Sky Zone Trampoline Park

The product is so good but the service is terrible. It might be my expectations for customer service are unfortunately too high for today’s world. I appreciate eye contact being made with me and maybe just maybe talking with the customer and asking if they need help. We stood in the wrong line for 5 minutes while 3 workers stood behind the counter talking and doing everything they could to not make eye contact. Once we figure out on our own thay we are in the wrong line the young lady at cash register is just there to take our money and give us socks. No small talk, no here’s how this works and what you should do next. She literally handed us our socks and stickers and turned and left register. We figured out to put the stickers on and that each sticker even had the participants name on it. A little customer service training could go along way to over customer satisfaction.

Excellent experience! Staff was terrific — one girl sat and talked directly to our little kids so they understood the rules before their jump time. Manager was awesome and personally checked with us later to see if everything was OK! Can’t wait to go back! Check in staff was excellent — suggested we wait until next start time (every 15 min.) to let kids get adjusted and to look around… Great advice — Kids had so much fun their parents are setting up a reward system for their chores — with this as the reward! Staff at each station was friendly and seemed to really enjoy the kids but were very attentive to keeping them safe. Parents were encouraged to watch and enjoy! I was really impressed with this place and, I guess, the staff has greatly improved since they opened! Good job Skyzone!

I have been to similar establishments in the Southwestern US and by comparison this place has all the spontaneity and fun of a trip to the Dept of Motor Vehicles. However well you adhere to the posted rules the teen attendants will make up more and more rules until you are left with nothing to do but wait around until your time is up.

Went here last night for our friend’s kid’s b-​day party and had an absolute blast. I think the adults had even more fun than the kids!
There are different areas of the park, so you can switch things up if you want. There is a foam pit, basketball court, normal jumping areas and, my personal favorite, the dodge ball court. There aren’t many socially acceptable situations where you can bean your friend’s annoying kid with a ball, but this is one of them.
My only tip, wear workout clothes. I didn’t know what this place was all about and showed up to the party in jeans. Big mistake! Come prepared to sweat.

No outside food or drink is allowed.