Rite-Style Optical

I’d give zero stars if I could. The optometric office I work at was stuck using this lab for quite a while since they were one of the only labs able to process Shamir Free Form lenses when they first started really picking up in the market.
A lot of the times, the Rx compensation didn’t mathematically make ANY sense, and one really big problem is that their in-​house Anti-​Reflective coating SUCKS and they do not offer any other coatings from more reputable/​known companies (such as Zeiss, Hoya, or Essilor.)
Depending on which CSR you get, they are either indifferent to your situation or really snarky. This gets worse if they notice your business volume start to decrease. We switched all of our business to another lab that does a much better job, gives better customer service, and has MUCH better coatings, and now Rite Style won’t even process any of our warranty jobs. In fact, there were apparently notes to bill us for warranty jobs, even if we sent affected product back! Excuse you?
There is only one nice thing I can say and that is they usually have a very short turnaround time, but save yourself some grief and wait an extra couple days to have the job done better somewhere else.