Guru PC

Mike does good work and delivers on his word, when it’s to be done.
Came in under quote, too.
Recommended.

I brought my laptop in on a Monday or Tuesday due to some broken pieces that were somehow affecting the ability for the computer to recognize the power cord.
I left it with him all week with the understanding that he would be calling me Friday.
On Friday, I returned to assess the progress, because I had not received a call.
Upon entering, I saw him sitting and watching a movie on his computer. He was not aware of my presence until I announced myself.
After pausing his movie, he walked over and informed me that he hadn’t even looked at my computer and that it would probably take him at least another week to get around to it because and I quote «there is no free space on my work station at the moment.»
It might just be me, but there is no «free space» anywhere. The place is an absolute mess. Perhaps if he stopped watching movies during the day or hired an assistant, customers would be a little more satisfied with the level of service.
Currently, it is unsatisfactory.
I took my laptop off his hands, because it was obviously too much responsibility for him to handle.
I would recommend avoiding this business if you appreciate good service and would like to see your property returned to you in reasonable amount of time.

I was looking to buy a computer case that I needed for tonight. They didn’t have the case I wanted but he was nice enough to point me in the right direction to get me what I needed. That’s how a business should be run. Thanks !

Mike is indeed a PC Guru! Three years ago he built a computer that has served us well until recently. After spending countless hours researching and shopping for a new one, I called Guru PC. Mike not only upgraded my PC to light warp speed and capacity, he brought to my attention that I was under the Free Labor Upgrade period. FREE LABOR! I got so much more computer than I thought I would. Lightning fast. He did it in a timely fashion and I just took it home, plugged it in and have been smiling ever since! Thanks Mike… truly the PC Guru!

The owner took in my old PC and returned a refurbished one with all my files transferred over for a very reasonable price. I would recommend this small business to anyone needing computer service or repair.

They had the best price out of 3 estimates. The rep. went out of his way to fix the problem and he did everything I expected for great service.

I took my laptop into pc guru, it was rattling and shaking. I knew the fan was the problem. He took it apart and found I had two bad fans! Pc guru ordered fans 3 times for me, dealt with all kinds of manufacture probs and blah blah… All the while kept me updated on the status and apologized for things that were completely out of his control. He was great! I got my computer back, he spent over 10 hours taking apart and putting that laptop back together. Bought three fans at hs expense… Then… When it was done, he charged me next to nothing! He spent time, money, and frustration on that machine and passed none of it along to me. I can’t say enough good things about him. Support local business and take all your computer probs to him. It’s worth it. You won’t be disappointed.