Little Paws Pet Resort

We have been having our Fur Babies stay at Little Paws since 2010. They love it so much that when we get out of the car, they run as hard as they can up the ramp to the front door. Little paws is the only place I trust to watch our kids while we are away.

I would highly recommend boarding your dog at another boarding facility. If you would like for you pet to be neglected and then deal with incompetent business owners, continue booking here. One of the first times I boarded my dog here, she came back with a few scratches on her face. When I called to ask what these were, they said there was no indication of any fighting written down, so they couldn’t tell me. The scratches were nothing significant so I brushed it off. This recent run in with my dog being hurt, yet again, was the last straw for me. I picked her up after being boarded for 5 days. She looked exhausted and not right, but I just assumed that she had a long week being in a different environment. By the time I got home, I saw she was limping and one of her white nails was completely black, covered in blood, and almost completely broken at the base, I immediately took her to our vet because I was worried about infection and how much pain she was in. The vet told me that the nail was so badly broken, she would need to be sedated and the tissue around the nail as well as the entire exterior nail would have to be removed. I went straight to Little Paws to ask why no one told me or documented that my dog was hurt. Why did no one tell me? NO ONE EVEN NOTICED. The owner apologized and offered to pay the vet bill. I left thinking all that could be done had been done. Three hours later, the owner called back to tell me that they decided not to pay the bill because I can’t prove it happened there. What else did she tell me? MY DOG WAS NO LONGER ALLOWED TO COME BACK. You had my dog for five days, I had her for less than an hour and now you’re claiming I did it? And what exactly did myself or my dog do to be told I wasn’t allowed back? They refused to watch their surveillance tape because it would ‘take too long’ and tried to contact my vet to see how long her nails were among other things to try and put the blame on me. It’s obvious that my dog was hurt at this facility. Was it an accident? More than likely. My biggest issue is how much is my dog actually looked after if she was so obviously hurt and no one even noticed? My vet also told me that they’ve had multiple issues with this boarding facility. Even someone’s dogs having puncture wounds and needing x-​rays due to a fight and the owners trying to fight any responsibility. You, as a boarding facility, are responsible for our pets when they are there. You are responsible for not allowing dogs that fight to be a part of day care or boarding. You are responsible for documenting any concerns/​issues with every pet. You do not know how to run this business in a way that allows your customers to trust what’s going on.

First off, I would suggest boarding your dog at a different facility. My husband and I went out of town so we boarded our 11 month-​old German Shepherd Daisy at Little Paws for 5 days. When we returned, she had a small patch of hair missing on the side of her snout. I asked the two men at the large dog entrance what happened and they said they only worked the second shift and didn’t know. It started to rain so I didn’t bother going inside but I wish I would have.
We had another trip come up short notice and without much time to look into other dog boarding facilities, we decided to go with Little Paws again since it is so close to our home. When I dropped off Daisy, I spoke with the owner about Daisy’s nose and she said that Daisy plays rough. Her statement could not be more far from the truth. She stated this as I watched my dog on the cameras running around and NOT playing rough. She has been boarded several times before as well as frequents dog parks on a weekly basis and has never had an issue with another dog. She is quite submissive and not reactive in the slightest. Daisy is extremely friendly with other dogs and people and we believe doesn’t have an aggressive bone in her body.
We left thinking we could give Little Paws a second chance. I wish we wouldn’t have. This time we were only gone for a long weekend and when we picked up Daisy she had two gashes on the side of her snout. I immediately asked the man at the dog entrance what happened and of course, he didn’t know. He said he’d call the other employees and find out what happened, but after leaving and calling the place back a few hours later the consensus was: no one knew. How reassuring is that? The place you entrust your dogs to for a weekend can’t tell you what happened to your pet?
Secondly, when we dropped her off she was being treated for mites. She has to take a certain amount of medicine each night. We included two bottles — one that the vet gave us with the name of the medicine and a second clear bottle. We measured out the exact amount of liquid she was going to need and put it in the clear bottle for two reasons: 1) we wanted to make sure that Little Paws administered the correct amount and 2) the original bottle was too long and it was difficult to get the syringe in there to get out the liquid so we were making it easier for them. Not only did I tell the girl when we dropped off what the specifics were for administering the medicine, I included a handwritten note in the bag that stated exactly what should happen. When I went inside I picked up the medicine and was surprised to see that the bottle we told them to use was completely full. They did not follow our directions at all. The other bottle was completely empty and we have no idea how much medicine they gave her. It is quite upsetting when your pet is on a medicine regimen and a dog boarding place cannot follow it.
We use a gentle leader on her face when we walk her as she gets excited by squirrels and we have been unable to walk her these past 5 weeks because the gentle leader goes right across her snout and opened up the scab.
We are quite dissatisfied and will not be returning.

Our dogs love going to Little Paws! They are so happy to go in and play and are worn out after playing hard– even through the next day. The staff always greet our dogs by their names and seem sad when it’s time for them to go home. They are even very accommodating to special needs when boarding. We love Little Paws!

This place is hands down the best place to board your dog. After a bad experience someplace else we were told about Debbie and her staff. our dog is shy and doesn’t do we’ll around other dogs, normally when we pick her up she is scared and you can tell she did not have a good experience. When we picked her up from here she was happy and playing with the staff. We will never go anyplace else, it’s a hour drive from us but worth every mile knowing our dog will be taken care of.