Royal Fence & Design LLC

Royal Fence installed my fence back in January. They were great to work with during the actual planning and construction process. Their quote was also the most reasonable. However, when I noticed that there were gaps of 3−5″ between the bottom of the fence and the ground their response was for me to go buy a bunch of 2×6’s to fill the gaps. Needless to say, it looks pretty bad. Had they taken responsibility and done that «fix» for me, I would have given them a 4 star. After reading some of these other reviews, I’ll update on whether they even used concrete to set the posts.

Bad ending to a good start. I had Royal Fence remove my old wooden fence and install about 180-​ft of ornamental steel fence with 2 gates. Initially things went well, but when I saw the finished installation, I was not satisfied. The load-​bearing gate post was not property installed and sank into the ground about 3 inches due to the weight of the 5-​ft gate. The opening in the fence where the gate was installed was too wide, so there was about a 3-​inch gap on one side and ½-​inc gap on the other. The paint job on the custom gate had to be re-​done due to obvious drips and bumps in the finish. The gate immediately rusted really bad on the bottom after 1 week, so I doubt that he even used a primer coat. I notified Jay at Royal Fence about the problems and he kept promising to take care of it. He blew me off for 6 months and then finally told me he would give me a $ 250 credit to have someone else fix it. I have dealt with a lot of contractors and installers, but this was the worst one I have ever encountered.