Placed two small orders with this company. On second order I am getting a bunch of questions regarding our company via e-mail with derogatory comments like«we found your company in Costa Rica in a site that tells people not to invest in U. S)(We are a Florida Corp located in Florida). In an other e-mail I am getting«what you have to hide!» All this for a 50 dollar order of some plastic fittings. The person signing these e-mails is Katleen Reynolds. Went to McMaster-Carr and got my parts next day. Thank you Dultmeier for the ugly way you treat potential customers.
Sandra A.
Classificação do local: 1 San Jose, CA
Worst customer service, slow, and incompetent. A small transaction of just over $ 700 made my life a living hell and they waited last minute to process a simple transaction. The person handling our account refused to speak to me over the phone, even when confused, she would email back instead of returning my calls. NOTRELIABLE at all.