What can I say about this place there slow its takes forever to get your food and every time I go there they always forget to put something I ordered in my bag. The woman who works the Cash register during the day cares more to talk to her friends then to take your order. I will never go back there Again
Robert M.
Classificação do local: 1 Odenton, MD
It’s a McDonalds. What else can you say? Really? What else? It’s one star dining. And that is what I gave them. Plus I’m sure this is where my debit card got skimmed. Anyway. It is what it is. It’s a McDonalds. Don’t get me wrong, I’ve eaten at McDonalds all over the world. And the European ones are better. But none of them rate much more than 2 stars at the best.
Greg L.
Classificação do local: 2 Odenton, MD
There are simple reasons why McDonalds is struggling so bad and this store is a prime example. Not only did the woman not know how to ring my order using the coupon I had on their app, but her attitude was wretched! At no point did she ever make eye contact with me, didn’t count my change back, never asked if it was for here or to go, a smile seemed like it may have killed her and forget her ever acknowledging that I thanked her a couple of times. God forbid she thank me. My food was merely warm and the fountain drink I dispensed was all water. This store is simply a matter of convenience. If it went out of business tomorrow I would find a way to soldier on. Believe that!
Steven H.
Classificação do local: 1 Odenton, MD
This place is a joke. Every time we get food from them something is missing. This time out of 3 sandwiches 2 were missing. Fries were cold and soggy(couldn’t even eat them). The one sandwich that we did get the chicken was old and dry. Save your money and go somewhere else. Five guys is right across the street and is awesome.
Trevor R.
Classificação do local: 1 Odenton, MD
Typically stay away from fast food but was in a rush and this was close by. Can’t speak for the inside dinning but the people in the drive thru seem clueless. Kept being interrupted while at the speaker which resulted in my order being messed up. Order was fixed at the window or so I thought. Ended up still being wrong. Hard to believe these people are demanding $ 15/hr
Mike S.
Classificação do local: 1 Laurel, MD
I’m not«lovin’ it». This place reeks. Disgusting. I thought all McDonald’s were supposed to be clean. Obviously not all all of them. This one deserves an award for most awful. I’m here at 8am. Clearly no one cleaned the bathroom last night at closing or this morning. Fecal matter in the trash can? Really? Yes, you read that right. Broken benches in the dining room, flies buzzing around. Dirty tables. yeech.
Timothy U.
Classificação do local: 1 Odenton, MD
I’m a self proclaimed«health freak», but sometimes I’ll need something quick. Usually try to avoid fast food as much as possible. Tonight I opted for McDonald’s and I so regret that decision. The customer service was terrible, as usual. The beverage was pure carbonated water, the Apple pies were burnt like someone lit a fire to them, they forgot the straws, and the put the wrong dressing in the bag. I think I covered everything. Also, I’ve expressed problems with customer service to management, but nothing has changed. Proceed with caution and make sure to triple check for accuracy.
Scott W.
Classificação do local: 1 Odenton, MD
Worst McDonald’s ever. No napkins no tops for soda. Register doesn’t work properly. Dirty, slow and ghetto. Should be closed down.
Frank P.
Classificação do local: 1 Crofton, MD
After many consistently poor experiences at McDonalds in general and this McDonalds in particular, they have reached a new low. Placed an order at the counter for food to go. Looked it over as best I could before I left, but since I was literally thrown in one big bag, I didn’t notice that all the hashbrowns we’re missing. All of them. Went home, put the food on the table, made my discovery, went back up, spoke with the mgr and was met with amazing indifference. Won’t be back. And will do my best to avoid all McDonalds, as I should be doing already anyway.
Steven D.
Classificação do local: 4 Fort Meade, MD
McDonald’s is McDonald’s. You either love it or hate it.
Wesley K.
Classificação do local: 1 Odenton, MD
Literally walked in… stood at the register and they saw me and for 10 min no one came so I left with no food
Vannessa S.
Classificação do local: 1 Phoenix, AZ
I’d give it no stars if I could. I mean, how do you have a BAD experience at a McDonald’s? Order your food, get your food, eat your food, leave. right? NO. Not the case here. My husband and I went here twice thinking that maybe, just maybe, they were having a bad day after a first nightmare of a visit, but no… it’s still just as horrible. One person taking orders, one person packing orders, and 10 people standing around with their thumbs up their butts while the entire lobby stands and waits for their food. My last visit took 30MINUTES to receive 2 value meals after ordering. I thought the lobby was going to riot. Seriously. People starting yelling and demanding to know what was taking so long. When things started to get«bad», the manager left the front of the store and retreated to the back where he couldn’t be seen. Really??? The other time I was there, I ordered a Frappé. It took 15 minutes to receive and was literally water with no whipped cream or syrup on top. When I asked if this was my Frappé, the girl behind the counter said«yes» and I inquired as to what the deal was with the pathetic looking beverage. She apologized, said they were running low on ice, and that they were out of whipped cream/chocolate syrup. I told her that it would have been nice to know PRIOR to ordering my $ 4 chocolate water, took my drink and left, throwing it in the trash before I even got back in my car. In all of my years of going to McDonald’s all over the country, I have never seen a less professional, poorly staffed, and worse food/beverage quality then at this location. I will never, I mean NEVER return. Keep driving if you come across this location.
Christine C.
Classificação do local: 3 Annapolis, MD
I am a fan only due to it’s location close to my work. I had to go past here from dropping my son off at day care(which we have switched since). The food is never consistent. I had been dropping in almost each and every morning to order a oatmeal and a carmel frappé small. Each day something would be different or «off». Sometimes my oatmeal would have the apples but not the cranberries etc. Some days they would not put enough water or hot enough water in my oatmeal, so needless to say I don’t like cement for breakfast. The frappes were ok, sometimes they were a bit too watery. I didn’t always get a straw though. The service is best during the morning rush, they do move people pretty quick through the drive through, but if you go inside, prepare to stand by and be treated like a number. It’s mcdonalds, what do you want. I am sure the food is fresh only due to the sheer volume they do. Eh… Go to Five guys o Three Brothers across the street.
Neal E.
Classificação do local: 3 Haymarket, VA
Stopped in here for a late lunch and a restroom break Monday of this week. Ordered a Filet-O’-Fish and a small Diet Coke(no fries). Sandwich was lukewarm — like it had been made and then left to sit for 10 minutes or so. Still, I was starving, so I jumped in the car and wolfed it as I went down the road.