Murphy’s Locksmith Shop

Our son lost the only set of car keys for a 2005 car. The keys were no longer available from the dealer as it was 10 years old. Murphy’s Locksmith was not only was able to make the keys, he went above and beyond and drove over an hour to meet my son at the car, since the way the car was parked prevented it from being towed to his shop. Reasonable price, excellent communication and service. Well done, thanks!

Wonderful service! He called and arrived right when he said he would. Very personable, quick and just great to deal with. Love to have a great small town, local business to deal with.

I have never had to deal with such terrible business practices in my life. First on the day that I had a new key cut and programmed for my car, Murphy told me that I would pay through AAA because they were the ones subcontracting him. Then after being on the phone for with AAA for 45 minutes they informed me that after the job was done Murphy would call them and tell them the price and then they would contact me for payment information. Then I waited almost 3 hours for him to show up after he told me it would be 45 minutes to an hour. I then got a call two weeks later from Murphy angry that he hadn’t gotten paid yet for the job and I told him that I haven’t received a prior bill or phone call from either him or AAA. So I kindly offered to read him my credit card information over the phone and he explained to me that they only accept cash or check. I’m pretty sure there is no other business in 2014 that does not accept debit or credit cards. I don’t own checks for that reason. So I had to wait until the bank opened on Monday and go in and pay out of my pocket to buy a check because their business is out of date and un-​equipped to take cards. I then mailed out the check that day. Because he had been waiting for this payment and seemed very eager to get it I assumed he would cash it in a timely manner. Not the case. He waited almost a month to cash this check and unfortunately I had been busy packing and moving and forgotten about it because all my other transactions are viewable online. I closed my bank account when I moved. He then tried to cash the check which reopened the account and over drafted me and then bounced. So I had to pay $ 30 plus deal with an enormous amount of hassle trying to deal with this all from 1500 miles away. He then called me every day demanding that I pay the $ 25 that they had incurred for the check. So then I had to repeat the entire process of buying a check, which is even more expensive here, and mailing him money when he should have just cashed the original check within a reasonable amount of time or maybe got with the times and got a credit card reader. I will never recommend this service to anyone.

Bright and early this morning, I discovered that my one and only car key was broken. My husband called Murphy’s and I had a new key to my car long before I got home from work this afternoon. Very quick response and very reasonable rate. Not that I hope to ever need this same service again, but if I do, I’m calling Murphy’s!