Kevin Lucarelli Stamped Concrete

Dave Chapel if you are going to write a review about someone you should be sure to disclose ALL of the facts. Don’t worry I will provide the facts that you left out. First off we are a fully licensed and bonded company. We work with several general contractors that require licensing and bonding. Second, yes an issue did come up with the way the stairs came down to meet the slab we poured for you. When the issue was discovered we were there right away to come to a resolution to correct it. We came up with a solution and got right to work. We went above and beyond and did all the extra work at no cost to you. We completed things in a timely manner despite our other projects going on. When it came time to color it did take a little longer to complete but only because of the weather. Something we have no control over. We made SEVERAL return trips to make sure you were happy with the work that was done. Sometimes in life and especially in the construction industry you come across people that no matter how hard you work or how far you bend they will never be pleased. It is my opinion that this is the case here. The last time we spoke you asked if we could fix a spot of color on the area we re poured for you. I said absolutely and sent one of our guys over to take care of it. I have not heard anything back since then and assumed it had been fixed and you were happy. If you would of called again we would of made every attempt to correct the problem to ensure your satisfaction. I am ok with the way my company handled this entire situation. We went above and beyond for you. I can send you a list of hundreds of people that we have worked for that couldn’t be happier with the projects we have done for them. Please feel free to give me a call if you have any more projects you would like our help with.

Mr. Lucarelli provides stamped concrete services in the Olympia area. He is not a licensed contractor, although we did not find that out until it was too late.
In the spring of 2013, we hired Kevin Lucarelli to pour, stamp, and stain a concrete patio in the back of our home for installation of a hot tub. He was to work in concert with a contractor from Lowes who was rebuilding our deck. Mr. Lucarelli failed to work with the contractor and resulted in a portion of the concrete pad having to be sawed out and repoured to meet code. To say the result looks bad is an understatement.
As a result of the original concrete pour, concrete splattered the side of our house. Mr. Lucarelli assured us he would clean/​repaint, and he failed to do so.
By the time the issue with the contractor was resolved, it was early fall. We contacted Mr. Lucarelli numerous times to finish the staining and sealing of the cement because our hot tub was scheduled for delivery in early December, and each time he told us he would be right on it. The date is now August 26, 2014, and the job still remains incomplete and I believe Kevin has no intent or desire to complete the job.
Mr. Lucarelli is a very outgoing, likeable man who comes across as very responsible and knowledgeable. I am writing this review so that others do not find themselves in similar circumstances.