are the folks for you. If I could give negative stars I would. Positives: the crew did not smoke or leave trash around. Negatives: materials show up unannounced and sit in your driveway (for more than a week).in your way… so you have to go around it… the crew also shows up unannounced. they don’t so much as tell you what day or week they are coming. The crew was non-​english speaking, were 30 feet in the air with no visible safety devices and blocked both our garage and front door. I didn’t realize the front door was blocked until I tried to leave by it and almost got hit in the head by flying materials being thrown off the roof. For some reason, they moved items from my yard (that were not in the way. plenty of places to access the roof other than my little bitty garden) and then left them thrown there. They also moved a wood table out from under my deck into the yard and because I was out of town the second day they worked and through the weekend it rained on it and the table is completely ruined. They damaged my window, my ceilings and walls on the interior of the house and were slamming the sides of things and the roof so hard as to knock draperies and their holders off the wall even though they were put up with those grapple things that go through the wall. They said– read the fine print. we aren’t responsible for these damages. The insurance adjuster says most of the ceilings and some of the walls need repaired and completely repainted. Probably 3k of damage. My home is in good repair. I am not happy to have to go through this. The roof they replaced… I paid to have better shingles put on but have no idea to know if they did because they wouldn’t confirm. They left exposed roofing nails, gaps in the shingles, yanked cords that had been nicely affixed to the side of my house and pulled those off and left them hanging in the yard. Where those cords entered the house they laid a shingle over the top without cutting around it so they would lay flat. While we were trying to work through resolution they doubled my invoice, sent me a bill and said it I didn’t pay it they would file with the city. I had already paid the initial invoice but they said we needed to pay double. This is a really horrible, unethical group of people. Find someone else!