Jos A Bank

These aren’t folks I would want to work with again.
I needed to pick up my suit for a wedding and I was told they would have my suit done the very next day. When I went in to get measured for alterations the worker was less than gracious and told me it would be five days.
Just to get it done I told him I would pay extra to have them finish the alterations. After some scowling he told me it would be done the next day. I received a phone call the next day telling me they had broken their needle and that my suit wouldn’t be finished until the following day at 5:00 pm.
It’s not the wait that gets Joseph A Bank one star. It’s the bad attitude and unwillingness to serve that earns them the one star. Greatness comes from going above and beyond and certainly you will not find that at Joseph A Bank.
In truth I have been in search of a great clothier for some time now. I was excited to go into Joseph A Bank. Maybe this was just one bad experience. With an apology I would go back. They have a great clothing selection. But with that customer service I will not again go near the store.

Kara service was great she aim to please.