G & G Heating

We have been using G&G for well over 5 years now and they have always provided HONEST estimates and Fixed only what needed to be fixed with no through the roof costs. One of the other things is their ability to retain a lot of the same people which tells you a lot about the company itself and they know their customers very well! One of the guys who recently fixed our A/​C, Brian Hellard has been around for a while and blew me away with a discussion we held like 3 years ago and is an excellent technician. Straight up honest company with great results! Thanx G&G for your service!!!

This company has unbelievable customer service and they did an excellent job installing our heat pump and furnace. I would highly recommend them.

I have been a client of theirs for repair and cleaning of my central heat and air for a year or two. Today I came home to my fans not working in my house. At a little after 2pm I called to see if they could get my air working today. They fit me in today and my system is up and working. Great customer service every time they come and the same day repair was reasonably priced. Under $ 400 and Yay I have air I would give them more stars if it was allowed!

Fast and Friendly! They replaced a General Purpose Relay and charged us 236.00 for it. 94.00 for the labor. They have a team of people and the service guy Mark had to call for instructions on the electrical problem from someone who was an expert, and he got it running in 10 minutes. He made a point not to answer his cell phone to take personal calls, telling people he was busy. Very professional.
I have no knowledge of furnaces so I have no idea if I was ripped off on the relay but it seemed legit and the furnace is working now so whatever.
Total came to 359.00 with tax.

They were very quick to respond. However, they did not fix the problem. They said nothing was wrong with the system which was correct. I hired another technician and he spent 5 minutes to fix the problem in second floor (not pushing enough AC). The registers needed to be open. I feel that should have been an easy thing to identify and fix for HVAC experts.

We bought a 1960 fixer upper just over a year ago, and needed to replace the furnace. These guys were amazing. They gave us many options, with efficiency and rebate information. Quick install, professional employees, the whole shebang. Not only that, but they gave us a great deal on the price of piping gas to our kitchen to accommodate our new gas stove. Absolutely wonderful. As if that weren’t enough, they also installed our new range hood and fixed it’s ventilation FOR FREE. I would hire them again in a heartbeat.

Wonderful Service! Everything was top notch from my first call to the end of the tech’s visit! I will definitely use these guys in the future! Super friendly staff, prompt service. They were full for the day, but «fit me in» so I didn’t have to pay after hour fees! I mean. who does that?! Great job, G&G!

We were referred to this company from Puget Sound Energy several years ago when we needed an annual inspection for our furnace. We were so pleased with the service and customer care that we ask them to come back annually.
We live in Olympia Washington area. Around the third year of doing business with them, we decided it was time to shop for a central air conditioning unit for our home. At the time, we obtained quotes from Sears Costco’s vendor since we are Executive members there, and a local small business called G&G Heating. The name of the company stands for the first initial of the husband and wife who own this business.
They are both exemplary in their care of their customers and in the treatment of their staff. Their employees are loyal and have been with them at least 15 years or more it’s not from the beginning. That says a lot about a business. Both they and their employees, are honest and matter of fact about circumstances with heating and air conditioning to their customers.
They have serviced our furnace and air conditioner since we purchased it several years ago. At the time were looking for a new central air conditioning unit, we had owned the home for only 4 years and it was brand new. The owner informed us that we did not need a new furnace to install the new air conditioning unit. Two of the other vendors both told us that we will need to get a new furnace and air conditioning unit for the install.
We had a 5 year labor and parts warranty bumper to bumper and the industry standard of the time is only a2 year bumper to bumper for most companies. Although now, it appears the industry standard has changed to 10 years bumper to bumper depending on who you speak.
Overall, they are both thumbs up. Very kind, professional and definitely a team I would send to help my grandmother without any others around if I had to.

We bought a 1950’s fixer upper last year and G&G Heating was the first trade we contracted. They installed a high efficiency on demand boiler that provides heat for our radiant system and also acts as our water heater.
They were friendly, informative, on time, clean, and fast! They’ve come out whenever we’ve needed them (as our renovation has required temporarily moving our radiators from time to time) and they’ve been highly recommended by fellow trades. The only heating company we’ll deal with in Olympia :)

Wow, I cannot say enough kind words about G&G! The day they fixed our furnace, which was way cheaper than I had expected, our poor little puppy fell down the stairs and broke her leg costing us about $ 2600. I was so stressed that I didn’t even check to make sure G&G had charged my CC yet. They called and said our card was declined, which was super embarrassing, but the lady that called said that she understood and we could wait until the following pay day to pay them! Although we ended up paying them the next day, I couldn’t believe they would have let us do this! Thank you G&G for being so kind, friendly and caring! The man who worked on our furnace, Rick I think was his name, was super nice and knowledgeable!

Ok, I have used them before to clean my furnace and they are friendly and effecient. However, recently my furnace quite blowing hot air and I called them out again. Again quick fast and efficient. They guy showed up the next day, took about 30 minutes to figure out the problem and fixed it wiht an electrical component swap.
So here is my gripe. They charged 89 for the service trip which was acceptible to me. But then they charged roughly 400 dollars for the component and install. Not knowing any better I accepted it for wat it was. What choice did I have? No heat and price shop or have it fixed.
The next day I decided to price the part that was put on my furnice. It was only 100 bucks online. I understand the business needs to mark up their price to make money but 300+ percent is crazy. Especially since it took all of 30 minutes to diagnose and plug in the new part.
Called them after I got the formal bill and asked about their markup. They just said it was their flat rate pricing. What a crock. I liked their service, but will never use a company that marks up their components that much without giving me a quote ahead of time.

We had a rather large remodel proect. Involved the installation of both multiple ductless heat exchangers and multiple propane appliances. Gary spent a considerable amount of time researching the proect, navigating «the county» (permits), helping us get set up with the rebates from the energy company and designing and fabricating a big surround for the opening to the propane fireplace insert! His work is excemplary! The G and G technicians are professional and do wonderful work. Marna (in the office) provides great ideas and customer service.
If you want the job done properly, in a timely manner and a REALLY fair price…
get G an G!
Thanks again guys!

Honest, intelligent, fast service and reasonable charges.

We’ve been customers of G&G Heating for many years and they are wonderful — totally trustworthy and responsive, and they do great work.

G&G Heating came in and installed our A/​C unit for us and the work was done proficiently and expertly. The bid for the job was very reasonable when compared to the other companies that gave us bids.
Our home is nice and cool in the summertime now and the unit has been in our home for about 5 years. Only once did we need to have someone come out for a «problem», and it was handled quickly and easily. A very good company owned by a wonderful family, we highly recommend them.

Excellent customer service. I called for a second estimate/​appraisal, and the tech, Mike, called me back recommending another company for the problems I was having as reported by another company. He explained to me that, although he’d love my business, he wasn’t going to have me double-​charged for a job one company could do. He also diagnosed another problem he found from another company’s installation of a newly-​installed furnace. I called the other company, told them the issue, and they promptly came out and fixed the issue G&G found. I will definately call G&G in the future for any heating or air conditioning problems I have. I loved the honesty and integrity this company showed. I wish I would have called them for the new furnace.