After not hearing back from Kilo I asked for a refund. They never responded. So I called my bank and reported the transaction as fraud. I was given my money bank immediately. I informed Kilo of the development and my initial review here. That was the first I’ve heard back from Dan regarding this purchase. He said he’d work on it but it’s too late. I informed KRISS of all of this and they have worked very hard to make things right. Can’t say enough good things about how well they’ve treated me. Very classy company that unfortunately has a shitty dealer selling their brand. I’ll never do business with Kilo ever again. I’d warn everyone else who’s considering saving a couple hundred bucks by buying through them. Don’t do it! Dan is great to talk to but he’s got a cash flow problem. Your money is paying his rent, utilities, bulk purchases, whatever. He’s not buying your firearm with your money. In short. Kilo is a fraud. KRISS is upstanding. Don’t buy with Kilo.
Jed J.
Classificação do local: 1 Dodgeville, WI
TL;DR — I really tried to give these guys a chance, but they made it as hard as possible. I found them through armslist and they had a good price on something I wanted so I sent an email. They responded quickly, which was good, and told me I’d have to call to order. I called the next day, navigated the phone tree, and spoke to a salesman for about 5 seconds. The salesman put me on hold for 20 – 30 minutes. I didn’t have that much time to waste, so I hung up. When I called back a few hours later, I was told that they couldn’t process any sales because their system was down. I gave them my information and they said they’d give me a call when it was back up. Two days later, I still hadn’t heard from them so I sent another email. I never got a response, and still haven’t gotten a call back(this all happened 2 weeks ago). If you want to do business with these people, get ready for the run around… or just shop elsewhere.