2 years ago I wrote an excellent review. The heater that they put in almost blew up. I’m selling my house and must replace a heating unit that I purchase only 2 treats from ComfortvSolution. Since I didn’t have the warranty they can’t do anything about it when I called them.
Jack H.
Classificação do local: 5 Eagle Mountain, UT
Robert and Jamie from Comfort Solutions are professionals and honest. They can after we had experienced Soddy work from another company in Utah County. Our old Goodman Firnace, cheapest in the industry, went out two years ago. It had been repaired several times, two new circuit boards, a new fan and three heat sinks and a high temp switch. When pricing a replacement we found Comfort Solutions to be quite affordable with quality equipment.
Jay X.
Classificação do local: 5 Sandy, UT
Have been Hartman customer for years. First time contracted Comfort Solutions for a new furnace since Hartman was bought out. So far, the experience is good and smooth. Juan and his partner installed the equipment and clean the site, explained the operation of new thermostat. So far so good.
Pablo H.
Classificação do local: 4 Ogden, UT
I was contacted by a manager at Comfort Solutions who was very concerned about my review and overall satisfaction as a customer. I was pleasantly surprised that he was willing to meet me half way and refund a portion of the cost. I feel this resolution was more than fair and I really appreciate the concern and their willingness to make things right. I am adjusting my rating and will consider going back to them for my future needs.
Stevan T.
Classificação do local: 1 Holladay, UT
We used to use Hartman Heating & Air who were an amazing company to deal with but who has since been bought by Comfort Solutions. I needed some new wiring for my thermostat. They told me they would send someone over with a quote. However, after listening to me tell the same thing to the operator, the technician said he needed to charge me 79 $, after giving me a quote for approx. 700 $ without fixing the holes in the wall. I was able to have ALL of the work done by a licensed electrician for less than 200 $ and he fixed the holes in the wall. I can safely say I will never be calling them again.
Keri C.
Classificação do local: 1 Layton, UT
What a horrible experience with this company. Bought a system and is less than a year old. They’ve been out 6 times to fix it and still doesn’t work! Keep getting the blame game within and no one owning up to fix the problem. It’s been 2 days of outage and the guy shows up on a Friday after 5PM. What a joke! Horrible customer service and horrible products!
Rochelle B.
Classificação do local: 5 Ogden, UT
Chris did an awesome job. They were fast, friendly and thorough. Highly recommended.
Angela Y.
Classificação do local: 5 Sandy, UT
Rich was very helpful and professional. Was able to fix and service the fireplace quickly. Great customer service.
Travis B.
Classificação do local: 5 Ogden, UT
It always happens at the most INCONVENIENT of times!!! Bill and the team at Comfort Solutions showed up with super hero capes and saved the day. I called Bill in the late afternoon about our furnace not working properly. I was expecting at least a day until someone could come out and take a look. Bill put me on hold to check on a tech schedule and came back telling me he could be at my house in 30 minutes. The tech showed up and was very professional. He explained the issues to my wife and, when she couldn’t really relay them to me over the phone, the tech got on the line and explained the issues to me. He tuned up the furnace and did exactly what I asked him to do on the unit. Bill called me back about 30 minutes after the tech left and took a credit card number from me. I like that they didn’t pressure my wife for payment and let me take care of it remotely. This is a company I would definitely recommend doing business with.