Bron’s Automotive Inc

I hate dealing with vehicles. .. it feels to me that when either purchasing one or getting one fixed, I’m going to get hosed. However, when my 2007 Volvo S80 recently need servicing and I went to Bron’s, it was a great experience. While it first appeared that the servicing needed was straight-​forward, a complex, underlying problem existed. Bron’s staff worked hard to come up with the solution, in a timely manner, and they kept me posted on the progress. They also double-​check their bills, and when their staff found an error on the billing (way to go, Kim!), Bron’s refunded me the money. I’m glad I found them and will continue to use them in the future. No more Jiffy Lube for me!

My girlfriend and I are lucky that we live so close to a place that we can now trust with our cars. They took excellent care of both of us today and we couldn’t be happier with the service. The service manager was very informative and explained clearly what my car needed and showed me which were a priority and which could be put off for a little while. Kim accidentally quoted my girlfriend a cheaper price for her oil change and honored that cheaper price. Kim, is a rockstar, by the way. She made us feel really comfortable, she was sweet and constantly had us laughing. This is a good auto shop with even better people. It is a little pricey here, but you pay for what you get and the service warranty is really nice as it provides us with peace of mind. Can’t wait to go back and get the rest of my car taken care of.

I came here because they were AAA approved, and offered a discount for AAA members. My car broke down and I was desperate to get it repaired since it was my way back home to California.
My car is old, and really isn’t worth much except that it gets me around, so I was upset to hear the repair would be 1100 for the most urgent repair, and 2400 to repair everything else that was wrong with my car.
They told me my fuel injector was faulty. I called my dad who’s a mechanic in CA, and he let me know their quoted price was much too high. Luckily he found me another shop that offered the repair for a fraction of the price. That’s where I wound up going. My car is running perfectly now.
It seems this place is probably not best for old less valuable cars.

My boyfriend and I were a bit hesitant to bring his car here because of the some of the negative reviews here on Unilocal,but after reading the owners involved responses to each we took the chance and boy are we glad we did! Everyone from the receptionist, Kim, to the man himself, Bron, was super helpful, attentive to our needs, and willing to take the time to explain the details around the work that needs to be done on the car. Bron even took the time to help my boyfriend prioritize the issues that need to be addressed instead of pushing all of them on us like other car repair shops I’ve been to. Trustworthy and knowledgable staff, will be recommending this spot to my friends.

I took my BMW in because it had a «Check Coolant Level» warning in and would not clear even though the level was ok. I mentioned that it had over heated a few months back and that I replaced the radiator, water pump and thermostat. But then a couple of weeks ago the warning came in but I checked the level in the reservoir and it was fine. I mentioned that it had over heated again but that was because I actually overfilled the reservoir which is a bad thing for BMWs. Anyway, I wanted to know why I couldn’t get the «Check coolant Level» warning to clear. They estimated it would cost $ 200 just to look at it.
The next day they called with an estimate to change out the thermostat because they thought there was a problem with coolant flow. I decided to do the work myself and retrieved my car. After some discussion, we settled on $ 85 for the diagnosis.

Overall service was great and everyone were very nice. They took great care of my specialty car and treated as if it was their own.

Found this place on Google and after reading all the reviews, I went in for my 60,000 mile tune-​up. I will continue to go here… As a woman, I have had to really keep an eye out for the places that tell woman stuff they need even if they don’t. this place was straight-​up. he called me before doing ANY work and gave me his assessment: something’s scheduled didn’t need to be done, something’s he suggested I do right away and others he said could wait till next tune-​up. Stayed pretty right-​on the original quote. Brought me car in that morning and picked it up in the afternoon, just as promised ;)

I would not have work done at Bron’s again.
I had an issue arise with my car and from what I could find Bron’s was the best shop to work on the kind of car I have. I took it there and it sat in their shop for week and they had no idea what the problem was. They just kept replacing different parts of the engine. Anyway it was a very costly repair and the problem was still occurring. I found a specialty shop in Portland, Oregon and with in 5 minutes they determined it was a simple fix «the alternator».