I took my Citizen Solar-Tech(Precursor to Eco-Drive) World Timer watch in to be dried, as it had some condensation on the inside of the crystal. I was told it would take a week to get back to me. Two weeks after I dropped it off, I got a call informing me that my watch needed new movement, at a price of $ 238. They said that it stopped moving, stopped ticking. I asked if they had exposed it to any sunlight, as the capacitor could easily drain over the course of two weeks. They assured me that the movement was fouled due to moisture, and it needed to be replaced. I asked for them to return the watch to me, I would have it inspected elsewhere. That was two and a half months ago. I never received any phone calls to update me on anything, when I called the Newgate Mall location, the clerk, who was very friendly and tried his best to help, informed me that he didn’t know where my watch was, and he assumed it was still with«a specialist.» I finally got a call today to pick up my watch. I walked out of the mall, and the watch started ticking immediately, even though it was a cloudy day. Their staff and specialists couldn’t figure out that my watch was solar powered, even after I told them. They never tried to charge it. They insisted that it was broken. They lost it for over two months. I did finally get it back, but the bezel is now stuck, when it used to rotate to indicate time zones. Never take your watch to Time’s Ticking for repairs. They never did anything to fix mine, I didn’t have it for three months, and it’s in worse shape now than when I dropped it off.
Chris S.
Classificação do local: 1 Ogden, UT
Went in today with a friend to have a few batteries installed in a Tag Heuer and Tissot watch. I also had a Tag that I needed to add a link to the band. To make a long story short the guy at the counter had never heard of these brands of watches… To add to the story… He quoted me $ 20 to add the link(I told him that I bought 2 watches from them last week, trying to get a deal, which didn’t work) and $ 90 for each of the other two watches. $ 200 total… Yikes! We decided to walk down to Kay’s Jewelers to see what they could do and what it would cost. They replaced the two batteries, added the link to my watch for a fair price. $ 26.71 to be exact. Glad I shopped around.