All American Ford – Old Bridge

As always top notch service and awesome service advisors. Service was performed promptly and that included a free car wash! This is not my original dealership but very much my PREFERRED dealership. Awesome job guys!

Excellent customer service and very good work on my van it’s running beautifully and I’m really happy after trying several shops that I took it there. If you have a ford I wouldn’t take it anywhere else. These guys are ford experts.

My sales experience with All American was quite poor. I wrote to inquire about a vehicle they had in stock and was quoted a reasonable (not great, not bad) price for it, in writing, from Ali on their sales team. We spoke on the phone, I agreed to purchase the vehicle at the price I was quoted, and Ali said they would send over the sales contract. Instead of a sales contract however, the next message I received was:
«Good Morning Ben, I spoke to my GM this morning. I’d like to lock everything in today if possible however I did wanted to go over pricing per the owner of the dealeship. so if you can please give me call at your early convenience.»
… and sure enough, when I called I got the standard bait-​n-​switch «the owner says he wants more for the car, he heard they’re selling well, but he’d be willing to do the deal today for (an additional 13% over the price previously quoted)»
Moral: when dealing with these folks, I found I cannot rely on their verbal or written commitments. So, I will not do business with them.

Need service? Ask for Rachel. She ALWAYS insures that we and our vehicles are well taken care of. Top-​notch Ford employee. She knows her stuff!

Went to Dana Ford on Staten island for a F150 and got jerked around on the price called all American talked to Joey Delorenzo and she was great went in met her she brought me to salesman Joe D and I got the truck no runaround thanks all American Ford glad to be part of family

I’m a returning customer at All American Ford in Old Bridge for a reason. I’ve dealt with a number of dealers over the years and find All American the easiest and less stressful to deal with. This also includes reviewing my paper work after the deal signed for any back door tricks.
I’ve had questionable experiences with the Ford dealership close to my house, so am willing to drive out of my way to deal with All American of Old Bridge.
I originally contacted Karen S in Internet Sales and told her exactly what I wanted. I wanted to return an Explorer lease early, sell them my Wrangler, and then lease 2 Ford Edge Sports with specific configurations.
When I got to the dealership I dealt with James Cassidy in the Commercial Truck Center, although my vehicles are for personal use, who took the time to understand what I wanted before I got there. He was very knowledgable and stayed on point with what I wanted, never tried to any questionable sales tactics.
I did my homework and had numbers I was willing to accept for my Wrangler before I went to the dealership. All American came back with similar numbers. I was even able to get a credit for the Explorer because I had equity in it.
Frankly, the whole process was smooth and the atmosphere was professional yet comfortable.
I would recommend All American of Old Bridge to anyone looking to buy a car.

Went to look at the 2015 Ford Taurus SHO. I told by «lori» that is was at the Paramus location and it will be there Saturday afternoon and that I just need your credit card information for good faith. I don’t think so. Since when is asked for your credit card information to look at a vehicle your interested in. She then said ok it will be here Saturday.
I went to see the car and have my 1 ½ year old truck appraised. I said I have a offer from one of your competitors and I know what it is worth so please don’t insult me with a low ball offer.
Waiting for the trade in value, the sales person was talking about the vehicle. Of course a low ball offer so I said no deal have a nice day where are my keys.
Well my keys were being held hostage up by the counter. I had to reach around and grab them.
The worst experience in a dealership ever.
I buy a new car every year or year and a half and this place was the worst by far. Heed the warning.

Shopping around for a used car, got such a terriable experience at one Toyota dealer previously. Was so surprised when we first steped into the shop. Stephen, our sales consultant was waiting outside the building there already! Everything went smoothly (including the price barginning). Took the car less than 30 min! The best car buying experience ever!

My husband and I were searching for a 2015 Explorer and came across All American Ford’s website and was impressed on how many vehicles they had in stock. We went to see what they had with no intentions of walking out with a new car but thanks to the staff at All American Ford Old Bridge I walked out not only with a new car, but a very happy customer. My sales guy was Pete Tuerack and he was so honest, knowledgeable and personable which made the whole experience enjoyable. Joe Pedi was also a pleasure to work with he got the exact Explorer I wanted for at the exact price I wanted to pay with no pressure to buy. Remy Elsafty from finance was also great. What normally is a stressful situation he made enjoyable and fun.
Thanks to Pete, Joe and Remy this whole car buying experience was BEST one we have ever had.
I love my new Explorer and I would HIGHLY recommend All American Ford Old Bridge to anyone looking for a car. Looks like I am a lifetime Ford owner because I will never go anywhere else to buy a car.

I’m going to start this review of by saying I dread the car buying process. Unfortunately, since my wife and I lease cars, we have to do it every three years or so. After a few recent experiences with other dealerships that were less than stellar, words can not begin to explain what a pleasure it was to do business with All American Ford.
Our salesman, Joe DiMaggio (yes, like the baseball player), was top notch. I live about 45 minutes from the dealership, and Joe was able to pretty much take care of everything over the phone. No question was too small or too big to answer. He was responsive and honest throughout the process. He even went so far as sending us the VIN and car description with the pricing in an email (usually dealerships won’t do this because they are afraid you will shop).
When I got to the dealership, all the terms that Joe had put in his email were spelled out in the paperwork — there was not one single discrepancy. All I had to do was sign and drive essentially. Dealing with the finance manager was easy too. Needless to say, it was well worth the 45 minute drive to buy from AAF. I’ve never been so happy with a car buying experience. If you are looking for a Ford, AAF is the dealership to go to.

