Jiffy Lube

I’m active duty military currently stationed on the west coast visiting my family and friends back home. I saw on the web that for Veterans Day they were offering a free conventional oil changes for service members/​vets. Which was perfect I could get an oil change the day before my family and I drove back.
0715 I call ahead to double check that they are indeed a participating location. A woman answers the phone and I ask and she says, «yes, but it’s first come first serve». 0735 I’m there and no other customers are there. It comes to the point when we’re deciding which offer I’m wanting and I tell the gentlemen at the register, «I’m here for whatever you’re offering for veteran’s day». He replies, I’m not sure that we’re offering any promotions for veteran’s day”. I tell him, «I called ahead to double check and a women said that you were». He then goes out to ask the woman, who has already started draining my oil, about the promotion. He returns and tells me that they’re only offering $ 10 off a service and that it can’t be used with the lowest service which cost about $ 25. So I go ahead and just get the next best thing which originally runs $ 35.
So to keep this rant shorter then what it could have been I still ended up spending $ 28 on something I was going to do my myself for about $ 10 less. Plus side is I was only there for less than 15 mins and they did a basic check and topped off my fluids. So I’m happy with the services but not with the miscommunication.

The best Jiffy Lube location in the metro. The techs are quick and efficient. I have never had them take longer than 30 minutes, and they do the job right every time I go there.

I hadn’t been here in about a year but wow. I came on a Monday at lunch and I was literally in and out in 10 minutes. Oil, filter, tires, fluids, etc. They covered the wheel and seat as well. Crazy fast and efficient.