Applebee’s

I had a really bad experience here last week. It was a Thursday around 7 pm. Our waiter was already in hot water when we sat down, the table next to us had their whole meal comped because their salad never came. This caused the waiter to take about 12 minutes to bring us water or acknowledge us at all. The bartender also loudly yelled at out server at one point asking why he was there. The same server and the manager who comped the or her tables meal could be seen in the back laughing on cell phones while we waited almost 20 minutes more for any food to be delivered. Our waited spoke to us three times the whole evening and we received only one water refill and they was when he noticed we were done and waiting for the check. I ordered a new «pub» style steak with «caramelized onions». When it arrived the onions were actually just a whole chunk on onion that was not cooked at all other than some char on the edges. My boyfriend for a Caesar salad with salmon added and his fish was burnt. We declined to send our food back and just left quickly. It would not have been worth the wait. Stick to the Applebeese on Santa Fe.

A trusty lunch spot, we go probably once a month. I am incredibly fond of the green bean crispers, and order them most of the times I come. I give it 3 stars because the last 2 times we went, service has been slow and the food iffy. Once I ordered honey chipotle chicken crispers and a sandwich as part of their lunch menu. My fries came drenched in the honey sauce, definitely a bummer. The other time I ordered a medium steak, which was cooked beyond well-​done. It was tough and semi-​charred on the outside, not in a good way. I may continue to visit this location but I am hoping they step up their game, and soon.

There’s a reason why this place is empty at lunch time. Asking 3 times for fries and never getting them is ridiculous.

It’s Christmas Eve and we went to our favorite spot… Applebee’s. We didn’t go to our normal location we tried the one off of Santa Fe. We totally understood the wait time of about 15 mins to get sat as there were not many servers. Once we were sitter our sever approached us and she was a bit panicked. But she was polite … She did let us know she was doing her best. Our meal (wings and a sandwich took 40 mins) she was apologetic and kept asking if her manager had been by. And apparently her manager was not happy about my fiancé returning the food since it was cold, The manager Michelle (I believe) came to the table and tried to smooth things over. Overall it was an okay experience. I won’t come back to this location unless it’s a must. Kudos to Ashley for working her butt off though. Merry Christmas !

Place was slow and dirty. People that got in after us were already with drinks. We sat for 10m after ordering drinks and most of the staff was of the ‘I want to be home’ mentally. Waitress did not know how to cater to people, they often forget that tips are not mandatory.
I don’t like having to wait for a drink or a refill because I know customer service.

When we receive excellent service at a restaurant, we usually ask to speak to a manager to commend our server in person. However, because the restaurant was closing as we left, we did not want to take the staff’s attention away from closing – so hopefully the management sees this review! We received exceptionally kind and attentive service from our server, Eli, and it was clear that he has a passion for customer service and helping people. As usual, our food was wonderful as well. Thank you, Eli, for providing such a great customer service experience!

I am only giving this place two stars instead of one because the food you actually receive is halfway decent. I used to be a frequent here but this place has gone downhill way fast. Apparently Applebee’s has gone under new management here and it’s awful.
When the offered half priced appetizers after 9 pm I could deal with the crappy service, but since they have done away with the half price appetizers and replaced them with 3 for $ 11, 4 for $ 13, 5 for $ 15. But the thing is you get half the food too.
When we asked our waitress about the portion sizes she answered with a question. She didn’t refill our drinks once. The only way could get a refill was letting my ice cubes melt. The food runner guy was really nice and cleared our table for us. Our waitress never came back to our table to even get us our check. My fiancé left exact change on the table and we left.
The manager was going around to all the tables and apologizing because she was «busy» and got «caught up». If you don’t have enough staff I think as a manager you should hire enough people to work the tables.
This was an overall AWFUL experience, and I hate to say that because their wings and spinach dip are things that I crave frequently. Unfortunately I will not be back to Applebee’s.

The only good thing about this place is the half-​price appetizers after 9pm. The food is not great and the menu is boring.
I take particular issue with the shrimp cavatappi because the portion is like half the size of other entrees, I guess since it is on the «pub diet» menu. The shrimp are very small.
The chicken fingers are probably the best thing on the menu.
The to-​go service is very bad and I would strongly discourage ordering online as special instructions or substitutions are entirely disregarded. Food is manhandled.

For awhile applebees did go down hill, but recently they’ve been improving. There 2 for 7 sangrias are always good! And there lunch specials are the perfect amount and price. Haven’t had a bad waiter either. If you haven’t been here recently you must try again you won’t be dissapointed.

This was this location’s last chance for me. Cold food the Applebee’s to go way garnered a refund in the way of a gift card. Redeemed the gift card for more cold food, weak drinks, missing items, and marginal service from both server and management. I feel I will travel for my next Crapplebees experience.

Recent change in management. The perfect place to go if you prefer cold food, warm drinks (if you actually receive them), and being charged for menu items never delivered to you.

My server and bartender (Ashley) is always bubbly and great company while giving top notch service. She is polite, courteous and a great asset to Applebee’s.
The food is amazing at this location in Olathe. Restaurant is very clean and a great atmosphere tone at and have a great.

