Flowers by Kristil

I called and ordered a sympathy flower arrangement for my sister-in-law’s deceased sister’s memorial. The picture on Flowers by Kristil’s webpage looked beautiful. It was the most expensive arrangement on the webpage ($ 102. inc tax). My sister-​in– law sent a picture to all of the relatives thanking us for our kind thoughts. I was quite frankly embarrassed! The flowers and basket looked like something I would have tossed after 2 weeks. It’s hard to find reputable florists! They seem to take advantage of people during these sad times!

In February and March of this year (2013) I ordered condolence bouquets for my sisters who live in the Olympia area. I was ordering by phone and didn’t have an opportunity to actually see the arrangements myself, but my sisters were really pleased with them, and said the bouquets were beautiful. I do see a negative review on Unilocal for this seller, but my experience was completely different. I found her to be kind, helpful, professional, and sympathetic both times, and personally I would not hesitate to order flowers from her again or recommend her to others.

Thank you for the beautiful flowers! I recieved a delivery today from my boyfriend for our anniversary, I am so happy with them. Its a beautiful bouquet that is fresh and looks like it will last me quite some time! I have already recieved numerous compliments on them and I expect those to keep on coming.

I have ordered a number of arrangements over the years from Flowers by Kristil. I have always received incredibly respectful service, rapid delivery and a happy response from the person receiving the flowers. She has always been glad to add a little something extra… I would not hesitate to order from her again, and I would recommend her to anyone. I have visited her shop many times, have often observed her creating the most beautiful arrangements. Having read the previous reviewer, I could not believe they were talking about the same person! I can’t see the point in trashing this business. I have always found Kristil to be nothing but professional, kind and caring and willing to go the extra mile. I like to support small business owners, especially women, and especially when they do such nice work and deserve my support.

If I could give this florist less than one star I would. I posted two photos to her business page: «Flowers by Kristil» on the Unilocal site. The first, with roses, was a bouquet I received at a hospital following my surgery on October 8^th. The arrangements were ordered by my workplace directly from the florist’s website. The bouquet had wilted Peruvian lilies, orange and brown mums on the backside of the bouquet (which aren’t shown in the picture) in an ugly orange vase, with no ribbon. The salal greenery had brown spots and torn foliage, and there were broken stems that hadn’t been trimmed back. I had never seen such a mismatched and unprofessional bouquet. When I returned home, I contacted the florist and told her that something wasn’t right about the arrangement and proceeded to describe it to her, since she said that she couldn’t tell me what it was that my workplace had ordered for me, when I said that I wanted to view a picture of what the bouquet was supposed to be. Kristil was very short with me, and seemed irritated. She said she would send a new bouquet, which sort if resembled the second picture that I posted. It still was messy and unprofessional. My husband returned it and asked for a refund. Kristil told him I was a nut and told him to leave her shop. At his insistence, she provided my husband with a receipt, crediting my workplace for the cost of the original $ 57 order they had placed. I spoke with my coworker who placed the order, and she told me that the picture of the bouquet that I had taken in my hospital room was not anything like what she ordered. I think that Kristil thought she could get by with sending an inferior and obviously wrong arrangement to me, since I was in Olympia, and the order was from out of Seattle. BAD business decision, and what I think could be credit card fraud. She should have apologized and tried to make things right. Instead she hurled insults and was completely offensive. Shame on her for trying to pull a fast one by providing a cheap arrangement with discards to a person who she probably thought could be taken advantage of! I’m posting this to Facebook as well, to spread the word. I wonder, how many other people has she ripped off? By the way Kristil, I know you won’t be receiving other orders from my employer. This time, you got caught! By the way, she placed the returned bouquet in the case in her shop, so I think some other unsuspecting victim probably got a delivery of my discards.