J & H Auto Repair Inc

What I hate most about auto places is finding the right one. You have no idea if you can trust the people working on your car. Me and the wife have had way to many bad experiences with crappy auto places trying to take advantage of you. And all I can say to them is, their loss! J & H is my trustworthy auto place I will continue taking my cars to as long as I live here. Do yourself a favor and leave the shady auto places behind. Go here! The Staff is Awesome! John is a very straight forward guy. You can trust him. 5 stars ALL the way!
PS — Though the parking lot looks packed, don’t let that concern you. They must have wizards working in there. I usually get my car back same day if not the next.

If I could give a zero I would. Save yourself some money, and don’t go to these scammers.

They do great work and will always fit you in, but they are pricey

J&H Auto is where I will always take my car.
I have brought both my 2000 Mazda Protégé and my 1999 Chevrolet Blazer here for different issues.
With the Mazda, it’s been simple things like brake fluid, or my A/​C not working or a grinding sound from my wheels when turning. John has always been very straight forward with his repairs and has never tried to over sell me on anything and actually has saved me money on multiple occasions to fix these issues.
With the Chevy, I had a major issue with the transmission going out and it was a very hectic and difficult decision for me to make and John talked it through with me about different options. Ultimately I chose to have the transmission replaced and haven’t had a problem since. Great quality work!
I will continue to take these vehicles and all other vehicles here as I put my full trust in John and his work here.

PLEASE READ!!!
I take no delight in writing this review. My family has owned a small business in California for 93 years, and I understand that anyone can have a bad day. For the most part, I will not give a business a bad review (just look at my reviews on Unilocal for proof). However, when a business exploits anyone and commits highway robbery, I feel it is my duty to do everything in my power to warn others.
My car was leaking coolant, and it was a nuisance. I decided to get it fixed. I had heard good things about J & H Auto Repair, so I decided to bring it in to this business. I left my car with them on Tuesday morning (December 15), and within a few hours I received a call telling me what the problem was, that it would cost about $ 200 to fix it, and that it would be ready by the end of the day. On my lunch break, I walked the mile and a half to J & H Auto Repair, paid them $ 202, and was told that at the end of the day my car would be ready with the key under the visor. I was very pleased, and was convinced that those who had given me a positive review of this business were right on the money.
After work, I got a ride to J & H to retrieve my vehicle. After looking all around the parking lot, I finally found my car tucked away, far from a convenient spot to pull out. I got in the car, and to my surprise, my key was nowhere to be found. Frustrated, I called the business number I found on the internet. No answer, but their answering machine advised me to call a 24 hour tow service. I called that number twice. Nobody answered. A few minutes later, I received a call from someone at the tow service and I explained the situation to him. He called the mechanic who had been working on my car, and after 20 minutes of standing in 40° weather, the mechanic showed up and gave me my key. I asked him if there was anything else that needed to be fixed on the car, and he told me to keep my eye out for signs that the water pump was leaking. I asked him if this was an imminent threat to my vehicle, and he told me it was not. I drove off very satisfied with the service I received (despite my car key being locked inside the office and having to stand outside in very cold temperatures to wait for someone to help me out).
About an hour after I left, my car began overheating. Not slowly like it had when coolant was leaking (the reason I brought my car in in the first place), but very, very rapidly. A five mile drive caused the red light on my dashboard to turn on, warning me that my engine was too hot. This had happened once before I brought it to J & H for repairs, and after they «fixed» it, it happened twice within minutes of me turning on my vehicle.
I brought my car in to J & H the next morning and was told they might not be able to get to it because they were shorthanded. I said that was no problem, and I left for work. I received a call from the mechanic after 5:00 p.m. He told me that while they were working on my car the water pump «puked» and that it was going to cost $ 1000 to fix it. I told him that he needed to fix it because it happened while in his care. He told me I was being «unreasonable» because it wasn’t his fault. I told him, «In the year and a half I had my car, the water pump did not break. I give it to you for a day and it’s broken. That is your responsibility.» He once again told me I was being «unreasonable» and then challenged me to bring it to another mechanic, who would tell me it wasn’t his fault (more on this later). I told him if he wasn’t going to fix it that he should refund the $ 202 I had paid him the day before. He once again told me I was being «unreasonable.» I finally had to ask him how, specifically, I was being unreasonable. His response?
«You know what? Just come pick up your car.»
No answer. Just told me to pick up my car. My only car that he gladly took $ 202 of my hard-​earned money to make much, much worse. And, in response to his suggestion, I have asked SEVERAL mechanics over the past two days, and EVERY SINGLE ONE OF THEM told me it was ridiculous that he would expect me to pay for something that broke under his watch. If you would like the names of these mechanics, contact me at
.
This is not an honest man. He sold his integrity and his word for $ 202. I have no desire to deal with someone of such low moral repute, but like I mentioned earlier, I find it to be my duty to warn others of this ordeal, lest they suffer the same consequences.
As for all the other positive reviews on here, I’m glad these people had such a wonderful experience. I’d be willing to bet, however, that a good deal of them are fabrications. I hope I’m wrong.
Thank you for taking the time to read this. Your car and wallet thank you as well.

