Bank of the West

We have been banking at Bank Of The West for the past 11 years. We started going to this location about 7 years ago. There has been a female manager working at this location for about 3 years and I always feel awkward around her. She can be very helpful but she is too fake nice. And no matter how many times I go through the drive through in a week, she can’t remember for the life of her that we already have a savings account.
Their employees are friendly and for the most part they help me with all my needs and even give my kids the blue suckers they like but it seems like every other month I have an issue depositing one of my husbands military checks. I think the bank may have a high turn over rate and when they get new employees is when we have this issue. They will say, we need your husbands signature on the back because it’s a federally issued check and then I have to clarify what type of check it is and encourage them to look closely at the check or I have to ask for the managers help. The bank isn’t anything special. I don’t ever feel appreciated as a customer nor would I tell people to bank there. Its just kind of okay for now.