Saybrook Ford

No stars!!! yet.

If your Catholic I would suggest you look up Joshua Burke the sales manager on Facebook. Upon the announcement of the Pope visiting Mexico, he criticized the Pope and the Catholic religion. Refers to the Catholic religion as being one of the most corrupt on earth, he further comments about the church is one of the most corrupt entities on the planet and they’re not above touching little boys and the Pope is not above pandering to liberals. he further rants the Pope is nothing more than a salesman for Christianity.. He Claims the church the result of idealism out of control. He very publicly voices his hate and arrogance for the Catholic Church. I find it disgusting and they certainly don’t deserve the business of the Catholic patrons anymore. Or any other Christian that admires the Pope. I’m going to copy and paste this pages on his facebook and sent to the local Archdiocese. There is no room for someone who hates Catholics so much or any community or a business condones this kind of hate attitude toward the Catholic. Seriously can you trust a business that hates you… and is not shy about telling you.

My husband recently bought a ford transit from this dealership. He told them that he wanted cloth seats, and they assured him that once the van came in, the vinyl could be changed to cloth as an after-​market purchase. But guess what? It turned out to be impossible. The owner of the dealership told us that there was no way that could happen, so then we asked if the entire seat could be changed, and we were told that that was also impossible. Apparently, the salesman who made these promises is no longer working there, whether it was a result of his lies to us or some other issue, we do not know. But it was obvious that he made promises that were not ever able to be kept in order to make the sale. So we are stuck with a van that my husband loves, but I cannot sit in it for very long without exacerbating my already tortured back issues. I have trouble believing that a supposedly nice local business which we are trying to support would sell such an expensive vehicle under false pretenses just in the name of making a sale.

I have had good experiences here they take good care of my car and always infomercial me of what is needed and what can wait. Bad place stay away from here. Lies about lifetime tires. Worst dealership

I have been a customer of this dealership’s service department for 3 years now. I’ve had my mustang fixed/​beefed up with them and they do everything they can for you. Great people and great service. I would buy a car from them in a heartbeat when I need one. Highly recommended.

Friendly helpful service department and capable salesmen who know just about everything there is to know about fords. They also have a pretty good used car section.
Chris is a good salemen who is honest. Straight forward and honest. I dont think you can ask for much more when you are buying a car.

I just bought a Ford From Old Saybrook Ford.
I’ve had foreign & Japanese cars for many years until now.
Don M. my salesman was great. very personable and knowledgeble about the cars he sells. He was very patient, and provided me with several test drives and different models. After all, this a a major purcase that can’t be an impulse. No pressure «Buy now» «Buy Now» of the big city dealerships… I probably could have saved a few bucks, and wasted many hours driving to the big city dealerships, but the Local guys are low key and easy going without the heavy duty pressure pitches.
Overall a great experience !
I have had the car for two days now, and couldn’t be happier with the sales staff at Saybrook Ford.
I will update when I have some service done.