I’ve lived in Oak View over three years, and have used this place ever since. Registers can get a bit crowded, but I’ve never been in line for over 10 minutes. As far as the pharmacy: they are always fast. Again, over three years, and we’re a family of four. Lots of meds! You can’t ask on the phone anything about Vicodin supply, but that’s the law, not them. When you drop off an Rx, if it’s for you or a fam member, give them YOUR cell number so they can call YOU when it’s been filled while you’re at Starbucks next door. They called my wife within ten minutes – that was fast! But I came back 15 min later, expecting a page indicating it was filled. Already done, they didn’t call out loud or my phone – they are maybe TOO efficient. I like this pharmacy a lot. Friendly, fast, and articulate. My daughter wishes their freezer stocked Medieval Madness ice cream tho!
Joseph Y.
Classificação do local: 3 Simi Valley, CA
Great stop for last minute items. It’s like a smaller Target minus the clothing. It has alcohol, ice cream, hardware, a pharmacy etc. Lines are rarely long and service is acceptable. The only downside is everything is considerably over priced. I guess you pay for the convenience. Particularly in Ojai where the only other option is a Vons, you’re stuck with paying the higher prices. Parking can be a pain in the tush at this location at times. I came here twice and had to constantly fight to get to open spots first. Service is great and the people that work here are helpful.
Amber L.
Classificação do local: 1 Oak View, CA
Worst pharmacy ever. Prescriptions are NEVER on time. Called in a refill for ONE prescription at 8 am, they said it would be ready by noon, having had previous prescriptions not ready several times prior I waited and went to pick it up at 5pm. Come to find out it wasn’t even started. Had to wait over 20 minute for it to be ready after standing in the pickup line for 15 minutes. Granted I’m very pregnant so standing around for one medication that was suppose to ready 5 hours earlier is not fun. Do yourself a favor and go to ANY other pharmacy.
Art V.
Classificação do local: 2 Ojai, CA
After a few phone calls to corporate office, I feel like this problem will be handled.
Sarah A.
Classificação do local: 1 Studio City, CA
This is seriously the worst pharmacy and convenience store. Prescriptions are never ready when they are supposed to be and even if it is ready to be picked up, be prepared to wait a long time in the pick-up line. The pharmacist is rather unfriendly. I recently had some photos printed here, had a confirmation email, and the photos were no where to be found. After the person helping me told me to go home and upload them again, I had to call corporate myself to have the photos printed without going home and repeating the process. Going to Ventura is a better use of my time.
Erin K.
Classificação do local: 3 Ojai, CA
This is a small Rite Aid, but they’ve usually got what I need, and I find that their prices are lower than other similar stores I go to in Ventura or Oxnard. I’ve always received courteous service here and I love their Thrifty brand Ice Cream Sandwiches! Try the chocolate chip or birthday cake!
Rob Y.
Classificação do local: 3 Pasadena, CA
This is definitely not the nicest Rite Aid but this is the only major drug store in the area. All the rest are mom and pops which have lame business hours and are not open Sundays and that is how things are in Ojai and that is why I don’t live here. It still trips me out that this is primarily a drug store which is supposed to improve your health yet they sell alcohol and cigarettes.
Niki M.
Classificação do local: 3 Ojai, CA
They always have what I’m looking for. Pretty good selection of items. The lines can get long, as it’s the only big drug store in town, and they do have their share of register issues, but I’ve never had a horrible experience here. I’ve also always had great service in the pharmacy. I shop here all the time. It’s me go-to drug store.
Lee Lee L.
Classificação do local: 1 Ventura, CA
Worst customer service! Always a wait and only one cashier open! I avoid this place but once in a while I have to. .. regret each time.
Mack L.
Classificação do local: 1 Oak View, CA
My girlfriend needed a prescription filled and called early in the morning to have it sent from our university’s health center to Rite Aid’s pharmacy. She confirmed with them that the prescription had been sent, but Rite Aid didn’t say that they received it. One pharmacist immediately got extremely defensive when I decided to probe with a simple«are you sure» question and asked them if they could double-check the spelling of her name and her date of birth – he said, «I’VEBEENINTHISBUSINESSFOR35YEARSAND I KNOWWHAT I’M DOINGANDIT’S –NOT– INTHESYSTEM!» His tone was really confrontational and it really ticked me off. Our university’s health center is really on top of stuff and it makes me think that something went wrong on Rite Aid’s end and they refused to admit it. I also suspect that all the people there are on meth.
Tracy C.
Classificação do local: 1 Los Angeles, CA
I was very disappointed with the service here. We came here to buy basic items that were needed. We went to checkout and there was a problem with the credit card machine. The manager was called over to see if she could fix it. She realized quickly that it wasn’t going to be a easy fix, she asked the cashier to take us to the other lane. The cashier’s response«No, it would take too long to ring them up again». I was blown away by this interaction, one, she didn’t do what her boss asked her to do, and second she wasn’t concerned about how long we stood there, just that she didn’t want to scan less than 10 items again. We quickly made the decision to switch to cash and get out of this place. I don’t know what the manager would do if we didn’t change our method of payment, but I do hope that she gave her employee a lecture about customer service.