Ridgeview Animal Hospital

I was taking my golden retriever there for a little over a year after we moved here from Chicago. The vet had probably only met Husker a few times when he recently got sick and I had to take him to urgent care during after hours where we learned he had fluid around his heart. I took him in to the vet the next morning and they did everything they go to remove it but Husker’s heart gave up in the process and we lost him. There was nothing anyone could do.
Honestly, as heartbreaking and difficult as this unexpected passing was; the entire staff blew my mind with their patience and kindness. They donated to the Arbor Tree foundation and a tree was planted in his honor and they even sent a personalized card to me and my family.
I’m honestly so touched by the people that work at Ridgeview. They were always so kind and great with him over the last few visits leading up to this. I would recommend this place to anyone in a heartbeat.
They are all amazing people and I am so fortunate to have had them when Husker needed them most.

My cat had surgery on her eyes and had stitches. They said just bring her in and we’ll snip they out, quick and no problem. Of course there was a problem! She had to be sedated and kept for several hours and I was charged much more than expected. Much more than expected and I was scolded because they didn’t have enough time to monitor her as the sedation wore off. I had to take a still sedated kitty home, and they were very anxious that I could get her out of there so they could close on time. Needless to say I did not go back.

We have been taking our pup to Dr. Gaines for several years. Recently our dog, Mac-​a-​Doodle, was limping around. We were able to get a prompt appointment. Thank goodness, all he had was a broken toenail. You would NOT believe the crazy that was going through my head in the way to the vet. But Dr. Gaines takes excellent care of pet parents too. Dr. Joey Gaines at Ridgeview Animal Hospital is spectacular. You should go see her… even if you don’t have a pet. Ha! Spectacular, I say.

Dr. Gaines is the best. Over the last 15 years, we’ve had two cats and a dog as patients there. Dr. Gaines listens attentively. She’s smart, hard working and CARES about her patients. She has a great bedside manner with her patients and their owners. In fact, everyone at Ridgeview Animal Hospital CARES. Two of our pets lived out their lives and had to be put down in the end. In both cases we received a sympathy card signed by the doctor and her entire staff. Nice touch. Great people – and our dog loves it there. That’s all we need.

Desk staff are very friendly. But Doctors are sales people for the pharmaceutical companies.
Doctors office is riddled with over dramatic posters from the pharmacy companies, and the doctors are always pushing and selling prescriptions, treatments, and services.
Our dog is a rescue Pug. She is 13 years old, blind, deaf, and only goes out for walks, but is always getting the $ 500 treatment. And this visit, we were told that she is now obese. Because she is 4 pounds over weight. There is a prescription that they can provide that will help with her appetite. Of course, surgery is an option. She has dry eyes (although she is blind) and should get a prescription for her eye moisture. «Try keeping your eyes open for 5 minutes without blinking — that what she is feeling» says the doctor. There’s a new test for a new disease (forgot name) that dogs should be immunized from (similar to heart-​worm, but more devastating!). She needs a prescription for her sinuses (Have you ever owned a pug… they all snort). She needs (and we buy) prescription Diet food, only available by prescription at $ 95 a bag. She needed to have her teeth cleaned, and I was told that I need to brush her teeth 2x a day, with a prescription tooth paste (free sample lasts 4 days). Plus a prescription mouth rinse. Plus prescription shampoo, and prescription ear drops for her ears.
I love my dog, and she has had a good life with us, but I feel the pharma-​fear mongers have taken over the clinic!

This hospital is very close to my house what motivated me to try, after my dog spent the whole night at Animal Emergency Clinic — unfortunately, the ONLY NIGHT VET HOSPITAL IN OMAHA.
Dr. Gains was very skillful and attentive. She prescribed all the medications and we both thought the dog was health enough to go home, so he would stress less. As the antibiotic took long to make effect, I called 300 times and the staff was just great — kind and helpful. By the end of the day, the dog was screaming, more because of his bottom than because of the diarrhea, so I returned there. Dr. Bell atended me and made me less concerned, yet I felt it was better to take him back to the ONLY NIGHT VET HOSPITAL IN OMAHA (have I stressed that enough?!), for another expensive overnight. The other day, I came back to Ridgeview and asked to leave the dog for the day on intravenous serum, so I would not have to return to the AEC again at the night and pay a fortune. Dr. Bell took the dog in, watched him through the day, and all for much less I was charged at night. When I got him back, he was much better, attending to her, what is just not like him — she must have really given him some attention. So, I’d really recommend.

I took my puppy there when I got him from PetLand. They were super nice and at a good price. They helped me out with him for a year. I then got a Boxer. When I took her there to get her vaccinations I went to a different doc than I had been at that clinic. She seemed very aftraid of my dog, which was odd. my dog likes to lick, and she tried to lick her face and jump up a little and the made the vet scared. She proceded to muzzle my dog which I did NOT like, then took her in the back for her shots which I could hear my dog freaking out. I would recommend Dr. Gains because I had a great experience with her for my puppy. I would not recommend Dr. Bell. But Dr. Gains is very helpful!

We took our cat in to get groomed and they were very bad! We give them very specific info that he has been cut in the past, so BE CAREFUL! He is put to sleep as he is hard to work with, so it isn’t like he is a squirming or anything. However, he has 3 cuts on him and we weren’t informed of any of them. He had his annual exam, shots, and grooming and with all of that we didn’t even see the vet once — very poor service and will be taking him someplace else. The last time he got a cut he got very sick and we made the vet pay for the medication as it was their error — he isn’t sick yet, but if he does they can expect a call!