The carryout always seems like its been sitting out forever, even if I’m there on time. The service is pretty good both at carryout and in the restaurant.

«Fool me once, shame on you, fool me twice, shame on me.»
These words could not speak more truth with this specific Applebee’s. I said I’d never return, but alas, it is the most convenient location between my house and my friends whom we’ve formed a 3 $ Long Island Ice Tea/​Half-​Priced Appetizers tradition with. We went back a few times after my last review, all with very slow service, just friendly enough, but very rushed. The time before the one we had tonight, the server charged us for 2 extra Long Islands. When we told our server, he questioned us very condescendingly as if we were lying, and brought over the manager who did the same, only more rude. They went and talked to the bartender, found our they were wrong, and came back like nothing happened with out new check.
But tonight really set the sub-​par bar, if you will. Our server, John, was friendly at first, but seemed very rushed from what seemed like under-​staffing. He seemed really rushed, whatever. But throughout the meal, his service digressed until the all time low, the bartender Jordan, whom we could hear TALKING BAD ABOUT OUR TABLE FROM 10 FEET AWAY, was giving him grief for taking our drink orders, so John after taking our’s and our friend’s 3^rd watered down Long Island order and our other friends 1’st order (they came late), informed us that he had to cut us off due to a «3 drink maximum» because his «manager told him to do so». (I would understand if we were acting unruly, but after hearing Jordan at the bar, this was his request, not the managers.)
As I said previously, we have (/​had) a tradition to go enjoy half priced apps and drink specials, NEVER have we EVER been told of a 3 drink max. We’ve had many more than 3 previously (with a Designated Driver, of course!).
Not to mention, before order our 3^rd drink, our server came over and suggested we didnt, saying «you don’t want to make Jordan mad, do you?»… SERIOUSLY?! LIKE, REALLY?!
On top of that, our drinks took at VERY least 5 – 10 minutes to arrive at our table, as we sat feet away after they were made staring at them and debating just grabbing them ourselves, if we didn’t think Jordan would just say his rude remarks to our face if we did.
I feel that our server, John, acted under peer pressure from Jordan, whom di

Thought we’d go for a decent meal at a decent price, HA!
Forget the fact that we’re in an area where you can get GOOOOOD BBQ. This steak was nasty, so nasty, whoever made my steak should be fired.
If you can try to imagine a steak that tastes as if its been marinated in Vinegar, overcooked, and has the texture of chicken!!!
Then when we did say something the manager seemed confused and didn’t know what to do!
Just sad!

I don’t know why the reviews are so low! This is a great location with cool new refreshed branding. Doesn’t look like the old school dining experience. Lots of families in here. It’s cool that you can order from your table on some digital device. Also, they really get me on their Dollar Brownie Bite deal. I get it EVERY TIME! I hadn’t been to an Applebee’s in YEARS. I was pleasantly surprised!
I guess, compared to the very old Applebee’s that I’m used to in Falls Church, VA, it was an amazingly different experience.

Meh, it’s alright.
Let’s be honest with ourselves, Applebee’s celebrates its mediocrity like the little league that gives trophies to the team who failed to win a single game.
They don’t generally have great drink specials, their service is usually average, they have food thats «pretty good» but rarely terrible or great. I think the best thing about the ‘Bee is that you know what you’re going to get, so expectations are usually met.
After 9pm they offer «half price appetizers», but that doesn’t apply to all apps so make sure you clarify that what you order is half price. My brother and I ate there recently and were clearly ordering apps — nachos, buffalo wings, and a sampler platter. The waitress didn’t bother to mention we would be charged full price for the sampler. Kind of frustrating, but I guess the waitresses at the ‘Bee are just as average as the establishment!

I rarely will eat at the chain restaurants because I hate that they are taking over the local eateries that serve much better food. Here in suburb land, there are not many choices other than chains though. After a long day enjoying the sun and warm weather yesterday, I decided a quite pick up from Applebees was good for dinner. Normally if I eat there I get a burger and I am typically satisfied. Tonight we tried the 2 for $ 20 option with boneless wings, sirloin, and three cheese chicken penne.
The wings were ordered the boneless wings with extra hot sauce. The sauce was not hot at all and the wings were a little dry.
The penne was very dry. It is supposed to have Alfredo sauce on it and three cheeses. There was barely any of either on the dish. The little bit of bruschetta didn’t add much flavor to the dry dish. The chicken was horrible. It was terribly overcooked, burnt, charcoal to be exact. The dish did not call for a «blackened» chicken, not that I would have considered that a good excuse for burnt chicken, but it would have made a little sense.
The steak was ok. It was cooked as ordered. The «seasonal» vegetables, which I don’t think change all year, were well cooked, and the baked potato was good.
This particular experience I would rate a 2, but overall, if I am just getting a burger and a drink, I have had good experiences. Not the best burger, but not bad.
Service is hit or miss. Last night the lady bringing the meals to the car was very friendly. I have had times that you have to work to get your servers attention.

Ate there tonight, my son had the bonless wings… said they are amazing! I had the Santa Fe salad and it was good, and the beer was COLD!