I can avoid car payments by driving older vehicles since I know I can rely on J&H to keep my vehicle maintained and safe to drive.
As a female, I’ve been to mechanics that talked down to me and whom I wasn’t sure if I could trust. J&H staff are always respectful and honest. They explain problems in layman terms so I can understand. Plus, their repair rates are lower than the competitors!
I recommend J&H to all my friends and now they are recommending J&H to their friends. I suspect that’s why the J&H parking lot is always full!

Great place to take your car. I most appreciate the free estimate and no pressure to get the work done there. That’s the kind of business I trust, especially since they had no shortage of customers. They were quick and friendly and should my old thing need some TLC I will most certainly return.
Bonus: there’s the cutest blue heeler puppy who lounges around the waiting area and allows you to give her pats. So precious!

I’ve been going to this shop for years and I don’t know what’s happened or if I’m just slow to realize this, but this shop is quite incompetent. I brought my vehicle in for a very simple repair and it took them two days, 4 phone calls requesting a quote before work was done and no real response. Every time I called I was met with a lack of professionalism and being blown off by the owner who said he «had the paperwork right here» and that he’d get back to me. He never got back to me. The next thing I knew, he called saying the work was done and stated the cost. I had no say in the decision. I went to pick up my vehicle only to find that the parking brake was rendered inoperable. I have to say, as a long term customer of this shop, I am very disappointed in how poorly and carelessly I was treated and that I was given my car back with more problems than I left it there with. Do not go here. Try Terrys or Kohuts instead.

Great staff and very reasonable. I never feel like I am being cheated or taken advantage of… John is honest and they all work hard! Get my regular services done here as well as repairs.

The reviews are for real. I went in because I was told by the Honda dealership that I needed new brakes. I went in to J&H and let them know I needed brakes, not even asking them to check if I really needed them. Came back later to find out, no, I didn’t need brakes, still have quite a bit of life in them. So glad the dealership wouldn’t change my brakes because I had lost the lugnut lock key. Because now I found J&H and will never go anywhere else to have my car serviced.

Great car-​repair outfit. I initially got started here in 2009 with discounted oil-​change coupons, then decided to let John and crew do more involved maintenance and repair work. While John can seem blunt and even gruff, he’s also honest and straightforward. Prices are below other independent shops I tried before going to J&H.
An interesting policy of John’s is that he doesn’t take appointments. Drop your car off in the morning, regardless of what it needs — no warning necessary — and it’s generally done before day’s end. If the repair requires more time, the car will need to stay longer, but that would be true anywhere. John has occasionally done little fix-​it things for free (e.g., replacing a burnt-​out taillight bulb) and has also given me phone advice on other automotive items (tires, for example).
All in all, I appreciate John’s personal touch and great service, as well as the prompt work and fair prices. J&H Auto Repair is an excellent resource.

Really great experience.
I showed up thinking it was going to be shocks, i even told them i thought it was the shocks. I was ready for a big bill.
They called and identified it was a different part, a much less expensive part. They could have easily replaced the shocks and this smaller part and i wouldn’t have questioned it. That made my day.
Car is fixed and it cost less than i thought it would.

Love, love, love this place. I was recommended by so many people to come here. I needed a pricey thing done and I was shown by John just what exactly he was going to do. It was even cheaper than quoted, and for that I am very grateful. Thank you for caring about customers and doing a great job. Honesty gets you far. This place is honest and professional.

Just left me hanging! Can’t communicate for nothing! Still don’t know if my cars fixed or not! How would I know since nobody can call or talk to me about anything that they did on my car.

This place is phenomenal! Their customer service is beyond no other and the quality of their work is superb! If your need an honest mechanic who will stand by their work J&H Auto is the place to go. Thanks John for all you do Robin

I got lucky when my elantra decided to not start. heard through friend of some of the good service they had with them. I took car in and was very satisfied. turned out to be the starter. even though the parts were not available that night I arranged with John the owner to secure a new starter the next t morning which I might add was Superbowl Sunday and the the 12^th man flag high in his shop. I got it done in plenty of time for game Go Hawks. all is good with good pricing and good communication. thanks.

I gave J&H Automotive Repair a try based on their Unilocal!reviews. Well, you can count me as another satisfied customer, that will be returning to them with my automotive repair needs. I needed a new fuel pump installed, and they were able to do it quickly and within my budget. Thanks John, we’ll be back.

I took my car into J&H because my check engine light came on in my Ford Escape. Turns out a cylinder in my engine was slightly corroded on top. John and his team cleaned it off and when I came to pick up my car today I was absolutely shocked when John didn’t charge me a penny!!! He said cleaning off the cylinder was no big deal and told me to have a Happy Thanksgiving! WOW! I can’t believe a mechanic exists that’s so honest and generous. J&H will definitely get my repeat business!

John, proprietor of J&H, is always kind, straightforward, answers his own phone nigh 100% of the time (even if he’s under a car). His prices are worth his work. I don’t know if they are high or low (but when are mechanic’s fees ever low?), I know the service at J&H with John, his wife (Helga, and crew are worth my time and money! The only ‘negative’ … one can rarely find a good space to park because his work is in such high demand.

After I moved to town, I needed an oil change. They had a great sale running, so I brought my car in. I now bring my car here for regular maintenance. Great shop! John is really nice. Very professional & helpful, and I trust them. Highly recommended.