I tried to walk out three times… They were adamant about not giving me what I wanted for my trade-​in. Frankie, you’re the best, thank you! Joe D, thank you for having the patience to deal with me. I am very happy with my car. I look forward to bringing you new business.

Service and was great! Appointment was made, diagnosis was accurate and repairs made quickly and correctly. Loaner car was supplied and appreciated. All in all a good experience

Process of leasing was easy and straight forward. Everyone seemed helpful. Follow-​Up has been good. Very crowded parking lot and a little confusing for the first-​timer getting around the facilities. Detailing of my brand new Escape could have been much better but I think it was because of the time of day on a Saturday. Everything was closing and I’m sure they all wanted to go home…

All American Ford (Old Bridge) provided a smooth and easy experience during a recent lease of a 2015 Ford Fusion SE. This is the second vehicle in 2 years I have leased through my salesperson, Jamie Thalor, and in both instances he was honest and knowledgeable in helping me to select a vehicle that fit my family’s needs. The management and finance department also were instrumental in delivering a pleasant experience.
In fact, I decided to return my Cadillac CTS which was at the end of it’s lease term in exchange for a second Ford vehicle. Ford has done a tremendous job in the past several years in delivering a quality product. More importantly, however, my previous experience at All American Ford was so satisfying that I opted to forego a «luxury» brand. I have received better quality of service from this dealership than from my Cadillac dealership.
I contacted Jamie at 7:30pm on a Friday indicating my needs. He scheduled an appointment for 9:30 the following day. I arrived, selected a vehicle, had a test drive, signed the papers and was back home in less than 3 hours. This is what a car buying experience should be like. Jamie and All American eliminated the hassles and wasted time typical of many car buying experiences. This is very important to me and I would recommend this dealership and salesperson to anyone without hesitation.

These guys are crooks in the Ford sales dept. Phony Internet ad to get me in the door, then tried to sell me everything else– lease, newer models, etc. When I pressed to sell me the car from the ad, they took a deposit from me, making me think I had it, then the next day told me the car was sold three days before. Their Hackensack office told me it sold the day AFTER I put down the deposit. And the ad is still up 10 days later! Sleazy!

We had our Expedition serviced here for the first time (purchased new out of state a couple years ago) and were very impressed. Our first major service and it ended up being a pretty big deal needing to remove the engine and replace a cylinder. Everything was covered under warranty with no hassle. They kept us informed every step of the way. All in all a fantastic experience and they finished ahead of schedule!

It was a great experience! at all American ford. I would recommend stopping here before you shop anywhere else. for a new ford

Recently just became an All American Ford family member. Me and my girl purchased a Ford Escape and I must say what an impressive dealership. I highly recommend this dealership. Staff is superb! The car selection is massive and the service is top notch. All American Ford gave my family an amazing buying experience. Would def go back here with my next car ;) Thanks guys!

I purchased two vehicles from this Ford dealer after Hurricane Sandy. The deals were ok could have done better but they had both vehicles I wanted with all the options and colors, The sales staff on one vehicle was new and unable to deal with several issues that came up. They were basic like registering a new car from NJ to NY and a vehicle incentive discount for Hurricane Sandy which I had to process myself .I also found a $ 700 mistake on one of the sales contracts so watch the finance department real slim balls and double check the paper work .
Which brings me to the service department that will never see either car again. They put a after market alarm in one car that would not remote start from inside the house to the driveway. Total piece of aftermarket crap and charged top dollar for it. When I told them about this issue they refused to do anything about it and found out they send it out to be installed so you can do better with your own car remote start guy .
My other vehicle a truck had a minor circuit issues that these idiots took half a day to diagnose the problem only to tell me they didn’t have the part and I would have to leave the vehicle and take home a loner car when they had one at a later date. I called the service department and emailed them several times and no one responded. I am busy and use my truck for work daily and do not have time for poor customer service.
However you can workout at All American Ford in there gym and eat donuts while getting service how nice .They really should do away with the donuts several of the service department has been eating the donuts up daily based on the size of them .
Guess what you donut lovers .I had my vehicle diagnosed and fixed on my lunch hour at a local dealer in NYC which means you will never see both of my cars ever again .
Won’t recommend All American Ford donut shop to anyone and I know a lot of people in the Tri State area. Maybe management could open a Dunkin Dounts the staff looks ready to handle that with efficiency.

One of the best dealers in the NY /​NJ areas by far.
If you are buying a new vehicle go there and they will take care of you. The sales group and Chris is an absolute pleasure to work with no matter what you are looking for.
When it’s time to get serviced make sure you go back and deal with Nick’s service team, they are extremely accommodating and do great work.
This is the place to go for any of your car needs.